Home > Office Supplies > Levenger

Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 101 - 120 of 7,935

Pamela

Site Experience Feedback

Nov 01, 2024

Website challenging to navigate on computer. Did not give info on “initials” on invoice-so hard to tell if they were on the item. Took 3 phone calls to clear up. Debbie was OUTSTANDING in customer service in original order. Kate and Anaya helped in later calls. Your reps are always helpful.

Leadcollector

Site Experience Feedback

Nov 01, 2024

I used to purchase alot of levenger products in the past. With the digital age, i kind of lost touch. I am trying to get back to the pen to paper era. It adds More meaning to my work.

Charlie

Site Experience Feedback

Oct 31, 2024

Good

MAF

Site Experience Feedback

Oct 31, 2024

was customer long ago before internet, pleased then and now

Mar

Site Experience Feedback

Oct 23, 2024

Transitions were smooth and easy


Post-Delivery Feedback

Oct 31, 2024

Love both pens. Transactions were fluid through to completion.

Online Shopper

Site Experience Feedback

Oct 30, 2024

I like the innovative and functional products Levenger offers.

Starman

Site Experience Feedback

Oct 30, 2024

Difficulty finding what I want. I didn’t appreciate your adding additional items to my cart. I have other brands of fountain pens not mentioned for ink cartridges.

Stone

Site Experience Feedback

Oct 30, 2024

Overall positive shopping experience. I think prices and shipping costs are too high.

Glazer

Site Experience Feedback

Oct 20, 2024

I have enjoyed the Levenger products for myself and as gifts for several years.


Post-Delivery Feedback

Oct 30, 2024

I have been using Levenger Products since late 1980’s and have never been disappointed.

Johnnie

Site Experience Feedback

Oct 30, 2024

Was able to find the item quickly via search bar, log in and check out in under 10 minutes.

wiz

Site Experience Feedback

Oct 29, 2024

overall fine today; had a gift in mind and the circular arrived with the sale so that sealed the deal

Rif

Site Experience Feedback

Oct 29, 2024

It was slow at times to for the pages to download. I hope there will be more products for the midway size of circa notebooks

JustAnne

Post-Delivery Feedback

Oct 29, 2024

Great products and great selection of unique items. The Lap Desk is one of my all time favorite products and is very well made, sturdy and a great product!

Bob W.

Site Experience Feedback

Oct 28, 2024

Clear good photos

MaryLou

Site Experience Feedback

Oct 28, 2024

I really love the products. I wasn't sure where to start, and I spent a lot of time looking around. I wanted to make the best choice. I appreciate the generous new client discount which helped push me over the edge to jump in. I still thought I would get free shipping over 100, but I had to pay about $20 bucks. Not a deal breaker, but I did search for a coupon code and probably wasted too much time. I would have appreciated knowing if it was one or the other or if I could have both. I still wanted to give it a try, so I went for it anyway. I liked the new mid size with the snap. The only thing it doesn't have are the same pockets on the left side. I will need to figure out where to put my business cards. I added some refills, and dividers and some pockets, so we will see how that works out. I"m still not sure how to use it all and was curious if I needed new rings to expand down the road or if I unload used pages. I thought about buying the next size rings, but I couldn't find black. Everything looks lovely, so I am looking froward to trying it out.

Jimmy

Site Experience Feedback

Oct 27, 2024

Easy to use

not good

Site Experience Feedback

Oct 27, 2024

I was prompted to provide an email for a 30% off my first order - it was not discounted upon payment.

Online Shopper

Site Experience Feedback

Oct 26, 2024

Excellent experience

Curtis

Post-Delivery Feedback

Oct 26, 2024

Tris travel tray is exactly what I want.

Nitegirl

Site Experience Feedback

Oct 26, 2024

Wish all things were on sale when it says extra % off, but seems hit and miss. Wish retiring pens were still on sale.