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Levenger Reviews - 7,814 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 781 - 800 of 7,814

Online Shopper

Site Experience Feedback

Aug 17, 2024

Good

Rocky63

Site Experience Feedback

Aug 17, 2024

I've been trying to decide and levenger kept sending different specials. I love the items but the expense for a luxury item seemed questionable. But I love levenger products.

Online Shopper

Site Experience Feedback

Aug 17, 2024

looking for refills for 25/26 wasn't sure of the size

Therapist

Site Experience Feedback

Aug 17, 2024

Quick & easy

Mar

Site Experience Feedback

Aug 17, 2024

I love Levenger products, they’re amazing. Beautiful quality.

Flynn

Site Experience Feedback

Aug 16, 2024

Bought item without top before. One with lid is a gift. Glad you had pastels. Ordered pink and today periwinkle

George

Site Experience Feedback

Aug 16, 2024

As always, it is easy to navigate, easy to understand and with all of the ordering i have done on line with Levenger, there has never been a problem.

Rose

Site Experience Feedback

Aug 16, 2024

Good experience.

JoAnne

Site Experience Feedback

Aug 16, 2024

I’ve been eyeing a product for a long time and always checking your website for sale. I am so delighted when I received an email notifying me the price went down. Needless to say, I bought it (1) because it went on sale and (2) shipping was free. Checking was a breeze!

Online Shopper

Site Experience Feedback

Aug 16, 2024

Great

Corzi

Site Experience Feedback

Aug 16, 2024

Levenger has been a favorite since you started... I love you guys...

HappyToBeMe

Site Experience Feedback

Aug 16, 2024

I got just what I wanted...

mac

Site Experience Feedback

Aug 16, 2024

I wanted 2 of the same item. One for a gift and one for me. Could not figure out how to make transaction so just ordered 2. I don't need or nor want magazines.

Mia

Site Experience Feedback

Aug 16, 2024

I absolutely love the many products available, however, the checkout process is a total nightmare. I have to purchase as a guest because when I log in, my credit card is not accepted, also all my mail goes to a PO Box, but this website won't allow me to enter that information so I will have to argue with the folks at the post office for getting something delivered that does not have my PO Box on the package. If the checkout was smooth, like other companies, I would rate my experience a 10 out of 10 and right now I'm at about a 5 out of 10. I entered my cc information 3 times, none was accepted, I continue to complete my purchase as a guest and I had zero issues. This is backwards..

John

Site Experience Feedback

Aug 16, 2024

I had initial difficulty finding the ballpoint vs. fountain pen due to navigational difficulties with the website. However, I was able to find the right product eventually. It did take longer than I would have liked

EP

Site Experience Feedback

Aug 16, 2024

Looking for my first pad folio as I transition from my education to my professional career. There were many options and honestly I had a hard time choosing, but am extremely satisfied with my purchase. Looking forward to receiving my new pad folio and notebooks!

Nicki

Site Experience Feedback

Aug 16, 2024

Was overall a great experience. I love the quality of their products.

Online Shopper

Site Experience Feedback

Aug 15, 2024

Good array of products.

Vern

Site Experience Feedback

Aug 15, 2024

Easy. Fast.

Tink

Site Experience Feedback

Aug 15, 2024

Experience was good and a great sale.