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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 121 - 140 of 7,935

Online Shopper

Site Experience Feedback

Oct 25, 2024

I saw a discount code yesterday on the home page that had disappeared today--ordered anyway.

Online Shopper

Site Experience Feedback

Oct 25, 2024

Wish it were possible to continue shopping from the cart without having to back out completely.

Diamond Dave

Site Experience Feedback

Oct 25, 2024

quality products at a fair price

Online Shopper

Site Experience Feedback

Oct 24, 2024

I had a very difficult time finding the small little notebooks to refill one of the products I use daily.

Doc

Site Experience Feedback

Oct 24, 2024

Very happy

Tuti Vega

Site Experience Feedback

Oct 24, 2024

Perfect

Jilly

Site Experience Feedback

Oct 24, 2024

Levenger items are high quality, lasting and satisfying!

Nono

Site Experience Feedback

Oct 24, 2024

Good

Bufffan

Site Experience Feedback

Oct 23, 2024

I would like to be able to have our company LOGO on your products, would add to the gifts

Tommy Boy

Site Experience Feedback

Oct 23, 2024

Excellent

Rene'

Site Experience Feedback

Oct 23, 2024

Excellent service and wonderful pens!!

Phil

Site Experience Feedback

Oct 13, 2024

Your website is very good! Can just look at ballpoint pens or rollerball pens.

Monalisa

Site Experience Feedback

Oct 23, 2024

Easy to navigate. Some of the names seemed almost facetious.

fronk

Site Experience Feedback

Oct 22, 2024

Quality is worth it

Karhal

Site Experience Feedback

Oct 22, 2024

Still favor pen and paper to electronic calendar. I enjoy writing on nice paper and love the organization Levenger has provided me for many years.

Beckie

Site Experience Feedback

Oct 22, 2024

I love shopping your website. It is easy to navigate and everything is clearly marked.

Dawn K

Site Experience Feedback

Oct 21, 2024

We now have three generations using Levenger products. I made my first purchase some 35 years ago and have continued to use the Levenger products throughout my career. Now My daughter is using them and I have introduced my Grandson who is a Freshman in college. The tradition of fine writing continues.

Online Shopper

Site Experience Feedback

Oct 21, 2024

Delighted

pepiyv

Site Experience Feedback

Oct 21, 2024

xx

CA girl

Site Experience Feedback

Oct 07, 2024

I used search to find the product - page went back and forth a few times before landing and staying on the item.


Post-Delivery Feedback

Oct 21, 2024

The article ordered was exactly what I was looking for- and in the color I wanted.