Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 881 - 900 of 7,814
Online Shopper
Post-Delivery Feedback
Jul 27, 2024
Your products are great design and excellent quality. I have been buying your products for some years for myself and for gifts. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Kim
Post-Delivery Feedback
Jun 26, 2024
I purchased the mini jewelry organizer because I travel frequently for work and wanted a compact item that could fit in carry-on. The organizer is exactly what I wanted. The straps for rings and earring are secured by snaps, so you know the items will stay in place. My necklaces did not tangle during travel and the center pouch is ideal for pins and hair accessories. I am very happy with this purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Melia
Site Experience Feedback
May 24, 2024
Website was very easy to use. Check out was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Jun 23, 2024
Ordered a Circa notebook to organize appointments, purchases and plans. It is expandable, and can be set up as needed, and easily rearranged.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Writer
Site Experience Feedback
May 27, 2024
Great selection. I did not get to choose a shipping option. I understand over $500 gets shipped free but I should have an option to be able to pay for earlier shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Writer
Post-Delivery Feedback
Jun 22, 2024
The shopping experience is amazing. There are numerous wonderful products. I like the fact that items can be color coordinated, I love the bundles but I only use it as a reference to choose my own products, I didn’t like that all color options were not available and that the colors in the photos were not available. If the color options are discontinued they should be removed from the photos or make them available again. Several orders I did not receive the complete order. One item had not been sent for about a month and I still don’t have it. Have I complained about it? No because the products I did receive are so awesome I am content with almost everything I purchased, What I did not like was the dot grid pages with the tear away is so light it is very hard to see where as the dot grids in the planner sections are very easy to see. Levenger should fix that.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Mahie
Site Experience Feedback
May 24, 2024
I love the Levenger products. I especially like when they have purple options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mahie
Post-Delivery Feedback
Jun 19, 2024
I like all the products received except one (I purchased one for me and one for a colleague). The one exception was the design of the phone cross-body item. There is little room to fit anything inside. The fit for the phone is fine and works well. However, it is difficult to put in credit cards and take them out. Only good for the phone. Shucks.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Mike
Site Experience Feedback
May 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Post-Delivery Feedback
Jun 17, 2024
This was my second time purchasing from Levenger and I'm extremely satisfied with their circa products. I've been using disc bound notebooks for the last 6 years and have generally found something about each brand that I wasn't satisfied with, ultimately driving me to frankenstein the various products to build the notebook that I wanted. Levenger, while a little more pricey (worth every penny to me), has consistently exceeded my expectations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
kdaleid
Site Experience Feedback
May 27, 2024
My only problem with the website today is that I found way too many things that I want!! I love shopping here and my husband is always asking for gifts from here and your sales are great.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
kdaleid
Post-Delivery Feedback
Jun 17, 2024
The catalog is always fun to browse through and there's always so many beautiful choices. Good experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Genia G.
Site Experience Feedback
May 28, 2024
It was difficult to find the covers for some reason. There is no specific category that is easily recognizable with regard to selecting covers for purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lack of product numbers for rollerball refills
Site Experience Feedback
May 29, 2024
Only ok because (a) wish the pen/rollerball refills had id #'s that matched my Levenger pens OR since you know the 1/2 dozen pens I've bought from Levenger, your web site could suggest refill options for pens I've purchased. (b) concerned with review comments on awful order fulfillment time --- while I've not experienced that, it concerns me if I experience it with this order.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lack of product numbers for rollerball refills
Post-Delivery Feedback
Jun 15, 2024
I enjoy seeing the products for sale, they all look high quality and most are. My most frustrating purchases from Levenger are rollerball or pen refills --- they give you no advice or description about your choices and 1 out of 3 of the refills (in my experience) are dry! I've started hunting from a different company to supply the refills.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Sandy
Site Experience Feedback
May 22, 2024
Navigating through the website was easy and quite informative. I never knew that there were so many products designed to enhance reading, outside of the book itself, that is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Buck
Site Experience Feedback
May 26, 2024
I love Levenger! I have been a customer and many in my family for many years! I get pleasure just looking thru the catalog. I have purchased more than 5 good pens and assorted papers and leathergoods. Thank you for supporting people who still enjoy writing with a great pen on quality paper!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buck
Post-Delivery Feedback
Jun 13, 2024
Have you ever looked thru a Levenger catalog? They have the most wonderful things for pen and paper enthusiasts! I love their pens and seven. I often get refills from them because of their quality! They also have excellent paper products! Check them out!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Grammy27
Site Experience Feedback
May 27, 2024
It was easy to go through the site and to order. My biggest problem was deciding. I have a Truewriter from years ago that still works great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grammy27
Post-Delivery Feedback
Jun 13, 2024
Was hoping to get a tortoise shell type fountain pen. Have purchased from Levenger previously and was very pleased, so went back to them. They had exactly what I was looking for at a very affordable price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lou
Site Experience Feedback
May 26, 2024
I have wanted this item for some time. When I Checked I decided to purchase it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lou
Post-Delivery Feedback
Jun 12, 2024
I am so impressed with the table lamp and the amount of light; it makes reading a pleasure. I have a couple of family members who would benefit from having the floor lamp in their homes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bubbles
Post-Delivery Feedback
Jun 12, 2024
Have been buying from Levenger for many years. Always very satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
May 27, 2024
Always great products and experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Post-Delivery Feedback
Jun 12, 2024
Found needed high quality products at a great price. Purchase was easy and order arrived on-time and in great shape. First rate products and customer service make Levenger a wonderful option for purchases of high quality products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Laborlawyer
Site Experience Feedback
May 28, 2024
Website was so-so. Not a big fan of online ordering but as sites go, it was ok.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Laborlawyer
Post-Delivery Feedback
Jun 12, 2024
Debbie was the person on the phone. She’s excellent.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Angie
Site Experience Feedback
Apr 30, 2024
Website is fine. Time to deliver is way too long.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Angie
Post-Delivery Feedback
Jun 12, 2024
When order was placed it was not revealed that it would take so long to arrive. This was the frustrating aspect of this experience. I am happy with the product but not sure I would wait so long if I wanted to purchase again.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 3
- Customer Support: 10
- Full ratings for this review »
JLH
Post-Delivery Feedback
Jun 11, 2024
I really love the items I ordered but the special monogram I ordered for the wallet does not show up well. It's hard to see.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 11, 2024
Levenger use to have a black eye glass case. Wish they would restock it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »