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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1021 - 1040 of 7,814

Gerry

Post-Delivery Feedback

May 30, 2024

Your products are good, not great, as are your prices and delivery. Your website is the most God-awful disaster I know or hope to know.

fm911

Site Experience Feedback

May 24, 2024

Easy to use


Post-Delivery Feedback

May 30, 2024

Been a customer for years… still well made leather products I use daily

Tim

Post-Delivery Feedback

May 30, 2024

The communication on the order tracking was great and the packaging of the items was terrific. Great look and feel when I opened the box!

Monica C

Site Experience Feedback

May 07, 2024

Easy to follow website. All the filters worked which is somewhat novel.


Post-Delivery Feedback

May 30, 2024

Some items were on backorder, but I was informed. Levenger has been my go to place for quality items at a decent price.

Mary D

Post-Delivery Feedback

May 30, 2024

Just a refill for my planner, but as quick and pleasant as always!

Blondiees

Site Experience Feedback

May 20, 2024

Came in email sometime hard to check out

Online Shopper

Post-Delivery Feedback

May 30, 2024

The variety of products is excellent as is the overall quality.

Michael

Site Experience Feedback

May 15, 2024

I have historically been a customer and purchased many items. Quality is always top shelf and items are well designed and thought out.


Post-Delivery Feedback

May 30, 2024

Over the years I have purchased many items from Lavender and the quality and usefulness is always world class. I love the offerings and the creativity of the various products.

Jamie S

Post-Delivery Feedback

May 30, 2024

Love Levenger on every level. I am a repeat client

Tony

Post-Delivery Feedback

May 30, 2024

Everything was fine!

SteveS

Site Experience Feedback

May 19, 2024

Ordered refills. Glad they are back

Online Shopper

Site Experience Feedback

May 19, 2024

The overlay of the entire product selection every time I move the mouse to the menu bar is hellish irritating. The design convention is a decade old or more. get rid of it.

Online Shopper

Site Experience Feedback

May 08, 2024

Shopped Levengersover the years..Always meet or exceed my espycations..Customer service extremely helpful and knowledgeable.

Nba

Post-Delivery Feedback

May 29, 2024

I ordered monogrammed journal and fountain pen. Both arrived on time but without monogramming which was the whole point since it was a graduation gift I’ve always loved Levenger and am so disappointed

Tom

Post-Delivery Feedback

May 29, 2024

I order a 6-pack of rollerball refils advertised on the website, but instead they delivered 3 packs of 2 refills each. If you don't have 6-packs any longer, why list them on your website?

Bob

Post-Delivery Feedback

May 29, 2024

Great products. They look and perform as advertised. This company has never let me down.

Online Shopper

Post-Delivery Feedback

May 29, 2024

Most Gorgeous! Looking forward to writing on the beautiful paper.

Steve

Post-Delivery Feedback

May 29, 2024

Glasses case wouldn't fit either of my glasses

Online Shopper

Site Experience Feedback

May 29, 2024

The product I was looking for was listed in the beginning rather having to look for it. It made it quick and easy.

Online Shopper

Site Experience Feedback

May 29, 2024

It was great