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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 961 - 980 of 7,814

Moonwatcher

Post-Delivery Feedback

Jun 04, 2024

Bought a new pen and a few circa products. I was happy with all of the products

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

The pen I bought is not balanced well. (doesn't have a stylist for cphone.)

Hello

Site Experience Feedback

Jan 01, 2024

Easy to navigate.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

The quality of the paper is not the same as what I have received before!

Classic_buyer

Post-Delivery Feedback

Jun 03, 2024

This is a repeat purchase of circa products and refills. I like you offer unique products which are practical and of great quality. Beautifully presented purchase that can be a gift to someone.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

I have shopped with Levenger for years, and am always satisfied.

Mussy

Post-Delivery Feedback

Jun 03, 2024

I’ve always felt your products were fine quality and would always recommend Levenger for any sort of business materials to a friend

Happy Planner

Post-Delivery Feedback

Jun 03, 2024

My daughter in law showed me her Levenger products and I knew the monthly planner and organizer would work for me. I would recommend it to my friends.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

Everything about the purchase experience was great except for package tracking. Delivery information didn’t change for days then I received two different dates.

Ron

Post-Delivery Feedback

Jun 03, 2024

They had what I was looking for and the list price was too high but they had some discounts that sealed the deal for me.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

I already provided feedback, the day my item arrived. First, I accidentally responded to your email that was not clearly from a NO REPLY address. When I realized my mistake I forwarded that message to Levenger. Please check your email for June 1.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

Your products are well made and I am a loyal customer.

Procure This

Site Experience Feedback

May 28, 2024

Levenger products are well known to be of great quality, so starting a senior leadership position I decided to upgrade my game and make a purchase from Levenger. I'm glad I did!

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

After I paid 8.95 for shipping my item arrived by USPostal service in an envelope by regular mail. It was in a small cardboard box, not the logo gift box I was expecting to receive. It is to be a gift, not for me personally. This box will make a poor presentation of my gift.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

Given the cost of your very nice goods, shipping should be included

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

Have enjoyed previous orders from this company. Quality is good.

G Jones

Post-Delivery Feedback

Jun 03, 2024

Having purchased similar gift items from Levenger in the past, I knew that I would be getting a quality product suitable for gifting a friend on the occasion of his retirement. I am very pleased with the product itself, and I greatly appreciate the gift box to go with it.

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

by9

Morgana

Post-Delivery Feedback

Jun 02, 2024

The picture as completely misleading for the teardrop leather backpack. The slots provided for cellphone and pen were tiny. Much better suited to hold a Swiss Army knife. My iPad did not fit, only my wallet, lipstick, keys and cellphone fit…barely. The leather was supple and smelled delicious, pity it was not the item I paid for. Levenger should be ashamed of selling something that did not match the photo.

Yud Yud Mem

Post-Delivery Feedback

Jun 02, 2024

I did not get the product I thought I'd ordered, so I'll return or exchange it. I've wanted to order the product for awhile, but refused to pay the exorbitant shipping cost, which was over 33 percent of the product's cost. Finally, the product's price dropped and I got a discount of 33 percent off the shipping cost.