LIDS Reviews - 319 Reviews - 9.9/10
2007
Platinum
Circle of
Excellence
5 years
LIDS Rating
Overall Satisfaction | 9.9 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.9out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 94% |
Neutral | 5% | 3% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LIDS
Showing 221 - 240 of 319
Jay
Site Experience Feedback
Jul 01, 2024
Overall the process was quick and easy, will be shopping again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaycee
Site Experience Feedback
Jul 01, 2024
It was hard to understand the promo code vs the other code but I figured it out
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
6302 MIKE
Site Experience Feedback
Jul 01, 2024
I LOVE HOW EASY IT WAS TO FIND THE ITEMS I WAS SHOPPING FOR.AS WELL AS THE QUICK CHECKOUT PROCESS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bagel
Site Experience Feedback
Jun 26, 2024
very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Key
Site Experience Feedback
Jun 20, 2024
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Jun 19, 2024
LIDS is the place to shop or hang out if you like people, talking trash and of course sports. Overall favorite place to shop and work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kc
Site Experience Feedback
Jun 16, 2024
Had a great experience using lids. Loved the availability of items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bear
Site Experience Feedback
Jun 12, 2024
Great experience , Great pricing & simple an easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rayger
Site Experience Feedback
Jun 11, 2024
It was quick and easy to checkout, a pretty broad selection but it was good for the most part, also was allowed to use my discount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
junior
Site Experience Feedback
May 28, 2024
it was nice i will be back on it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
junior
Post-Delivery Feedback
Jun 10, 2024
Amazing
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
HatWorldRep
Site Experience Feedback
Jun 07, 2024
good experience. no issues. very pleased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HUBIE
Site Experience Feedback
May 24, 2024
Absolutely love lids!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HUBIE
Post-Delivery Feedback
Jun 07, 2024
I love my new hats and will definitely be purchasing more! Just need to figure out a way to include a tracking number with the orders shipped to store.. the rest is fine
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DTOWN
Site Experience Feedback
May 16, 2024
i had good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
hern
Site Experience Feedback
May 31, 2024
great customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JRC
Site Experience Feedback
May 30, 2024
great deal on the jersey, i bought thanks.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rick
Site Experience Feedback
May 28, 2024
overall an easy way to navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ItMagarita
Site Experience Feedback
May 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moflorob
Site Experience Feedback
May 19, 2024
Everything went good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Post-Delivery Feedback
May 19, 2024
Go shop.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »