Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 941 - 960 of 7,814
DCAng
Post-Delivery Feedback
Jun 05, 2024
I was excited to find that the Circa refills were on sale since I needed more paper for my business notebooks. I got a really pretty new Circa notebook for a personal project. I’m actually saving the box to store some extra paper at home. I’m a little annoyed because I got some colored rings and didn’t realize I was getting the same size as the black rings that came with the cover. I would have been happier with 1 inch rings for this project. I wish I could have chosen colored rings with the new notebook purchase since I have an abundance of black 3/4 inch rings from prior purchases. The book strap was disappointing. I thought I was purchasing a strap that would fit my notebook but it’s too small. It’s also so tight that it ends up bending the soft covered books I carry. I wish it was adjustable so it could be used on different sized books. If it were a little bigger I could see myself using it with my Bible. Oh well.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 05, 2024
Fed X is a superior shipper than DHL
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Greg H
Site Experience Feedback
May 25, 2024
Really wish you offered Legal Pads. Totally disappointed on this aspect.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Greg H
Post-Delivery Feedback
Jun 05, 2024
I miss your yellow "Legal" pads. Please re-introduce them in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hawk
Site Experience Feedback
May 15, 2024
Very easy. All the products I have purchased over the years have been very good and easy to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 05, 2024
have yet to receive my eyeglass holder
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 2
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 04, 2024
Excellent products…excellent service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 04, 2024
I wanted to cheer up my desk. Selected chili red which will bo with the rest of the room decor. Beautiful. Love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Suzana
Post-Delivery Feedback
Jun 04, 2024
I am so happy with the design of this bag. I have been a loyal customer of Levenger from the beginning. Your products are such high quality in every way.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 04, 2024
I love that this side table came assembled, so all I had to do was take it out of the box. It's high quality and is definitely a space saver, which I needed. The size makes the drawers a little small, but with the shelf, there is plenty of room for what I needed.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bill C.
Post-Delivery Feedback
Jun 04, 2024
I returned a purchase following the directions given by Levenger. The USPS says they delivered the package and Levenger says they did not receive it. Because Levenger will not provide an affidavit of non-delivery, the USPS will not pay out on the insured package. So, I do not have the pen and I do not have the money I paid for the pen.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: 1
- Full ratings for this review »
Disappointed
Post-Delivery Feedback
Jun 04, 2024
The barrel of the fountain pen was damaged will not thread on nib
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Pepper
Post-Delivery Feedback
Jun 04, 2024
Love Levenger products. They never fail me. One complaint is shipping is way too slow.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
GRANDMARED
Post-Delivery Feedback
Jun 04, 2024
Love the selection of ballpoint pens. Love being able to INITIAL. Love the quality. Love the sales.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Misskity
Post-Delivery Feedback
Jun 04, 2024
Love Levenger!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BLee
Site Experience Feedback
May 22, 2024
I went into your web site for index cards, but the smaller ones, and the website informed me that they needed to be imprinted; but I wanted blank and not imprinted. When I went into your website I got hit with a survey asking me why I did not buy anything when I did get a chance to see what I was looking to purchase. Your website needs some patience; not only did I get hit with an immediate survey, I also got hit with a coupon. Then as I was shopping I got a message the coupon expires in 9 minutes; so I tried to check out. I had a problem with checkout. I had the credit card in my hand and your system informed me that even though my card was in my hand, the CVV was wrong. The CVV is on the back of card is in plain sight, and your system informed me it was wrong. So I had to use another card. Your system needs some patience and understanding. Thank you, Lee.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BLee
Post-Delivery Feedback
Jun 04, 2024
N/A
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
KJLH
Post-Delivery Feedback
Jun 04, 2024
I love Levenger products. They are of high quality and I enjoy using them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Susan
Post-Delivery Feedback
Jun 04, 2024
I ordered 500 personalized cards. I entered my name and phone number, chose a font and color and placed my order. I received 500 blank cards, for a very expensive price. I called customer service and was told that no personalization appeared on my order, although the font and color choice did. Is it really possible that no one in the Levenger fulfillment department had the imagination to think," Gee, someone has ordered cards with a color and font choice, but no text. Maybe we should contact this person?". No. I am absolutely disgusted by this. Your customer service person told me I could return the blank cards at my expense and order new ones. This is a heavy box. It would cost me at least half of what I spent on the cards to return them. To my mind, this is a terrible way to do business and I will never order from Levenger again. And I will tell all of my friends about this experience, in case any of them is thinking of doing business with you.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Davey
Site Experience Feedback
May 24, 2024
loved it!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
May 25, 2024
Highest quality products. Great selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Post-Delivery Feedback
Jun 04, 2024
Always the highest quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joe
Site Experience Feedback
May 24, 2024
Pretty intuitive website, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Post-Delivery Feedback
Jun 04, 2024
I have been using Lavenger note pads for a long time. I also have many "writing utensils" from the Levenger catalog. It's a great company with high quality products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »