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Levenger Reviews - 7,935 Review - 9.3/10

Nov 26, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 41 - 60 of 7,935

Teacher Germany

Site Experience Feedback

Nov 16, 2024

I was disappointed to find that several items that I wanted are no longer available. These items were strictly Levenger products and cannot be purchased else where.

PKLM

Site Experience Feedback

Nov 15, 2024

I saw something in the catalog that thought was beautiful. I used to have a circa and stopped a long time ago. Thought Id give it a try again

Online Shopper

Site Experience Feedback

Nov 15, 2024

I generally have no issues with the website but today I was constantly receiving website errors and the pages would need to reload. I am always happy with the quality

Sandy Lee

Site Experience Feedback

Nov 15, 2024

Fine product and like multiple color choices

Online Shopper

Site Experience Feedback

Nov 15, 2024

Website overall is good, but getting back to filtered items can be difficult after selecting an individual items to view details. I had to reapply the filter a few times.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Quick, accurate, easy to use site.

Liz

Site Experience Feedback

Nov 04, 2024

excellent


Post-Delivery Feedback

Nov 15, 2024

As always, a quality product delivered quickly and well-packaged.

NONE

Site Experience Feedback

Nov 14, 2024

BAD --> while I was checking out there was a notice inviting me to use some of my points for $10 off. But the cart refused to apply it when I tried to use it. The points have no value if I can't use them!!!!

OrganizedTexan

Site Experience Feedback

Nov 14, 2024

The "sign up for our emails" promotion is very lucrative, but I wish it "stored" the discount until you use it.

Steve

Site Experience Feedback

Nov 14, 2024

I love Levenger's quality. The web-site was a bit cumbersome in identifying and accessing specific items I was looking for. But, the site recorded all of my selections, accurately, and the check-out was quick and easy.

leon

Site Experience Feedback

Nov 14, 2024

easy to place order

D

Site Experience Feedback

Nov 14, 2024

Easy to access and input information required for purchase. I had already decided what I wanted to order before I got online.

Obi-Don

Site Experience Feedback

Nov 03, 2024

Great company providing very high quality goods and excellent service.


Post-Delivery Feedback

Nov 14, 2024

My girlfriend wes very impressed with several of my personal items in the Bomber Jacket collection so I purchased her several items as stocking stuffers. We both like the exceptional quality of your products.

JAV

Site Experience Feedback

Nov 14, 2024

basically very good

Lee

Site Experience Feedback

Nov 14, 2024

A fine experience, as usual.

c

Site Experience Feedback

Nov 14, 2024

I would not have looked at the site personally but a friend wanted something. Not very affordable for the average person Nice products though

Loretta

Site Experience Feedback

Nov 14, 2024

Major difficulty logging in today so I could receive credit and use the discount code you provided.

Mimsy

Site Experience Feedback

Nov 13, 2024

I was sent the Levengee holiday gift guide - the book boxes were just what I was looking for and that was confirmed when I saw them on the website. They were easy to order and the promo was easy to apply. Thank you!

Online Shopper

Site Experience Feedback

Nov 13, 2024

Excellent....however....photos of details of the pens could be much better.

JT

Site Experience Feedback

Nov 13, 2024

Quickly found a thoughtful gift