Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 821 - 840 of 7,814
Alicia
Site Experience Feedback
Aug 14, 2024
The pens are nice but overpriced.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 13, 2024
The website was easy to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Donny
Site Experience Feedback
Aug 13, 2024
High-quality merchandise
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 13, 2024
I had purchased many other discbound notebooks for my family and I have never seen this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Penny
Site Experience Feedback
Aug 13, 2024
Took me awhile to find the item I wanted but finally found it.This time I have written down the item identity for next year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maureen
Site Experience Feedback
Aug 13, 2024
I have been ordering from Levenger forever - as evidence by the many addresses in my account - which I had to "sign up for" but which was then populated with addresses and payment method. I tried to reset my password repeatedly - but it did not work - so I signed up for a new account - and it was all there - however my purchase history is wiped out and it states I have never ordered... Weird.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJP
Site Experience Feedback
Aug 13, 2024
I used to be able to combine office and work orders into one shipment, but pay with 2 separate cards. I called customer service to do the same today and was told that your new system will not allow for that which will limit my willingness to shop with you in the future as I'm not willing to pay $9 for shipping a $15 item. Boo!! :(
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Picky
Site Experience Feedback
Aug 13, 2024
Very expensive, even with sales and discount. Generally high quality.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
SM
Site Experience Feedback
Aug 13, 2024
Very easy to go back and forth to decide what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SM
Site Experience Feedback
Aug 13, 2024
Very good. It was easy to go back and forth before I decided on my final items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angie
Site Experience Feedback
Aug 13, 2024
Easy to use. Was able to find exactly what I need to round out my Circa disc “supply”
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KT
Site Experience Feedback
Aug 13, 2024
Wish refill were cheaper.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
David
Site Experience Feedback
Aug 13, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Aug 13, 2024
I did not like that there was a timer to get the discount that you offered me - it made me rush my selection. I made my selections in time and then still did not get the 30% discount that you offered me - so that did not work out at all - so I used the campus discount that was also offered and that worked for two of the items.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 13, 2024
Quality products but shipping costs prohibit me from shipping as often as I would like
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JLW
Site Experience Feedback
Aug 13, 2024
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Molly
Site Experience Feedback
Aug 12, 2024
I received a catalog today and saw something I wanted on the cover. I was able to find it on the website and easily order it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Aug 12, 2024
Great experience, as always! Thank you!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathleen L
Site Experience Feedback
Aug 12, 2024
Web site is great. I’d appreciate a discount as a frequent buyer or coupons.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 12, 2024
Website is alright, but I prefer in-person shopping. Levenger products were available in Canada at one time, and I purchased a lot of stationary and other delightful things in Ottawa in those days. I would likely buy a lot more if there were a store in Toronto.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »