Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 861 - 880 of 7,814
Online Shopper
Site Experience Feedback
Aug 10, 2024
It’s irritating that since we are already customers we don’t get any additional benefits or discounts. Makes me desirous of finding other sources for my writing and stationary needs.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Ginger
Site Experience Feedback
Aug 10, 2024
I dislike the system. I find it difficult to maneuver. I would rather be able just to call and order over the phone. I distrust anything that is totally available by Internet.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
LAJ
Site Experience Feedback
Aug 10, 2024
Pro: the merchandise in general is beautiful Con: I had 3 codes to use for 25% off and not a single one worked. I ended up using points earned from prior purchases. Not happy about that. Not at all.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gator
Site Experience Feedback
Aug 10, 2024
Bit slow to load
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Newt
Site Experience Feedback
Aug 10, 2024
Good. I used a two year old gift cert; expected a hassle.No hassle over age of cert.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amelia Doc
Site Experience Feedback
Aug 10, 2024
saw the product in mailing -- caused me to go to site. Not easy to find the product on the web
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Site Experience Feedback
Aug 10, 2024
I love the products! I will keep an eye out for fountain pens in the future if/when the price comes down a bit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kris
Site Experience Feedback
Aug 10, 2024
Discount codes and calculations for payment were challenging to navigate. Had to start order over.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann
Site Experience Feedback
Aug 10, 2024
I would not have made this purchase if the item hadn’t shipped for free. I like the rewards program and that you can use rewards and coupons at the same time; otherwise, it’s the same price as everyone else who isn’t in the program gets with discount coupon. Shipping rates are often prohibitively high.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Ann
Site Experience Feedback
Aug 10, 2024
The fact that the item shipped free made a big difference in deciding to buy. Levengers shipping costs have been exhorbitant at times. Also, that I could use the % off coupon AND my rewards $$. Oh, and I like the rewards program!
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
David Matt
Site Experience Feedback
Aug 10, 2024
It was very easy to find what I wanted with additional items that will make my case more efficient to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Little Bear
Site Experience Feedback
Aug 10, 2024
I found items in the catalog that would make wonderful gifts. The code made it possible for me to purchase them. One item in particular I have been wishiing for for years from another seller. By making it with veneer instead of solid mahogany, I can afford it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Pama64
Site Experience Feedback
Aug 10, 2024
Overall, everything went smoothly, however, there used to be better selections of bags, and writing utensils. I was especially looking for highlighters, there used to be a great selection of pencil highlighters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kennedy
Site Experience Feedback
Aug 09, 2024
good-excellent ... I've switched from Filofax, but you need to add an item to make my Circa notebook a duplicate: a ruler, with "Today" semi-rigid slip-in tabs ... go see the Filofax site: these are very useful and would add high-margin SKUs to each size of the Circa line ... kennedy@colbrook.com 1.707.942.4889
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Celts
Site Experience Feedback
Aug 09, 2024
Website is user-friendly but slow. I would like to see the shipping charges prior to payment. Shipping charges are tooooooooo expensive.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 09, 2024
Professional and accurate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dixie
Site Experience Feedback
Aug 09, 2024
Customer service has become a fond memory with Levenger and their prices are not comparable. I am locked into the Circa brand and have their pens, so I come back for sales.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Beowawe
Site Experience Feedback
Aug 09, 2024
easy. smooth. effortless
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginger
Site Experience Feedback
Aug 09, 2024
I use my Levenger religiously for my day to day. I'm beginning to use it to carve out special projects which is what prompted by purchase today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JCDCGirl
Site Experience Feedback
Aug 09, 2024
Easy navigation but limited products in Compact Size relative to what was available pre-COVID.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »