Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 81 - 100 of 7,935
Online Shopper
Site Experience Feedback
Nov 08, 2024
Products look lovely, website easy to use, I forgot to add the TRADITION promo code!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scott
Site Experience Feedback
Nov 08, 2024
Got a text about sale of pens
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kitty
Site Experience Feedback
Nov 07, 2024
Too easy to forget discount code at checkout. Needs to be more obvious.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Longtimer
Site Experience Feedback
Nov 07, 2024
I like the new Midway line, but it can be presented better on your site. Specifically, there should be some way to see all Midway covers/notebooks, accessories and refills in one place. Also -- would like to see you ramping up the Midway offerings to match those of other sizes.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Shadowfeather
Site Experience Feedback
Nov 07, 2024
Nothing bad. Was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Oct 23, 2024
Levenger is a great company. I have been a customer since they were in Delray Florida. Great products and great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Post-Delivery Feedback
Nov 07, 2024
I bought a rollerball pen from Levengers.I am happy with my purchase. Great pen, great service, ànd fast delivery. I would definitely recommend Levengers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 07, 2024
I could not use the Winter24 coupon which almost made me skip the order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Emmay
Site Experience Feedback
Nov 07, 2024
I love the look of the 5-year journal. Shopping online with Levenger is very easy, and I am sure that the journal will be exactly what I want!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lilbird
Site Experience Feedback
Nov 07, 2024
Website clear and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 06, 2024
Captcha checks failed multiple times. Had to log back in 4x. Never received password reset email either
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nikki
Site Experience Feedback
Nov 06, 2024
Website easy to use and checkout was quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
Nov 06, 2024
I have never been disappointed with a purchase from Levenger, they are in a league of their own.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MDHAK
Site Experience Feedback
Oct 14, 2024
The website is "jumpy" and difficult to use, almost to sensitive when using my MacBook Pro with Safari. Hard to go back and adjust items, once checkout has been started. Seems as if it was designed by a programmer, but no actual user input was taken concerning how it works for an END USER. Shipping CHARGES are outrageous, USPS charges are not as high as you charged me and that needs to be an option for FOLKS living in ALASKA. I enjoy your products over the years, but in my mind you have become much less customer friendly.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
- Full ratings for this review »
DebO
Site Experience Feedback
Nov 04, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 03, 2024
I wanted to purchase a nice fountain pen that wasn’t expensive—I’ve ordered from levenger a very long time ago-I knew the site showcased many wonderful items and revisiting found the pen I most wanted to purchase. I am starting a pen collection and needed something within budget.( and one that was gorgeous!) It took a day of deliberation but in the end I just hit go. Thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 20, 2024
If I could have found a phone number, I would have called. I like the personal assistance I get on the phone to order what I need..
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lliusisa
Site Experience Feedback
Oct 23, 2024
Good discount
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
CC
Site Experience Feedback
Oct 16, 2024
Website kept returning to a junior size calendar instead of full size. Why does a Sunday start calendar cost more than a Monday start? Paper is very thin but I already have a leather binder so I stick with your product.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Kristi
Site Experience Feedback
Nov 01, 2024
Helpful in renewing rewards points that expired.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lisa
Site Experience Feedback
Nov 01, 2024
Customer Service is ALWAYS available to answer product questions; give good counsel on type of planner to use based on my needs; and let me know if any discounts rates currently are available. MOST HELPFUL each and every time!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »