Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 61 - 80 of 7,935
RebeccaMc
Site Experience Feedback
Nov 12, 2024
I'm a longtime Levenger customer and wanted a special gift for a good friend; I decided to check the website and I found a special gift, the Five Year Journal Anthology and a beautiful pen, and I think she'll be very happy with it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DF
Site Experience Feedback
Nov 12, 2024
Pages with discontinued / sale items crashed - merchandise unable to be found . Irritating .priducts of high quality but more expensive across the board than I expected
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Julia
Site Experience Feedback
Nov 12, 2024
Love your products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Muffin
Site Experience Feedback
Nov 12, 2024
Online shopping is a pleasure when you are familiar with the companies products. However, it would be even better if free shipping was included with large orders.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Breezy
Site Experience Feedback
Nov 12, 2024
just a reorder
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ted
Site Experience Feedback
Nov 11, 2024
This is a great website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Happily Dutch
Site Experience Feedback
Nov 11, 2024
Just my slow internet connection frustration unrelated to your website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Trish
Site Experience Feedback
Oct 25, 2024
Beautiful pens
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
blondie
Site Experience Feedback
Nov 10, 2024
Have been receiving catalogs and shopping with Levenger for many years and have found their products to be high quality of the kind that lasts for years. Levenger introduced me to the disk notebook, and I loved the concept and adopted it for thoughts and studies I intend to keep and pass on to family members. However, considering the cost of the product itself, I feel that shipping should be free once a specific product cost is reached. After purchasing an $80 notebook cover, I was appalled at the shipping charge which brought the total expense just pennies under $100. I realize you are in business to make money; conversely, I keep an eye on our budget because we are retired and now depending on what we hope was careful planning to carry us through our senior years. And one final thought . . . the offer of a discount on my 4 favorite magazines is close to insulting---customers of Levenger seem the least likely folks to buy magazines, let alone read them. A discount on your shipping charge would be much more welcome. Thank you for reading to the bottom of my comments.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Persephone
Site Experience Feedback
Nov 10, 2024
Rural address, have postal box, had to give physical address of house, not enough options for us in Alaska with non-standard delivery issues. Otherwise great — your website lovely and your merchandise has been fabulous from day one.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark L.
Site Experience Feedback
Nov 10, 2024
I ordered a cheery wood pen case and am anxiously awaiting this beautiful case for my pen collection.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
EDL
Site Experience Feedback
Nov 10, 2024
Website is good—-discounts are confusing somewhat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
VERY expensive compared to similar sites. Expensive shipping. Static product sets, nothing new here in years. Limited product sizes. I use .3mm pencils, you don't carry them. Broken and jumpy website - very irritating.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- Full ratings for this review »
Joe
Site Experience Feedback
Nov 10, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 09, 2024
searching for refills
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Linda
Site Experience Feedback
Nov 09, 2024
The products are beautiful and your advertising is not intrusive
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
marthared
Site Experience Feedback
Nov 09, 2024
Love your supply of Retro 51 pens! Will buy again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Philly
Site Experience Feedback
Nov 09, 2024
You have good specific products that I have been using for years. Your selection of pens and refills have gone downhill I don't like the ADD ONS when purchasing
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Johnny
Site Experience Feedback
Nov 08, 2024
Easy to use.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »