LovelySkin Reviews - 19,923 Review - 9.7/10
2023
Platinum
Circle of
Excellence
13 years
LovelySkin Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 20 of 19,923
MMC
Site Experience Feedback
Dec 01, 2024
Generally positive experience.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Dee
Site Experience Feedback
Dec 01, 2024
It was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gmidkiff
Site Experience Feedback
Dec 01, 2024
Easy to navigate system .
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria
Site Experience Feedback
Dec 01, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanamary
Site Experience Feedback
Dec 01, 2024
Very easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patty C
Site Experience Feedback
Dec 01, 2024
Easy to navigate and order products.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
On Target
Site Experience Feedback
Dec 01, 2024
Great price point. Very good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HRath24
Site Experience Feedback
Dec 01, 2024
I always trust Lovelyskin to have the best products, and the website is easy to use. I also love the free samples - I have found many new products that I now use regularly that way!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Emma
Site Experience Feedback
Dec 01, 2024
Experience was fine. Easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anne
Site Experience Feedback
Dec 01, 2024
Perfect! Got what I needed, good price and fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Higgy
Site Experience Feedback
Dec 01, 2024
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
AnathemaLover
Site Experience Feedback
Dec 01, 2024
I can type in what I’m looking for and it pops up with the top products with the most reviews. And the products are cheaper here than they are med spa’s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yon-Ka lady
Site Experience Feedback
Dec 01, 2024
Yon-Ka is lovely skin!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Nana
Site Experience Feedback
Nov 18, 2024
So far so good!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Nana
Post-Delivery Feedback
Dec 01, 2024
I was very pleased with the customer service, you came thru with my hair product, not even Amazon would deliver this product.im definitely going to be a returning customer. Mahalo, Marol Mamizuka
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Littlecatsfeet
Site Experience Feedback
Dec 01, 2024
Fantastic customer service. Very helpful. Stabd behind the products they sell. Helpful reviews and blogs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MjSaucedo
Site Experience Feedback
Dec 01, 2024
I am so pleased to see such a great discount and the ease of purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Dec 01, 2024
Easy to use. Just a few days to deliver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judy G
Site Experience Feedback
Dec 01, 2024
Easy to find and order what I was looking to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
a guy
Site Experience Feedback
Dec 01, 2024
it was good - quick
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Bass
Site Experience Feedback
Dec 01, 2024
It was Ok no problema and it was very easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »