Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 1021 - 1040 of 7,814
Gerry
Post-Delivery Feedback
May 30, 2024
Your products are good, not great, as are your prices and delivery. Your website is the most God-awful disaster I know or hope to know.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
fm911
Site Experience Feedback
May 24, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
fm911
Post-Delivery Feedback
May 30, 2024
Been a customer for years… still well made leather products I use daily
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tim
Post-Delivery Feedback
May 30, 2024
The communication on the order tracking was great and the packaging of the items was terrific. Great look and feel when I opened the box!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Monica C
Site Experience Feedback
May 07, 2024
Easy to follow website. All the filters worked which is somewhat novel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Monica C
Post-Delivery Feedback
May 30, 2024
Some items were on backorder, but I was informed. Levenger has been my go to place for quality items at a decent price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mary D
Post-Delivery Feedback
May 30, 2024
Just a refill for my planner, but as quick and pleasant as always!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Blondiees
Site Experience Feedback
May 20, 2024
Came in email sometime hard to check out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 30, 2024
The variety of products is excellent as is the overall quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Michael
Site Experience Feedback
May 15, 2024
I have historically been a customer and purchased many items. Quality is always top shelf and items are well designed and thought out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael
Post-Delivery Feedback
May 30, 2024
Over the years I have purchased many items from Lavender and the quality and usefulness is always world class. I love the offerings and the creativity of the various products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jamie S
Post-Delivery Feedback
May 30, 2024
Love Levenger on every level. I am a repeat client
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tony
Post-Delivery Feedback
May 30, 2024
Everything was fine!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
SteveS
Site Experience Feedback
May 19, 2024
Ordered refills. Glad they are back
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 19, 2024
The overlay of the entire product selection every time I move the mouse to the menu bar is hellish irritating. The design convention is a decade old or more. get rid of it.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 08, 2024
Shopped Levengersover the years..Always meet or exceed my espycations..Customer service extremely helpful and knowledgeable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Nba
Post-Delivery Feedback
May 29, 2024
I ordered monogrammed journal and fountain pen. Both arrived on time but without monogramming which was the whole point since it was a graduation gift I’ve always loved Levenger and am so disappointed
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
Tom
Post-Delivery Feedback
May 29, 2024
I order a 6-pack of rollerball refils advertised on the website, but instead they delivered 3 packs of 2 refills each. If you don't have 6-packs any longer, why list them on your website?
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Bob
Post-Delivery Feedback
May 29, 2024
Great products. They look and perform as advertised. This company has never let me down.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 29, 2024
Most Gorgeous! Looking forward to writing on the beautiful paper.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Steve
Post-Delivery Feedback
May 29, 2024
Glasses case wouldn't fit either of my glasses
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
The product I was looking for was listed in the beginning rather having to look for it. It made it quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »