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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 921 - 940 of 7,814

Moses

Site Experience Feedback

May 24, 2024

Great products but disappointed in shipping charges

Eddie H.

Post-Delivery Feedback

Jun 08, 2024

I have purchased several items in the past month or so and many more or the past year. I would have to say I am very satisfied with the quality and service of the products and service from your company. Thanks again.

Charlie

Site Experience Feedback

May 28, 2024

Your 10 percent discount wasn’t worth the burden of texting overload that it promised. I’m a customer. I neither need nor expect discounts to encourage a loosening of my wallet, particularly in this case for six bucks. Give me the discount. I’ll be back, with it our without it — for your ink (cobalt blue) at least. The pen needs a tryout before I would recommend it as enthusiastically as I would your inks.


Post-Delivery Feedback

Jun 08, 2024

I like fountain pens. I like pens with nibs that don’t dry up with a day’s lack of use. I like smoothe writing instruments. I refuse to drop more than a C-note in the name of elegance. But I want better than a C-note’s elegance and performance in anything I write with. The true writer I just received does all that. Also I am smitten by your cobalt ink. You’re the only outfit that peddles the stuff. A few months ago, I spent more for two bottles than I spent on the pen. It was worth it.

B.Skillet

Post-Delivery Feedback

Jun 08, 2024

Levenger has been my go to for years for leather things and pens! I love their merchandise!

Julie

Post-Delivery Feedback

Jun 07, 2024

All my experiences with Lavender have been WONDERFUL!!!! I HIGHLY recommend Lavenger. All were graduation gifts except the cherry desktop and light which are WONDERFUL!!!!!

Kyle

Post-Delivery Feedback

Jun 07, 2024

Love having different colored note paper. Disappointed that I couldn’t find one with at least one line on the left hand side as I use it for organization purposes. I just made my own.

GCA

Post-Delivery Feedback

Jun 07, 2024

Both item were high quality, and I was very satisfied with both. When I placed the order, I was informed that one item was sold out and there would be a 2-3 week delay. Since there was no hurry on my end this was not a problem, but I did appreciate being informed up front there would be a delay.

Rich

Post-Delivery Feedback

Jun 07, 2024

Bought an Engineer Pen for my son, a double engineering (biomedical and electrical) major at Duke and got one for myself as well. He is a corporate vice president now. The pens are quite handsome. We are very pleased. Thank you.

MPA

Post-Delivery Feedback

Jun 06, 2024

I have one of their fountain pens and I love it. I wanted to order some ink and nibs. It was a great overall experience.

Online Shopper

Site Experience Feedback

May 22, 2024

Good as in past and as expected


Post-Delivery Feedback

Jun 06, 2024

What I purchased is a gift that has not been given as of yet, so I cannot really say how satisfied the giftee is with the product as she has not received it yet.

Online Shopper

Post-Delivery Feedback

Jun 06, 2024

I am a long term customer. I selected an item for my husband which did not include all the parts I hoped t see. The lid in the photo was not included as it turns out, although the lid was clearly indicated on the website. Disappointing, but we'll keep what we have.

T

Post-Delivery Feedback

Jun 06, 2024

I like your products, tablets are of high quality. I am glad I can afford them. Thanks for the sale price.

PMTracy

Site Experience Feedback

May 22, 2024

I've been a fan of Levenger for maybe 30 years now and have made many purchases. I hadn't bought anything in a while because I had no need. I've wanted this item for some time, so I jumped on it as soon as I saw it go on sale.


Post-Delivery Feedback

Jun 06, 2024

The product is damaged, but since it's a piece of furniture, returning it is too much of a pain. I will live with it, but I won't buy furniture from Levenger again.

nonickname

Site Experience Feedback

May 26, 2024

The website is awful. It kept returning me to screens advertising items, when I already knew what I wanted and was trying to order it. When I was attempting to place the order, the website kept adding multiples of my order, and when I was trying to place the order the website was hung up for way too long a time period. I like your products, but your website could use a lot of work.


Post-Delivery Feedback

Jun 06, 2024

I've ordered from Levenger twice, both times as a gift for family members, and was very pleased with the product. I had trouble with the website when ordering this item, but that may have been because it was over the Memorial Day weekend.

SlickFrog

Post-Delivery Feedback

Jun 06, 2024

High quality products, easy to use the website to explore and order, dependable delivery. Professional

Rosie

Site Experience Feedback

May 29, 2024

I love shopping at the Levenger website. I have purchased items intermittently for the past 20 years. I love the quality of your products.


Post-Delivery Feedback

Jun 06, 2024

Levenger always has good quality products. I’ve liked every product I’ve ever purchased from them. Love the styles and designs.

Do not publish

Post-Delivery Feedback

Jun 06, 2024

Table looked good outside, a few dings inside and hinges needed to be realigned. Not the usual Levenger attention to detail. Arrived mostly on time, although told it was on back order and would not arrive in another month. Not true thank goodness, but confusing. Still love Levenger products though.

Nina

Post-Delivery Feedback

Jun 05, 2024

I am a huge fan of the No-Room-For-A… furniture line from Levenger! This rolling cart is well made, sturdy, beautiful and a showpiece in my living area. It exceeded my expectations! Levenger is the best!

Online Shopper

Post-Delivery Feedback

Jun 05, 2024

Xxxx

Hes

Site Experience Feedback

May 22, 2024

I got redirected to the survey three times instead of just being able to complete my purchase. Your user interface is not good. Your products are exceptional.


Post-Delivery Feedback

Jun 05, 2024

DHL is awful. Not having free delivery after all these years and dollars spent is tiring, but I get it - it's not your model. The lag time from order to receiving the goods is getting too long.