Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 921 - 940 of 7,814
Moses
Site Experience Feedback
May 24, 2024
Great products but disappointed in shipping charges
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eddie H.
Post-Delivery Feedback
Jun 08, 2024
I have purchased several items in the past month or so and many more or the past year. I would have to say I am very satisfied with the quality and service of the products and service from your company. Thanks again.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Charlie
Site Experience Feedback
May 28, 2024
Your 10 percent discount wasn’t worth the burden of texting overload that it promised. I’m a customer. I neither need nor expect discounts to encourage a loosening of my wallet, particularly in this case for six bucks. Give me the discount. I’ll be back, with it our without it — for your ink (cobalt blue) at least. The pen needs a tryout before I would recommend it as enthusiastically as I would your inks.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Charlie
Post-Delivery Feedback
Jun 08, 2024
I like fountain pens. I like pens with nibs that don’t dry up with a day’s lack of use. I like smoothe writing instruments. I refuse to drop more than a C-note in the name of elegance. But I want better than a C-note’s elegance and performance in anything I write with. The true writer I just received does all that. Also I am smitten by your cobalt ink. You’re the only outfit that peddles the stuff. A few months ago, I spent more for two bottles than I spent on the pen. It was worth it.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
B.Skillet
Post-Delivery Feedback
Jun 08, 2024
Levenger has been my go to for years for leather things and pens! I love their merchandise!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Julie
Post-Delivery Feedback
Jun 07, 2024
All my experiences with Lavender have been WONDERFUL!!!! I HIGHLY recommend Lavenger. All were graduation gifts except the cherry desktop and light which are WONDERFUL!!!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kyle
Post-Delivery Feedback
Jun 07, 2024
Love having different colored note paper. Disappointed that I couldn’t find one with at least one line on the left hand side as I use it for organization purposes. I just made my own.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
GCA
Post-Delivery Feedback
Jun 07, 2024
Both item were high quality, and I was very satisfied with both. When I placed the order, I was informed that one item was sold out and there would be a 2-3 week delay. Since there was no hurry on my end this was not a problem, but I did appreciate being informed up front there would be a delay.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rich
Post-Delivery Feedback
Jun 07, 2024
Bought an Engineer Pen for my son, a double engineering (biomedical and electrical) major at Duke and got one for myself as well. He is a corporate vice president now. The pens are quite handsome. We are very pleased. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MPA
Post-Delivery Feedback
Jun 06, 2024
I have one of their fountain pens and I love it. I wanted to order some ink and nibs. It was a great overall experience.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 22, 2024
Good as in past and as expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 06, 2024
What I purchased is a gift that has not been given as of yet, so I cannot really say how satisfied the giftee is with the product as she has not received it yet.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 06, 2024
I am a long term customer. I selected an item for my husband which did not include all the parts I hoped t see. The lid in the photo was not included as it turns out, although the lid was clearly indicated on the website. Disappointing, but we'll keep what we have.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
T
Post-Delivery Feedback
Jun 06, 2024
I like your products, tablets are of high quality. I am glad I can afford them. Thanks for the sale price.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
PMTracy
Site Experience Feedback
May 22, 2024
I've been a fan of Levenger for maybe 30 years now and have made many purchases. I hadn't bought anything in a while because I had no need. I've wanted this item for some time, so I jumped on it as soon as I saw it go on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PMTracy
Post-Delivery Feedback
Jun 06, 2024
The product is damaged, but since it's a piece of furniture, returning it is too much of a pain. I will live with it, but I won't buy furniture from Levenger again.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
nonickname
Site Experience Feedback
May 26, 2024
The website is awful. It kept returning me to screens advertising items, when I already knew what I wanted and was trying to order it. When I was attempting to place the order, the website kept adding multiples of my order, and when I was trying to place the order the website was hung up for way too long a time period. I like your products, but your website could use a lot of work.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
nonickname
Post-Delivery Feedback
Jun 06, 2024
I've ordered from Levenger twice, both times as a gift for family members, and was very pleased with the product. I had trouble with the website when ordering this item, but that may have been because it was over the Memorial Day weekend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SlickFrog
Post-Delivery Feedback
Jun 06, 2024
High quality products, easy to use the website to explore and order, dependable delivery. Professional
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rosie
Site Experience Feedback
May 29, 2024
I love shopping at the Levenger website. I have purchased items intermittently for the past 20 years. I love the quality of your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosie
Post-Delivery Feedback
Jun 06, 2024
Levenger always has good quality products. I’ve liked every product I’ve ever purchased from them. Love the styles and designs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Do not publish
Post-Delivery Feedback
Jun 06, 2024
Table looked good outside, a few dings inside and hinges needed to be realigned. Not the usual Levenger attention to detail. Arrived mostly on time, although told it was on back order and would not arrive in another month. Not true thank goodness, but confusing. Still love Levenger products though.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
Nina
Post-Delivery Feedback
Jun 05, 2024
I am a huge fan of the No-Room-For-A… furniture line from Levenger! This rolling cart is well made, sturdy, beautiful and a showpiece in my living area. It exceeded my expectations! Levenger is the best!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 05, 2024
Xxxx
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Hes
Site Experience Feedback
May 22, 2024
I got redirected to the survey three times instead of just being able to complete my purchase. Your user interface is not good. Your products are exceptional.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hes
Post-Delivery Feedback
Jun 05, 2024
DHL is awful. Not having free delivery after all these years and dollars spent is tiring, but I get it - it's not your model. The lag time from order to receiving the goods is getting too long.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 2
- Customer Support: N/A
- Full ratings for this review »