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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 801 - 820 of 7,814

SandraB

Site Experience Feedback

Aug 15, 2024

Easy to use…search option brings up items and makes easier to find

Jerry S

Site Experience Feedback

Aug 15, 2024

The cards are wonderful to leave notes when clients aren't in ...

Online Shopper

Site Experience Feedback

Aug 15, 2024

I’m handicapped so trying to type in. Small spaces is very difficult to

gerald

Site Experience Feedback

Aug 15, 2024

very peaceful

Online Shopper

Site Experience Feedback

Aug 15, 2024

I found it very difficult to place the order. Instructions were not very clear

JMN

Site Experience Feedback

Aug 15, 2024

Specials and discounts were NOT clear eg. “purchase one Levenger pen get one free”. One would assume it was saying a free pen - not so when ordering. The most advantageous discount should be automatic when order is complete.

Workinggal

Site Experience Feedback

Aug 15, 2024

Love having this notebook at work! Helps you feel good at work with a pretty notebook.

Mustang

Site Experience Feedback

Aug 15, 2024

I love the midway size wish you had purple covers

Online Shopper

Site Experience Feedback

Aug 12, 2024

Your products are top quality, so I am usually grudgingly willing to pay your not small prices and not at all small shipping charges. But I don’t buy as much as I would like b/c cost is too high when I add shipping.

Online Shopper

Site Experience Feedback

Aug 14, 2024

Great

Pam P

Site Experience Feedback

Aug 14, 2024

Received an email about today’s deal on pens and I’ve wanted one for myself and a person on my team, so I ordered online. It was easy and quick.

Annie-Bananie

Site Experience Feedback

Aug 14, 2024

Very nice pens pictured - I like Levenger pens! took a bit of time making up my mind

Kosel

Site Experience Feedback

Aug 14, 2024

I like the website, however the menus are harder to use because it seems like menus get activated when I do not want them to be active.

DeeF

Site Experience Feedback

Aug 14, 2024

Very smooth, very easy website to use. Levenger has obviously done their homework to make online shopping as easy as possible.

Suez

Site Experience Feedback

Aug 14, 2024

I had some issue with the header coming down over the information - sort of jumpy

A

Site Experience Feedback

Aug 14, 2024

top menu is a little glitchy - and sometimes I have to guess on the category to find the correct items.

Becksue

Site Experience Feedback

Aug 14, 2024

As always smooth as silk

SadService

Site Experience Feedback

Aug 14, 2024

Your website states $25. off a purchase of $100 or more. Mine was MORE BUT ALAS NO $25 off. What now? I will never purchase from you again UNLESS you rectify this.Shameonyou,shameonyou,shameonyou,shameonyou,shameonyou.

Midwood

Site Experience Feedback

Aug 14, 2024

You have sent me misleading advertisements . I have been shopping with Levenger since it opened in Delray Beach in 1987 . Never have I before received misleading advertisements

al

Site Experience Feedback

Aug 14, 2024

good