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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 681 - 700 of 7,888

MOGO

Site Experience Feedback

Aug 27, 2024

I’ve been a customer for over ten years and have multiple fountain pens, pencil, and roller pens. Love all of them.

Tomm

Site Experience Feedback

Aug 27, 2024

overall a good experience

Sam

Site Experience Feedback

Aug 27, 2024

Levenger offers a wide selection of unique products that are perfect for gifts. At times the prices are higher than I want to spend but if I wait, the product often goes on special.

SteveK

Site Experience Feedback

Aug 27, 2024

Have loved Levenger for decades, visited the Boston store many years ago and got hooked.

jrvett88

Site Experience Feedback

Aug 27, 2024

I was looking for a gift for a friend and found the perfect items on your site.

Jim

Site Experience Feedback

Aug 19, 2024

Your website works as I would expect it to work.


Post-Delivery Feedback

Aug 27, 2024

I purchased a second Lamy fountain pen after writing with the first one I purchased. I'm very pleased with this pen.

Rico

Site Experience Feedback

Aug 27, 2024

Ease of getting what I want and discounts. Note I love the way you package your products and they always make a nice gift

LilLuke

Site Experience Feedback

Aug 27, 2024

Experience was efficient and easy.

Mike

Site Experience Feedback

Aug 27, 2024

Good

M

Site Experience Feedback

Aug 14, 2024

Great, as always.


Post-Delivery Feedback

Aug 27, 2024

The quality of the products continues to impress me. It seems the products always exceed expectations.

mikeycpa

Post-Delivery Feedback

Aug 27, 2024

They’re a great company that sells innovative products that I like. Their customer service needs to be more responsive and online.

Will Writer

Post-Delivery Feedback

Aug 27, 2024

Love Levenger. My favorite writing and reading company.

Alexandra

Post-Delivery Feedback

Aug 27, 2024

My order arrived promptly. It was exactly as pictured. Quality is excellent. This is the second time I have purchased this item. Have recommended Levenger to others.

David

Site Experience Feedback

Aug 26, 2024

Site constantly reloads, and the continual pop-ups almost made me give trying to navigate the site... If I have another need in the future, the memory of the unpleasant site navigation may be enough to shop elsewhere.

Ms Smurf

Site Experience Feedback

Aug 10, 2024

I have never had any issues with Levenger, I have been a customer for over fifteen years, I love the products and service and

7

Site Experience Feedback

Aug 26, 2024

Well. You offered an attractive price on the true writer and decided to buy it!

Huey

Site Experience Feedback

Aug 26, 2024

The website is great. It is easy to find things, etc.

Matriarch

Site Experience Feedback

Aug 26, 2024

I found the presentation a bit confusing. I just wanted the one item and found three on my order, so I had to delete two.

MountainMan

Site Experience Feedback

Aug 26, 2024

My Wife introduced me to this website and the incredible quality of the items. I am an avid reader and she is very into planners and journals. I have been impressed with the quality of the leather and overall craftsmanship of the items we have. I also love the variety, there are things that I hadn’t dreamed of yet seem so practical.

Jules

Site Experience Feedback

Aug 26, 2024

I had looked at these items before but had not been ready to purchase.