Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 981 - 1000 of 7,814
Woodstock
Site Experience Feedback
May 20, 2024
I have been a customer of Levenger since the early 90s: their website is great to visit; with items that are not included in their catalogue, which is fun to go through!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Woodstock
Post-Delivery Feedback
Jun 02, 2024
I was looking for a wallet that would hold all my Doctor's cards and other info. I found a great match on the Levenger webpage. The wallet is of a good design: made of good leather, and looks great!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Lori
Site Experience Feedback
May 20, 2024
I was unable to get into my account. I attempted to have a link mailed to my email to change password and it never came. I gave up after 3 to 4 tries.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Carol
Post-Delivery Feedback
Jun 02, 2024
Kind of expensive, but have been unhappy with similar products purchased from other companies in the past. My only issue is that the tote is just a little too big. Quality is what I expect from Levenger for the wallet and the tote.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 02, 2024
Products are always high quality. Delivery worsens with each order as they take longer and longer to arrive.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Jess in Phoenix
Post-Delivery Feedback
Jun 02, 2024
I have been a long time customer of Levenger and i absolutely love all my purchases. I have so many all these years later. The products are stylish and innovative and just become lovable friends that I take on vacations every year and use in my day to day errands and when I take classes. They age beautifully too. I love all my products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joibseibph
Post-Delivery Feedback
Jun 02, 2024
I have had nothing but good experiences here.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
VT
Site Experience Feedback
May 23, 2024
this survey is too long
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
VT
Post-Delivery Feedback
Jun 02, 2024
I just purchased a disc notebook from Levenger and I LOVE it! Having just started a new job, this notebook just makes the whole experience that much more special :). It's a real treat yourself kind of purchase. I love how it arrived in a very nice box too. Nice touch!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Peanuts
Site Experience Feedback
May 25, 2024
I look forward to the catalog every month, and always find something that I like. The products are first quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peanuts
Post-Delivery Feedback
Jun 02, 2024
I love my new pen case I now have my favorite pens at reaching point
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 02, 2024
Found site somewhat confusing. I thought I was ordering a rollerball, but yet it showed it was a ballpoint pen and I’m not actually sure which one I got also, one of the pens in order number LEV293425 does not open and close with the click button. it was the green regatta ballpoint pen. It just always stays open, which is better than it n not being able to open at all. I find your pens quite beautiful and was just very disappointed with this one pen.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 02, 2024
Ordered two tables. One arrived damaged. Customer Service quickly and professionally resolved the issue. Somewhat disappointed in the furniture quality. Lower than other items I have purchased from Levenger. Thin wood veneer rather than a more robust material.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bob Ellis
Post-Delivery Feedback
Jun 02, 2024
Levenger products are one of a kind quality products. They are unique but functional in my daily routine. I have products that are 25 years old and I still use them every day. They last forever.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Richard
Post-Delivery Feedback
Jun 02, 2024
This is the third "No Room for a Table" that I've purchased. Very satisfied with all of them. Just wish the "powered" table had been available in dark cherry as I would have bought that. I've bought pens, folders, journals and other items from Levenger over the years and have always been very pleased. Recommend without hesitation.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Karen
Post-Delivery Feedback
Jun 02, 2024
This product is just as described
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Me
Post-Delivery Feedback
Jun 02, 2024
I purchased this product years ago and wanted another. So I went on line, looked it up, and ordered. Easy-Peasy. The down side is all the promo crap that comes with placing an order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Stonebaby
Site Experience Feedback
Apr 13, 2024
Long time customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stonebaby
Post-Delivery Feedback
Jun 02, 2024
Customer for years, when I need a special gift or present levenger usually has something unique and useful. I use their products every day.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Socal
Site Experience Feedback
May 22, 2024
Item is in sale catalogue received on 5/2/24 but when i searched by item number under sale items it didn’t show up. I located it by searching by item no. On home page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 01, 2024
Love your products. You are often my source of gifts for professional friends and relatives. I purchased a leather purse this time; excellent quality and exactly what I expected.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tony
Post-Delivery Feedback
Jun 01, 2024
Product quality is excellent (I am an "original" Levenger customer!!). Your reward points program is definitely not as clear as it could be! As always...be more competitive with shipping charges (albeit not an issue with pens and ink).
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Incomparable Highest Quality
Post-Delivery Feedback
Jun 01, 2024
Levenger creates products of the highest quality. I’ve used their Freeleaf notepads for 15 years and have all my business notes archived. Their pens are beautiful and inspirational.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DEBA1
Site Experience Feedback
May 27, 2024
THE CATALOG YOU SENT TO MY HOME INSPIRED MY ORDER AND CREATIVITY FOR SELECTING BIRTHDAY GIFTS. THANK YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DEBA1
Post-Delivery Feedback
Jun 01, 2024
Exemplary service for the perfect present. Received the personalized/ 3 pen set for my brother’s 72nd birthday in record time. The quality/hand of each pen was adequately solid yet not tiring to his hand. He loved them. Beautiful. Thank you Levenger for my win!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »