Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 1001 - 1020 of 7,814
GLO
Post-Delivery Feedback
Jun 01, 2024
Great product and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KristenL423
Post-Delivery Feedback
Jun 01, 2024
Levenger helps me keep all my info close at hand in an easily managed way. The designs are cute but serious enough for work, and I recommend their planners to everyone!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Deb
Post-Delivery Feedback
Jun 01, 2024
Always high quality and big selection. I am a stationary, office supply, writer, journaling junkie. Just looking at the Levenger website or catalog gives me a warm, fuzzy feeling. Service is fast, accurate and all products are beautifully packaged and packed so they arrive safely.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DM
Post-Delivery Feedback
Jun 01, 2024
Regular customer. The shipping cost is well overpriced. If there is a sale price, the shipping sometimes negates the sale savings. I should not have to pay a flat rate for a minimum order!
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Rene' Beyette
Post-Delivery Feedback
Jun 01, 2024
Beautiful writing instruments, well crafted with great choices. They make lovely gifts!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 01, 2024
Each time you ask me this I tell you the same thing I love Levenger’s products. I’ve bought them for myself and as gifts, and I’m completely satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
st
Site Experience Feedback
May 21, 2024
I always enjoy when shipping is free because I have always considered Levenger's shipping rates to be quite high. That said, I also adore Levenger's paper products!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
st
Post-Delivery Feedback
Jun 01, 2024
I was very impressed by how quickly I received my items. Levenger has really upped its game in the shipping department. I also adore Levenger's packaging: It makes every item, even those for me, seem like a gift.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mary
Site Experience Feedback
May 22, 2024
I love the quality and detail of your work.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mary
Post-Delivery Feedback
May 31, 2024
I love it. Good quality, easy to buy and fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
EBS
Post-Delivery Feedback
May 31, 2024
Levenger's website and selection are excellent. Shipping was a bit slower than I had anticipated. Overall a very good experience.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
BuffaloBill
Post-Delivery Feedback
May 31, 2024
I purchased two Diplomat Excellence 2 pens previously from Levenger and they are of high quality. The Diplomat Traveler I just purchased is not of the same high quality, disappointed.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Tutu
Post-Delivery Feedback
May 31, 2024
I have purchased from Levenger many times and will continue to do so and my friends know.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Admin Asst.
Post-Delivery Feedback
May 31, 2024
I had ordered what I thought were the right refills for my boss's pen. We didn't have one available to reference the type or item etc. I gave it my best shot, but they were too short. I called C/S to see if they could help. I spoke with Kay and she was able to dig deeper into it, apparently the pen had been discontinued and no records of what refills DID fit were kept. She went above and beyond trying to help me. She was wonderful to speak with!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 31, 2024
I love all your products. We have been purchasing Levenger products for over 20 years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
max
Post-Delivery Feedback
May 31, 2024
I love my portfolio! It is professional and polished - especially the monogram. Super happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SkutaLinya
Site Experience Feedback
May 14, 2024
The website is okay but not especially customer friendly. Screen display flips around sometimes covering display screen for the correct search result.The checkout interaction is much better. I was disappointed by the small selection of colors available for the item I bought - too many pastels but no brown. Luckily the pine green was available.
- Overall Rating: 2
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SkutaLinya
Post-Delivery Feedback
May 31, 2024
Portable file box is a great solution to easy movement of frequently accessed files. We love it. Putting the lid on can sometimes be a bit awkward but it’s such an important feature = keeps files from getting dusty and gives the file a sleek, luggage-style appearance. Its actual purpose has never occurred to the people who have asked about it. Clutter reduction is one of the best advantages of owning this item. Current, active, files are neatly, filed and easily accessible which makes bill payment procedure much more efficient. There is less hassle in retrieving /replacing files no matter where the “work-station” is located, kitchen, home office, official office desk, etc. I wanted this item in a brown leather that wasn’t available but it turns out the green is handsome and works well in our home decor. The functionality is almost camouflaged by the color. We may buy another one as a gift for a covetous friend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Jc in Colo
Site Experience Feedback
May 16, 2024
Your chat avc team was very helpful - I don't know why my email & account had not been activated, but it is now. The password reset didn't work (but that wasn't clear from the Firgot Password sequence). So I called.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jc in Colo
Post-Delivery Feedback
May 31, 2024
I needed some More Circa paper, and of course I got to browsing .. found several beautiful items that I didn't need but had to have! Bought two eyeglass "toasters," one for home, one for work. Bought a birthday gift for my bestie (August b'day). It's all lovely!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tom S
Post-Delivery Feedback
May 31, 2024
Website very easy to navigate , products are always high quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Kenbjammen
Post-Delivery Feedback
May 31, 2024
Levenger products are super high quality, never had an issue with a bad product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dave E.
Post-Delivery Feedback
May 31, 2024
Products are high quality. I like the fact that they can be monogrammed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Craig
Post-Delivery Feedback
May 30, 2024
I always like levenger’s sales, and I got this really nice compact sized carry bag for an excellent price, almost half off their usual. And it was beautifully packaged.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »