Home > Office Supplies > Levenger

Levenger Reviews - 7,935 Review - 9.3/10

Nov 26, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 81 - 100 of 7,935

Online Shopper

Site Experience Feedback

Nov 08, 2024

Products look lovely, website easy to use, I forgot to add the TRADITION promo code!

Scott

Site Experience Feedback

Nov 08, 2024

Got a text about sale of pens

Kitty

Site Experience Feedback

Nov 07, 2024

Too easy to forget discount code at checkout. Needs to be more obvious.

Longtimer

Site Experience Feedback

Nov 07, 2024

I like the new Midway line, but it can be presented better on your site. Specifically, there should be some way to see all Midway covers/notebooks, accessories and refills in one place. Also -- would like to see you ramping up the Midway offerings to match those of other sizes.

Shadowfeather

Site Experience Feedback

Nov 07, 2024

Nothing bad. Was quick and easy.

Deb

Site Experience Feedback

Oct 23, 2024

Levenger is a great company. I have been a customer since they were in Delray Florida. Great products and great service.


Post-Delivery Feedback

Nov 07, 2024

I bought a rollerball pen from Levengers.I am happy with my purchase. Great pen, great service, ànd fast delivery. I would definitely recommend Levengers.

Ron

Site Experience Feedback

Nov 07, 2024

I could not use the Winter24 coupon which almost made me skip the order

Emmay

Site Experience Feedback

Nov 07, 2024

I love the look of the 5-year journal. Shopping online with Levenger is very easy, and I am sure that the journal will be exactly what I want!

Lilbird

Site Experience Feedback

Nov 07, 2024

Website clear and easy to navigate

Online Shopper

Site Experience Feedback

Nov 06, 2024

Captcha checks failed multiple times. Had to log back in 4x. Never received password reset email either

Nikki

Site Experience Feedback

Nov 06, 2024

Website easy to use and checkout was quick.

Jeff

Site Experience Feedback

Nov 06, 2024

I have never been disappointed with a purchase from Levenger, they are in a league of their own.

MDHAK

Site Experience Feedback

Oct 14, 2024

The website is "jumpy" and difficult to use, almost to sensitive when using my MacBook Pro with Safari. Hard to go back and adjust items, once checkout has been started. Seems as if it was designed by a programmer, but no actual user input was taken concerning how it works for an END USER. Shipping CHARGES are outrageous, USPS charges are not as high as you charged me and that needs to be an option for FOLKS living in ALASKA. I enjoy your products over the years, but in my mind you have become much less customer friendly.

DebO

Site Experience Feedback

Nov 04, 2024

Great

Online Shopper

Site Experience Feedback

Nov 03, 2024

I wanted to purchase a nice fountain pen that wasn’t expensive—I’ve ordered from levenger a very long time ago-I knew the site showcased many wonderful items and revisiting found the pen I most wanted to purchase. I am starting a pen collection and needed something within budget.( and one that was gorgeous!) It took a day of deliberation but in the end I just hit go. Thank you

Online Shopper

Site Experience Feedback

Oct 20, 2024

If I could have found a phone number, I would have called. I like the personal assistance I get on the phone to order what I need..

Lliusisa

Site Experience Feedback

Oct 23, 2024

Good discount

CC

Site Experience Feedback

Oct 16, 2024

Website kept returning to a junior size calendar instead of full size. Why does a Sunday start calendar cost more than a Monday start? Paper is very thin but I already have a leather binder so I stick with your product.

Kristi

Site Experience Feedback

Nov 01, 2024

Helpful in renewing rewards points that expired.

Lisa

Site Experience Feedback

Nov 01, 2024

Customer Service is ALWAYS available to answer product questions; give good counsel on type of planner to use based on my needs; and let me know if any discounts rates currently are available. MOST HELPFUL each and every time!!