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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 821 - 840 of 7,814

Alicia

Site Experience Feedback

Aug 14, 2024

The pens are nice but overpriced.

Online Shopper

Site Experience Feedback

Aug 13, 2024

The website was easy to order from.

Donny

Site Experience Feedback

Aug 13, 2024

High-quality merchandise

Online Shopper

Site Experience Feedback

Aug 13, 2024

I had purchased many other discbound notebooks for my family and I have never seen this website.

Penny

Site Experience Feedback

Aug 13, 2024

Took me awhile to find the item I wanted but finally found it.This time I have written down the item identity for next year.

Maureen

Site Experience Feedback

Aug 13, 2024

I have been ordering from Levenger forever - as evidence by the many addresses in my account - which I had to "sign up for" but which was then populated with addresses and payment method. I tried to reset my password repeatedly - but it did not work - so I signed up for a new account - and it was all there - however my purchase history is wiped out and it states I have never ordered... Weird.

TJP

Site Experience Feedback

Aug 13, 2024

I used to be able to combine office and work orders into one shipment, but pay with 2 separate cards. I called customer service to do the same today and was told that your new system will not allow for that which will limit my willingness to shop with you in the future as I'm not willing to pay $9 for shipping a $15 item. Boo!! :(

Picky

Site Experience Feedback

Aug 13, 2024

Very expensive, even with sales and discount. Generally high quality.

SM

Site Experience Feedback

Aug 13, 2024

Very easy to go back and forth to decide what I wanted

SM

Site Experience Feedback

Aug 13, 2024

Very good. It was easy to go back and forth before I decided on my final items.

Angie

Site Experience Feedback

Aug 13, 2024

Easy to use. Was able to find exactly what I need to round out my Circa disc “supply”

KT

Site Experience Feedback

Aug 13, 2024

Wish refill were cheaper.

David

Site Experience Feedback

Aug 13, 2024

Great experience

Steve

Site Experience Feedback

Aug 13, 2024

I did not like that there was a timer to get the discount that you offered me - it made me rush my selection. I made my selections in time and then still did not get the 30% discount that you offered me - so that did not work out at all - so I used the campus discount that was also offered and that worked for two of the items.

Online Shopper

Site Experience Feedback

Aug 13, 2024

Quality products but shipping costs prohibit me from shipping as often as I would like

JLW

Site Experience Feedback

Aug 13, 2024

No issues

Molly

Site Experience Feedback

Aug 12, 2024

I received a catalog today and saw something I wanted on the cover. I was able to find it on the website and easily order it.

Jackie

Site Experience Feedback

Aug 12, 2024

Great experience, as always! Thank you!!

Kathleen L

Site Experience Feedback

Aug 12, 2024

Web site is great. I’d appreciate a discount as a frequent buyer or coupons.

Online Shopper

Site Experience Feedback

Aug 12, 2024

Website is alright, but I prefer in-person shopping. Levenger products were available in Canada at one time, and I purchased a lot of stationary and other delightful things in Ottawa in those days. I would likely buy a lot more if there were a store in Toronto.