LiveAquaria Reviews - 1,807 Review - 7.5/10
LiveAquaria Rating
Overall Satisfaction | 7.5 /10 |
---|---|
Would Shop Here Again | 7.7 /10 |
Likelihood to Recommend | 7.8 /10 |
Product Selection | 8.5 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 7.2 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 7.5 /10 |
7.5out of 10
Would Shop Here Again:
7.7out of 10
Likelihood To Recommend:
7.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 71% | 70% |
Neutral | 19% | 19% |
Negative | 10% | 11% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
7.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.9 out of 10
Returns Process
Satisfaction with the returns process
6.1 out of 10
Recent Reviews for LiveAquaria
Showing 61 - 80 of 1,807
Derek
Site Experience Feedback
Nov 18, 2024
Love live aquaria. 10/10 will do all my online shopping here
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jig
Site Experience Feedback
Nov 18, 2024
Trouble completing the transaction because of the captcha
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
it was great
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
XICIX
Site Experience Feedback
Nov 18, 2024
The selection of goods was amazing and pricing wasn’t to bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mj
Site Experience Feedback
Nov 18, 2024
Call them to go over my order prior to making the purchase, so as to make sure that everything was compatible. They were extremely helpful and knowledgeable.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Box Guy
Site Experience Feedback
Nov 17, 2024
Box charge should be included in the delivery charge. The box is about $1.20 and foam is about another $1.50.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 17, 2024
Good selection. Most important quick skipping. Product arrives healthy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
FishLover1298
Site Experience Feedback
Nov 17, 2024
N/A
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Juggie
Site Experience Feedback
Nov 17, 2024
Was very pleased it was a smooth experience and I was quite impressed with the pictures of the fish and how there were multiple different angles and a wide array of products. Solid 10/10 experience will tell my friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fishyfam
Site Experience Feedback
Nov 17, 2024
Love live aquaria, normally for coral but first time freshwater fish on the way!!
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review »
MrHammy
Site Experience Feedback
Nov 17, 2024
a bit to many captchas
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
OregonCoastReefer
Site Experience Feedback
Nov 16, 2024
Great selection and excellent information for each specific creature. Looking forward to building out our 200-gallon reef tank, living very far away from a saltwater fish store.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
BadAngel
Site Experience Feedback
Nov 16, 2024
Great site and options. Just wish amount for free shipping was lower
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Michael
Site Experience Feedback
Nov 15, 2024
The experience was great I have looked around the site multiple times in the past and today I finally decided to purchase something which was quick and easy. The one thing I wish would change would be if it was more obvious what is and isn't in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kelsi1
Site Experience Feedback
Nov 15, 2024
It was good, fast, many choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yep
Site Experience Feedback
Nov 15, 2024
Promo code on website didn’t work
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Carl
Site Experience Feedback
Nov 04, 2024
Most products are out of stock Very disappointing
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Carl
Post-Delivery Feedback
Nov 15, 2024
It was all good except for the product availability, most frozen saltwater foods not available
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
wylie2336
Site Experience Feedback
Nov 15, 2024
My only complaint is the lack of stock of freshwater plants. I have been checking your site all year and your company is always out of stock of almost all aquarium plants - it is disappointing to see so many options and most being unavailable.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Burkey
Site Experience Feedback
Nov 07, 2024
Somewhat reasonable prices not not good that you have to pay for shipping and a box
- Overall Rating: 10
- Would Shop Here Again: 2
- Likelihood To Recommend: 8
- Full ratings for this review »
Burkey
Post-Delivery Feedback
Nov 15, 2024
I just wish they took their time a Packaging our fish there was no heat packs the day of delivery was below freezing level we almost lost all our fish dude to water being cold
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »