LovelySkin Reviews - 19,923 Review - 9.7/10
2023
Platinum
Circle of
Excellence
13 years
LovelySkin Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Recent Reviews for LovelySkin
Showing 41 - 60 of 19,923
Mojo
Site Experience Feedback
Nov 23, 2024
Site is a little old looking, but I found what I needed, at a good price, with special offers and extras, and that is why I shopped here, again. I saved money here and checkout was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mojo
Post-Delivery Feedback
Dec 01, 2024
Thank you for the ease and benefit of this transaction!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Great experience- easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MJ
Site Experience Feedback
Dec 01, 2024
Very smooth ordering experience and pleased with discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JAB
Site Experience Feedback
Dec 01, 2024
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pamela
Site Experience Feedback
Dec 01, 2024
Shopping at Lovely Skin is always a pleasure. The website works. No confusion on pricing or anything else. I love the free samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zelda
Site Experience Feedback
Dec 01, 2024
The site is mostly good, but I would like to see more information about the products. I am not sure I was able to sign up for the newsletter - it wasn't clear on the site if I had done this correctly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
trisha
Site Experience Feedback
Dec 01, 2024
I took advantage of the Black Sunday sale and recieved 30% off my order which is nice because the products rarely go on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pitts
Site Experience Feedback
Dec 01, 2024
Great price on the items I needed. Ordering online is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tasha
Site Experience Feedback
Dec 01, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ziv
Site Experience Feedback
Dec 01, 2024
excellent, easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Micki
Site Experience Feedback
Dec 01, 2024
It was easy navigating the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Easy, good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ptmiami
Site Experience Feedback
Dec 01, 2024
Price was great. Website looks and feels like so many other sites. I did *NOT* like the fact that you had kept my credit card info from my previous purchase.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Zohreh
Site Experience Feedback
Dec 01, 2024
I am very satisfied with LovelySkin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandra.
Site Experience Feedback
Dec 01, 2024
I searched for Replenix tinted, mattifying sunscreen, and could not find it. I could not even find it as a discontinued item and a suggested replacement. I have ordered this item from Lovely Skin several times.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Satisfied with my first time experience on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moodysu
Site Experience Feedback
Dec 01, 2024
Was sent a $30 instant discount card Nov 5th but could never figure out how to use it. No info printed on it & didn't show in my cart.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susan
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tonya V.
Site Experience Feedback
Dec 01, 2024
I used to live in Bellvue Nebraska and a visit to the Lovley Skin offices was a real treat. Now, I am in Texas and looking forward to using my favorite products from the Lovely Skin line as well as TNS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lake girl
Site Experience Feedback
Nov 25, 2024
I thought ordering from LovelySkin was quite pleasant. I was looking for my favorite item and this is the only site that had it on sale. I was so excited! I will be ordering on from you again. I need makeup!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lake girl
Post-Delivery Feedback
Dec 01, 2024
The price was lower than where I usually purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »