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Levenger Reviews - 7,811 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 761 - 780 of 7,811

Jo

Site Experience Feedback

Aug 20, 2024

Navigating the website was terrible. Difficult to find specifically what I was looking for, since I'd ordered previously. For instance, at 1 point I found a 1 yr calendar for 2025, then I couldn't get back to it again. I've never had such trouble before. No decent description of Midsize. What's that supposed to mean?

mcpants

Site Experience Feedback

Aug 20, 2024

I did not like how the upper menu would constantly drop down and conceal the screen as it took up too much real estate and made it hard to do my search, find products etc.

Cathleen

Post-Delivery Feedback

Aug 20, 2024

Product, travelers desk, was inferior. The lining was glued on and fell off when the box was opened. Hardware was unattractive.

Online Shopper

Site Experience Feedback

Aug 19, 2024

Your navigation was the worse I have expirenced in recent years. 5 attempts to order, and still no confidence that the order went it. Shopping and comparing was atrocious, redirects were rampant, and page refresh was horrid.

Online Shopper

Site Experience Feedback

Aug 19, 2024

One problem occurred today. Items kept appearing in my cart that I had not put into it. I had to keep deleting items.

ret BG USARMY

Site Experience Feedback

Aug 19, 2024

Loved it

Online Shopper

Site Experience Feedback

Aug 19, 2024

Viewed from my phone and kept getting page not loading. Only issue

PJ

Site Experience Feedback

Aug 19, 2024

Easy to find products.. Great presentation of details of products. Easy to order.

MsB

Site Experience Feedback

Aug 19, 2024

Website east to navigate and find products. However, I did receive a coupon for 30% off but was not allowed to use it. That was a bit disappointing but overall I am always completely satisfied with all of Levenger products that I’ve purchased.

Pat

Site Experience Feedback

Aug 18, 2024

Was trying to find wildflower weekly planner pad on front of catalog and on cubicle ad but not available on site.

GIJoe

Site Experience Feedback

Aug 18, 2024

Excellent selections. Quality from Levenger is ALWAYS top notch!

Ann

Site Experience Feedback

Aug 18, 2024

I was disappointed to find that you are no longer offering the vertical Monday start calendar that begins with any month.

Dianne

Site Experience Feedback

Aug 18, 2024

Rely on Levenger for a handful of familiar products

Georgia

Site Experience Feedback

Aug 18, 2024

My biggest complaint is your customer service and the shipping cost. Today shopping experience is fine but when I receive the products and have a problem Your cust service is absolutely horrible.

Logan

Site Experience Feedback

Aug 18, 2024

Good experience, easy checkout and purchase.

D.D. 52

Site Experience Feedback

Aug 17, 2024

Website repeatedly gives error message and I have to start over. It is very frustrating this is just while I am trying to look at products and read info about products. Website has many very nice things but ordering is difficult because of the error messages.

happy shopper

Site Experience Feedback

Aug 17, 2024

Happy to see a free shipping promotion and purchased a couple of items I've been looking at for a while - one of which is the amazing margin calendar.

Online Shopper

Site Experience Feedback

Aug 17, 2024

Good

Rocky63

Site Experience Feedback

Aug 17, 2024

I've been trying to decide and levenger kept sending different specials. I love the items but the expense for a luxury item seemed questionable. But I love levenger products.

Online Shopper

Site Experience Feedback

Aug 17, 2024

looking for refills for 25/26 wasn't sure of the size