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Levenger Reviews - 7,811 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 741 - 760 of 7,811

Sam

Post-Delivery Feedback

Aug 23, 2024

I ordered bottled ink from Levenger as I have for many years because the product is top quality and the colour I use and the service is prompt and reliable.

Frank

Site Experience Feedback

Aug 22, 2024

When buying pencil lead I noticed you were selling a beatable like I'd been thinking would be useful. I went back today to look at the table again and saw it had been significantly reduced in price. I bought it.

Jack

Site Experience Feedback

Aug 22, 2024

The website is difficult to navigate. Once a page is selected another page will pop up in its place unexpectedly.

CSM-NH

Site Experience Feedback

Aug 22, 2024

Always happy with my Bomber Jacket purchases and paper products from Levenger. Although I wish there were aspect to a loyalty program that offered free shipping.

MLJ

Site Experience Feedback

Aug 22, 2024

Easy to use but shipping price more than expected

Online Shopper

Site Experience Feedback

Aug 22, 2024

Shopping on line was very easy

LA Ski

Site Experience Feedback

Aug 12, 2024

One thing I really appreciate is that when you hit the "back" button, it takes you to the exact place you were before, instead of at the top of the "search" I was scrolling through the clearance items, and was able to continue from where I left off after exploring an item instead of having to start scrolling down from the beginning again. You have no idea how much better this makes the online experience from other sites I've used.

di

Site Experience Feedback

Aug 13, 2024

I will know more about my experience when I receive my items


Post-Delivery Feedback

Aug 22, 2024

I like the dark cherry wood for both of the items that I purchased. It is great to have a storage place that is attractive for all my fountain pen needs. And I will enjoy having a place to display my fountain pen collection.

Pachida

Site Experience Feedback

Aug 22, 2024

The website was easy to navigate and gave through descriptions of each product. Checkout was quick and easy, though I was disappointed that non of the discount codes on the website banners applied. I would have liked the banners to say that restrictions applied. I looked for an asterisk and saw none, so I thought they were site wide.

Packer Fan

Site Experience Feedback

Aug 22, 2024

Just like a grocery store I have a list Get what I need. And then treat myself. I am addicted to quality paper and writing tools! I only wish I could touch and smell it before purchase.

mh

Site Experience Feedback

Aug 21, 2024

A bit slow to load pictures of items, but might be my computer / server

Cheyenne

Site Experience Feedback

Aug 21, 2024

Like the products

Packer Fan

Site Experience Feedback

Aug 21, 2024

I am a new customer seeking quality products for my home office. It was confusing, but I did figure it out. It would be great if customer service was available for more hours than just West Coast clients

Bunkie

Site Experience Feedback

Aug 20, 2024

All good

dapaul

Site Experience Feedback

Aug 20, 2024

It was easy to find what I wanted to purchase. There was no problem at all.

Terry

Site Experience Feedback

Aug 20, 2024

Good, took me a bit to find one of the items I was looking for

Woodsman

Site Experience Feedback

Aug 20, 2024

Good, a little problem with looking at an item and going back and being put back at the top of the list.

Bunny

Site Experience Feedback

Aug 20, 2024

All ok

Jerry

Post-Delivery Feedback

Aug 20, 2024

Ordered wrong product but that is my fault and things are fine

Hot Pastrami

Site Experience Feedback

Aug 20, 2024

Excellent! Keep up the good work!!