LIDS Reviews - 319 Reviews - 9.9/10
2007
Platinum
Circle of
Excellence
5 years
LIDS Rating
Overall Satisfaction | 9.9 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.9out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 94% |
Neutral | 5% | 3% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LIDS
Showing 161 - 180 of 319
LA.
Site Experience Feedback
Jul 12, 2024
The web site was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 12, 2024
n/a
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Not2x
Post-Delivery Feedback
Jul 12, 2024
I ordered 2 lids shirts size 3x. I received 1 3x shirt and 1 2x shirt.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 7
- Customer Support: 3
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 11, 2024
great makes it easier thanks great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
womper
Site Experience Feedback
Jul 11, 2024
it was great and easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lids07
Site Experience Feedback
Jun 24, 2024
Purchased with ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tae
Site Experience Feedback
Jul 10, 2024
it was easy to maneauver through the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TonyStarks223
Site Experience Feedback
Jul 09, 2024
I think it was really good i was able to find everything that i need at a very good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laila
Site Experience Feedback
Jun 22, 2024
QUICK AND EASY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laila
Post-Delivery Feedback
Jul 09, 2024
It was great and easy definitely recommend way better then excepted and faster as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
wall1984
Site Experience Feedback
Jul 03, 2024
love working here great job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wall1984
Post-Delivery Feedback
Jul 08, 2024
I’ve been buying from Lids since it was called Hat Zone. I love this store has wide selections of what I need every time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dennis
Site Experience Feedback
Jul 08, 2024
Quick and Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ebz
Site Experience Feedback
Jun 29, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ebz
Post-Delivery Feedback
Jul 07, 2024
It was better then great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Happylids
Post-Delivery Feedback
Jul 07, 2024
Very nice staff they were welcoming and know what they are talking about and got me in and out pretty fast.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 06, 2024
easy
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Jules
Site Experience Feedback
Jul 06, 2024
Everything was smooth and easy, all though the website looks outdated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 06, 2024
coo
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
- Full ratings for this review »
Temo
Site Experience Feedback
Jul 05, 2024
Overall great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
zoo
Site Experience Feedback
Jul 05, 2024
Always a great service and great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike Reyes
Site Experience Feedback
Jul 05, 2024
Very good website, gooo dodgers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skye
Site Experience Feedback
Jul 05, 2024
I really enjoyed my experience with lids website. It was very thoroughly with a lot of things like displaying the prices and where are all the charges are coming from. Also super easy to fill out. Super directive and simple. I'm Happy!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »