Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 101 - 120 of 7,935
Pamela
Site Experience Feedback
Nov 01, 2024
Website challenging to navigate on computer. Did not give info on “initials” on invoice-so hard to tell if they were on the item. Took 3 phone calls to clear up. Debbie was OUTSTANDING in customer service in original order. Kate and Anaya helped in later calls. Your reps are always helpful.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Leadcollector
Site Experience Feedback
Nov 01, 2024
I used to purchase alot of levenger products in the past. With the digital age, i kind of lost touch. I am trying to get back to the pen to paper era. It adds More meaning to my work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Site Experience Feedback
Oct 31, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MAF
Site Experience Feedback
Oct 31, 2024
was customer long ago before internet, pleased then and now
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Mar
Site Experience Feedback
Oct 23, 2024
Transitions were smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mar
Post-Delivery Feedback
Oct 31, 2024
Love both pens. Transactions were fluid through to completion.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
I like the innovative and functional products Levenger offers.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Starman
Site Experience Feedback
Oct 30, 2024
Difficulty finding what I want. I didn’t appreciate your adding additional items to my cart. I have other brands of fountain pens not mentioned for ink cartridges.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Stone
Site Experience Feedback
Oct 30, 2024
Overall positive shopping experience. I think prices and shipping costs are too high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Glazer
Site Experience Feedback
Oct 20, 2024
I have enjoyed the Levenger products for myself and as gifts for several years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Glazer
Post-Delivery Feedback
Oct 30, 2024
I have been using Levenger Products since late 1980’s and have never been disappointed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Johnnie
Site Experience Feedback
Oct 30, 2024
Was able to find the item quickly via search bar, log in and check out in under 10 minutes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
wiz
Site Experience Feedback
Oct 29, 2024
overall fine today; had a gift in mind and the circular arrived with the sale so that sealed the deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rif
Site Experience Feedback
Oct 29, 2024
It was slow at times to for the pages to download. I hope there will be more products for the midway size of circa notebooks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JustAnne
Post-Delivery Feedback
Oct 29, 2024
Great products and great selection of unique items. The Lap Desk is one of my all time favorite products and is very well made, sturdy and a great product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bob W.
Site Experience Feedback
Oct 28, 2024
Clear good photos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MaryLou
Site Experience Feedback
Oct 28, 2024
I really love the products. I wasn't sure where to start, and I spent a lot of time looking around. I wanted to make the best choice. I appreciate the generous new client discount which helped push me over the edge to jump in. I still thought I would get free shipping over 100, but I had to pay about $20 bucks. Not a deal breaker, but I did search for a coupon code and probably wasted too much time. I would have appreciated knowing if it was one or the other or if I could have both. I still wanted to give it a try, so I went for it anyway. I liked the new mid size with the snap. The only thing it doesn't have are the same pockets on the left side. I will need to figure out where to put my business cards. I added some refills, and dividers and some pockets, so we will see how that works out. I"m still not sure how to use it all and was curious if I needed new rings to expand down the road or if I unload used pages. I thought about buying the next size rings, but I couldn't find black. Everything looks lovely, so I am looking froward to trying it out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmy
Site Experience Feedback
Oct 27, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
not good
Site Experience Feedback
Oct 27, 2024
I was prompted to provide an email for a 30% off my first order - it was not discounted upon payment.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Curtis
Post-Delivery Feedback
Oct 26, 2024
Tris travel tray is exactly what I want.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nitegirl
Site Experience Feedback
Oct 26, 2024
Wish all things were on sale when it says extra % off, but seems hit and miss. Wish retiring pens were still on sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »