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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 721 - 740 of 7,888

Becca

Site Experience Feedback

Aug 25, 2024

Easy to purchase. Excited for my product

Donna RB

Site Experience Feedback

Aug 25, 2024

The discount policy is misleading. I had yo wait for customer service to explain that I WAS able yo get on my previous order but WAS NOT abbe to get on my current order

GUS

Site Experience Feedback

Aug 24, 2024

IT WAS EXCELLENT EXPERINCE

~teacher

Site Experience Feedback

Aug 24, 2024

The website is fine. The prices are steep but the index card International Pocket Briefcase is something I want to use as a teacher. I need a way to keep information and to make quick notes without using tech that takes way more time. I also need to be able to file it by student. (Ironic, considering I have a Masters in Learning and Technology). I had another one (just the little index file folder) but my apartment flooded and I have no idea if it buried in the landfill or a in a box somewhere. I also have problems with memory since I caught covid so I need a space to catch ideas.

KAC

Site Experience Feedback

Aug 24, 2024

Experience with the website on my mobile phone was great, but not so good on my laptop. I ended up placing the order on my mobile phone.

Online Shopper

Site Experience Feedback

Aug 16, 2024

Website was clunky, especially when using the back arrow to go back a step. I ended up having to re-click on the specific category of items that I was interested in buying.

Online Shopper

Site Experience Feedback

Aug 24, 2024

Great experience

Good customer service

Site Experience Feedback

Aug 24, 2024

I am replacing a Pelikan pen that was damaged while trying to fill it with ink. I’m looking forward to receiving this new pen by Waldmann. The damaged pen was no longer available and was covered by warranty so I received money back on my credit card. It will be applied to this new pen. The man who spoke with my husband was very nice and helpful.

Robin

Site Experience Feedback

Aug 24, 2024

Levenger is my go-to brand for organizational products. I have purchased several notebooks, stationary, and more. I wanted a classy notebook for saving passwords. There weren’t many choices. I selected password stationary, and will put this in a Levenger notebook I’m not currently using. I wish there were more choices. I know it will be well made and designed.

Toadking

Site Experience Feedback

Aug 16, 2024

I had trouble resetting my password. Could not get the referenced email to arrive. Had to contact Customer Service. Then, I did not get the advertised prices I first saw in my cart before my email trouble. If I didn’t want the products so bad, I would have cancelled my order completely. You cost me some money.


Post-Delivery Feedback

Aug 24, 2024

Levenger products are unique and first rate. If you enjoy writing the are great. However, for mundane products such as pen refills the delivery process takes to long. My order took “forever” it seemed to get to me. In fact, I placed an order after this one and received the product first!

Traveler

Site Experience Feedback

Aug 14, 2024

I was disappointed that you showed a discount code Wunder30. I applied it ant check out and it was not available for my purchase.


Post-Delivery Feedback

Aug 24, 2024

I was pretty sure that I filled in the personalization part for my tag to have my initials and the tag was blank. Love the backpack.

E

Site Experience Feedback

Aug 14, 2024

Easy to find what I was looking for and also, delighted by the selections offered.

Fluteman

Site Experience Feedback

Aug 23, 2024

The website is beautiful. Great photography enhances sales. The checkout experience is brutal. The online coupon game is a waste of time. I spent more time trying to get a coupon to work, than I did on the whole buying experience. Just give me the discount, don't make me beg for it. I've spent a lot of money with Levenger this year, and don't like playing games to get a frequent, loyal customer discount.

Sherri

Site Experience Feedback

Aug 23, 2024

It was easy to navigate and find the things I was looking for.

Jfmey74

Site Experience Feedback

Aug 23, 2024

Very easy to use. No complaints or criticisms.

mike

Site Experience Feedback

Aug 23, 2024

Web site is improving. Could be less cluttered.

LCM

Site Experience Feedback

Aug 23, 2024

Love Levenger. Very unique and particle products. Love the circa products.

Cal

Site Experience Feedback

Aug 23, 2024

Very good. Easy to find the cards I needed.

JB

Site Experience Feedback

Aug 23, 2024

all good

LilWifey

Site Experience Feedback

Aug 23, 2024

Very easy to search and Maneuver around to find what you're looking for. Wide variety and amazing selection.