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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 701 - 720 of 7,888

Christopher1948

Site Experience Feedback

Aug 26, 2024

Easy to use. No problems

Esquire

Site Experience Feedback

Aug 26, 2024

Your prices are too high and discounts are slim, you shouldn’t charge shipping for orders over $100

Online Shopper

Site Experience Feedback

Aug 26, 2024

easy peasy. would have been nice to see dimensions with the pad.

Steve in CR, Iowa

Site Experience Feedback

Aug 26, 2024

Nice items from Levenger, as always. The recent software update took away all my prior history (extensive) with Levenger. I do hope we can get that re-populated to my recrods, soon.

Online Shopper

Site Experience Feedback

Aug 11, 2024

Unclear as to why I wasn't able to get the 30% discount on my first purchase. If I had, I would have also ordered the bamboo stand on which the calendar sits.

Online Shopper

Site Experience Feedback

Aug 26, 2024

None

Vickie19

Site Experience Feedback

Aug 26, 2024

It was extremely easy

Bruce

Site Experience Feedback

Aug 26, 2024

Good

Ohio Moderate

Site Experience Feedback

Aug 26, 2024

I received an e-mail advertising an attractive product. I clicked through and reviewed the information on the site. I was on the fence about purchasing when an offer for 30% off popped up. I shared my phone number to get the code, only to find that the product I selected - THEY ADVERTISED - was not eligible for the discount. This feels dishonest and "bait-and-switch" to me. They lose some goodwill from me and i'll remember this the next time I see an ad from them.

Jeff

Site Experience Feedback

Aug 25, 2024

I did not understand why I did not get the discount after entering the coupon code.

DLB

Site Experience Feedback

Aug 14, 2024

Poor explanation of offer for 30% off with signing up for text msgs. Cancelled


Post-Delivery Feedback

Aug 25, 2024

Product is high end and costs it. Shipping charges are ridiculous for the product being shipped. Poor feeling for end of purchase

Online Shopper

Site Experience Feedback

Aug 25, 2024

I love the quality of your merchandise

WiBirddog

Site Experience Feedback

Aug 25, 2024

I was lured by an ad that said a discount code would apply to the item i purchased, but was disappointed when the discount code did not actually apply to my items.

Diane T.

Site Experience Feedback

Aug 25, 2024

Overall it was fine, but it seemed like things I had not ordered kept popping into my cart and I had to keep monitoring that I was not ordering extra things. Also, there was some confusion with a previous sign-in and password that never did get straightened out. I just ordered anyway without signing in and it looks like it will be fine.

Bree

Site Experience Feedback

Aug 25, 2024

Great website and even better products!

Park City

Site Experience Feedback

Aug 25, 2024

Had trouble logging in. Never received email to reset my password. Ended up creating a new account.

E-Liz

Post-Delivery Feedback

Aug 25, 2024

Levenger products are top quality. While not inexpensive, the cliché "you get what you pay for" is true. Classy, elegant, and oh so usefully describes items found in Levenger.

Figpatrick

Site Experience Feedback

Aug 25, 2024

Love the inventory as well as its affordability!

mitt

Site Experience Feedback

Aug 17, 2024

Website is wonderful. Easy to follow and use. No problems what so ever.


Post-Delivery Feedback

Aug 25, 2024

The products this company has are the best. Best marketing and presentation and service of product and assuring customer satisfaction

Jim

Site Experience Feedback

Aug 25, 2024

wife is expectant novelist