Home > Office Supplies > Levenger

Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 841 - 860 of 7,814

Sookie

Site Experience Feedback

Aug 12, 2024

Website easy to use

Rev Rod

Site Experience Feedback

Aug 12, 2024

Was given a code for 30% discount. Code did not work.

Cheryl L.

Site Experience Feedback

Aug 12, 2024

Excellent experiece! Easy to navigate and purchase.

Wizard

Site Experience Feedback

Aug 12, 2024

I was frustrated that the web site told me I had 25 points to apply to this purchase - yet there was nowhere I could click to apply the points. Also, there is no explanation of how points translate to price offsets (1000 points = 1 cent off, etc.) This is not a user friendly iste, but your products are amazing, so I slogged through to the end.

Breezy

Site Experience Feedback

Aug 12, 2024

The interaction is very nice! I have had this cart saved for a few weeks and when I finally made the purchase it was very simple and smooth! I was a nice surprise to see a survey at the end.

J

Site Experience Feedback

Aug 12, 2024

Great as usual! JB

Nikki

Site Experience Feedback

Aug 11, 2024

Easy to navigate and like the suggestions of what to purchase to go with items in cart.

AC

Site Experience Feedback

Aug 11, 2024

Shipping charges are ridiculous

Just an old guy

Site Experience Feedback

Aug 11, 2024

Received email, clicked and bought some clearance items.

Doctor G

Site Experience Feedback

Aug 11, 2024

I entered the 25% discount code and the discount was not applied. The check out process was quite clunky.

NWJeni

Site Experience Feedback

Aug 11, 2024

I always love to browse Levenger’s website, but I rarely make a purchase because the prices are extremely high. But there were a couple things that I did buy today, simply because I cannot find them anywhere else,

Dane

Site Experience Feedback

Aug 11, 2024

A little bit of difficulty paying

Online Shopper

Site Experience Feedback

Aug 11, 2024

Survey too long. Sorry

DB

Site Experience Feedback

Aug 11, 2024

Levenger site is good. I do like the products. Shipping costs seem high for paper refills. I never see any discounts or coupons for this site.

Shadow

Site Experience Feedback

Aug 11, 2024

Efficient, easy to find right refill

Torreyi

Site Experience Feedback

Aug 11, 2024

Love all the new products. I have been a Levenger customer for several years and I still come back

vistor

Site Experience Feedback

Aug 11, 2024

quick visit to purchase a gift after seeing it in the catalog: try searching on tru writer and see how many results pop up...way too many.

Mick D

Site Experience Feedback

Aug 11, 2024

Always good.

Online Shopper

Site Experience Feedback

Aug 11, 2024

Good.

Great experience

Site Experience Feedback

Aug 10, 2024

Great experience I have purchased pads from Amazon in past but I would rather purchase directly so that I can earn points