Home > Office Supplies > Levenger

Levenger Reviews - 7,935 Review - 9.3/10

Nov 26, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 61 - 80 of 7,935

RebeccaMc

Site Experience Feedback

Nov 12, 2024

I'm a longtime Levenger customer and wanted a special gift for a good friend; I decided to check the website and I found a special gift, the Five Year Journal Anthology and a beautiful pen, and I think she'll be very happy with it.

DF

Site Experience Feedback

Nov 12, 2024

Pages with discontinued / sale items crashed - merchandise unable to be found . Irritating .priducts of high quality but more expensive across the board than I expected

Julia

Site Experience Feedback

Nov 12, 2024

Love your products!

Muffin

Site Experience Feedback

Nov 12, 2024

Online shopping is a pleasure when you are familiar with the companies products. However, it would be even better if free shipping was included with large orders.

Breezy

Site Experience Feedback

Nov 12, 2024

just a reorder

Ted

Site Experience Feedback

Nov 11, 2024

This is a great website

Happily Dutch

Site Experience Feedback

Nov 11, 2024

Just my slow internet connection frustration unrelated to your website.

Trish

Site Experience Feedback

Oct 25, 2024

Beautiful pens

blondie

Site Experience Feedback

Nov 10, 2024

Have been receiving catalogs and shopping with Levenger for many years and have found their products to be high quality of the kind that lasts for years. Levenger introduced me to the disk notebook, and I loved the concept and adopted it for thoughts and studies I intend to keep and pass on to family members. However, considering the cost of the product itself, I feel that shipping should be free once a specific product cost is reached. After purchasing an $80 notebook cover, I was appalled at the shipping charge which brought the total expense just pennies under $100. I realize you are in business to make money; conversely, I keep an eye on our budget because we are retired and now depending on what we hope was careful planning to carry us through our senior years. And one final thought . . . the offer of a discount on my 4 favorite magazines is close to insulting---customers of Levenger seem the least likely folks to buy magazines, let alone read them. A discount on your shipping charge would be much more welcome. Thank you for reading to the bottom of my comments.

Persephone

Site Experience Feedback

Nov 10, 2024

Rural address, have postal box, had to give physical address of house, not enough options for us in Alaska with non-standard delivery issues. Otherwise great — your website lovely and your merchandise has been fabulous from day one.

Online Shopper

Site Experience Feedback

Nov 10, 2024

Good

Mark L.

Site Experience Feedback

Nov 10, 2024

I ordered a cheery wood pen case and am anxiously awaiting this beautiful case for my pen collection.

EDL

Site Experience Feedback

Nov 10, 2024

Website is good—-discounts are confusing somewhat.

Online Shopper

Site Experience Feedback

Nov 10, 2024

VERY expensive compared to similar sites. Expensive shipping. Static product sets, nothing new here in years. Limited product sizes. I use .3mm pencils, you don't carry them. Broken and jumpy website - very irritating.

Joe

Site Experience Feedback

Nov 10, 2024

All good

Online Shopper

Site Experience Feedback

Nov 09, 2024

searching for refills

Linda

Site Experience Feedback

Nov 09, 2024

The products are beautiful and your advertising is not intrusive

marthared

Site Experience Feedback

Nov 09, 2024

Love your supply of Retro 51 pens! Will buy again.

Philly

Site Experience Feedback

Nov 09, 2024

You have good specific products that I have been using for years. Your selection of pens and refills have gone downhill I don't like the ADD ONS when purchasing

Johnny

Site Experience Feedback

Nov 08, 2024

Easy to use.