Levenger Reviews - 7,811 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 741 - 760 of 7,811
Sam
Post-Delivery Feedback
Aug 23, 2024
I ordered bottled ink from Levenger as I have for many years because the product is top quality and the colour I use and the service is prompt and reliable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Frank
Site Experience Feedback
Aug 22, 2024
When buying pencil lead I noticed you were selling a beatable like I'd been thinking would be useful. I went back today to look at the table again and saw it had been significantly reduced in price. I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Site Experience Feedback
Aug 22, 2024
The website is difficult to navigate. Once a page is selected another page will pop up in its place unexpectedly.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CSM-NH
Site Experience Feedback
Aug 22, 2024
Always happy with my Bomber Jacket purchases and paper products from Levenger. Although I wish there were aspect to a loyalty program that offered free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MLJ
Site Experience Feedback
Aug 22, 2024
Easy to use but shipping price more than expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 22, 2024
Shopping on line was very easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
LA Ski
Site Experience Feedback
Aug 12, 2024
One thing I really appreciate is that when you hit the "back" button, it takes you to the exact place you were before, instead of at the top of the "search" I was scrolling through the clearance items, and was able to continue from where I left off after exploring an item instead of having to start scrolling down from the beginning again. You have no idea how much better this makes the online experience from other sites I've used.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
di
Site Experience Feedback
Aug 13, 2024
I will know more about my experience when I receive my items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
di
Post-Delivery Feedback
Aug 22, 2024
I like the dark cherry wood for both of the items that I purchased. It is great to have a storage place that is attractive for all my fountain pen needs. And I will enjoy having a place to display my fountain pen collection.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pachida
Site Experience Feedback
Aug 22, 2024
The website was easy to navigate and gave through descriptions of each product. Checkout was quick and easy, though I was disappointed that non of the discount codes on the website banners applied. I would have liked the banners to say that restrictions applied. I looked for an asterisk and saw none, so I thought they were site wide.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Packer Fan
Site Experience Feedback
Aug 22, 2024
Just like a grocery store I have a list Get what I need. And then treat myself. I am addicted to quality paper and writing tools! I only wish I could touch and smell it before purchase.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
mh
Site Experience Feedback
Aug 21, 2024
A bit slow to load pictures of items, but might be my computer / server
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Cheyenne
Site Experience Feedback
Aug 21, 2024
Like the products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Packer Fan
Site Experience Feedback
Aug 21, 2024
I am a new customer seeking quality products for my home office. It was confusing, but I did figure it out. It would be great if customer service was available for more hours than just West Coast clients
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bunkie
Site Experience Feedback
Aug 20, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dapaul
Site Experience Feedback
Aug 20, 2024
It was easy to find what I wanted to purchase. There was no problem at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Terry
Site Experience Feedback
Aug 20, 2024
Good, took me a bit to find one of the items I was looking for
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Woodsman
Site Experience Feedback
Aug 20, 2024
Good, a little problem with looking at an item and going back and being put back at the top of the list.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bunny
Site Experience Feedback
Aug 20, 2024
All ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerry
Post-Delivery Feedback
Aug 20, 2024
Ordered wrong product but that is my fault and things are fine
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Hot Pastrami
Site Experience Feedback
Aug 20, 2024
Excellent! Keep up the good work!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »