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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 881 - 900 of 7,814

Online Shopper

Post-Delivery Feedback

Jul 27, 2024

Your products are great design and excellent quality. I have been buying your products for some years for myself and for gifts. Thank you.

Kim

Post-Delivery Feedback

Jun 26, 2024

I purchased the mini jewelry organizer because I travel frequently for work and wanted a compact item that could fit in carry-on. The organizer is exactly what I wanted. The straps for rings and earring are secured by snaps, so you know the items will stay in place. My necklaces did not tangle during travel and the center pouch is ideal for pins and hair accessories. I am very happy with this purchase.

Melia

Site Experience Feedback

May 24, 2024

Website was very easy to use. Check out was easy.

Dee

Post-Delivery Feedback

Jun 23, 2024

Ordered a Circa notebook to organize appointments, purchases and plans. It is expandable, and can be set up as needed, and easily rearranged.

Writer

Site Experience Feedback

May 27, 2024

Great selection. I did not get to choose a shipping option. I understand over $500 gets shipped free but I should have an option to be able to pay for earlier shipping.


Post-Delivery Feedback

Jun 22, 2024

The shopping experience is amazing. There are numerous wonderful products. I like the fact that items can be color coordinated, I love the bundles but I only use it as a reference to choose my own products, I didn’t like that all color options were not available and that the colors in the photos were not available. If the color options are discontinued they should be removed from the photos or make them available again. Several orders I did not receive the complete order. One item had not been sent for about a month and I still don’t have it. Have I complained about it? No because the products I did receive are so awesome I am content with almost everything I purchased, What I did not like was the dot grid pages with the tear away is so light it is very hard to see where as the dot grids in the planner sections are very easy to see. Levenger should fix that.

Mahie

Site Experience Feedback

May 24, 2024

I love the Levenger products. I especially like when they have purple options.


Post-Delivery Feedback

Jun 19, 2024

I like all the products received except one (I purchased one for me and one for a colleague). The one exception was the design of the phone cross-body item. There is little room to fit anything inside. The fit for the phone is fine and works well. However, it is difficult to put in credit cards and take them out. Only good for the phone. Shucks.

Mike

Site Experience Feedback

May 25, 2024

Good


Post-Delivery Feedback

Jun 17, 2024

This was my second time purchasing from Levenger and I'm extremely satisfied with their circa products. I've been using disc bound notebooks for the last 6 years and have generally found something about each brand that I wasn't satisfied with, ultimately driving me to frankenstein the various products to build the notebook that I wanted. Levenger, while a little more pricey (worth every penny to me), has consistently exceeded my expectations.

kdaleid

Site Experience Feedback

May 27, 2024

My only problem with the website today is that I found way too many things that I want!! I love shopping here and my husband is always asking for gifts from here and your sales are great.


Post-Delivery Feedback

Jun 17, 2024

The catalog is always fun to browse through and there's always so many beautiful choices. Good experience.

Genia G.

Site Experience Feedback

May 28, 2024

It was difficult to find the covers for some reason. There is no specific category that is easily recognizable with regard to selecting covers for purchase.

Lack of product numbers for rollerball refills

Site Experience Feedback

May 29, 2024

Only ok because (a) wish the pen/rollerball refills had id #'s that matched my Levenger pens OR since you know the 1/2 dozen pens I've bought from Levenger, your web site could suggest refill options for pens I've purchased. (b) concerned with review comments on awful order fulfillment time --- while I've not experienced that, it concerns me if I experience it with this order.


Post-Delivery Feedback

Jun 15, 2024

I enjoy seeing the products for sale, they all look high quality and most are. My most frustrating purchases from Levenger are rollerball or pen refills --- they give you no advice or description about your choices and 1 out of 3 of the refills (in my experience) are dry! I've started hunting from a different company to supply the refills.

Sandy

Site Experience Feedback

May 22, 2024

Navigating through the website was easy and quite informative. I never knew that there were so many products designed to enhance reading, outside of the book itself, that is.

Buck

Site Experience Feedback

May 26, 2024

I love Levenger! I have been a customer and many in my family for many years! I get pleasure just looking thru the catalog. I have purchased more than 5 good pens and assorted papers and leathergoods. Thank you for supporting people who still enjoy writing with a great pen on quality paper!


Post-Delivery Feedback

Jun 13, 2024

Have you ever looked thru a Levenger catalog? They have the most wonderful things for pen and paper enthusiasts! I love their pens and seven. I often get refills from them because of their quality! They also have excellent paper products! Check them out!

Grammy27

Site Experience Feedback

May 27, 2024

It was easy to go through the site and to order. My biggest problem was deciding. I have a Truewriter from years ago that still works great.


Post-Delivery Feedback

Jun 13, 2024

Was hoping to get a tortoise shell type fountain pen. Have purchased from Levenger previously and was very pleased, so went back to them. They had exactly what I was looking for at a very affordable price.

Lou

Site Experience Feedback

May 26, 2024

I have wanted this item for some time. When I Checked I decided to purchase it.


Post-Delivery Feedback

Jun 12, 2024

I am so impressed with the table lamp and the amount of light; it makes reading a pleasure. I have a couple of family members who would benefit from having the floor lamp in their homes.

Bubbles

Post-Delivery Feedback

Jun 12, 2024

Have been buying from Levenger for many years. Always very satisfied.

Jeff

Site Experience Feedback

May 27, 2024

Always great products and experience.


Post-Delivery Feedback

Jun 12, 2024

Found needed high quality products at a great price. Purchase was easy and order arrived on-time and in great shape. First rate products and customer service make Levenger a wonderful option for purchases of high quality products.

Laborlawyer

Site Experience Feedback

May 28, 2024

Website was so-so. Not a big fan of online ordering but as sites go, it was ok.


Post-Delivery Feedback

Jun 12, 2024

Debbie was the person on the phone. She’s excellent.

Angie

Site Experience Feedback

Apr 30, 2024

Website is fine. Time to deliver is way too long.


Post-Delivery Feedback

Jun 12, 2024

When order was placed it was not revealed that it would take so long to arrive. This was the frustrating aspect of this experience. I am happy with the product but not sure I would wait so long if I wanted to purchase again.

JLH

Post-Delivery Feedback

Jun 11, 2024

I really love the items I ordered but the special monogram I ordered for the wallet does not show up well. It's hard to see.

Online Shopper

Post-Delivery Feedback

Jun 11, 2024

Levenger use to have a black eye glass case. Wish they would restock it.