Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 681 - 700 of 7,888
MOGO
Site Experience Feedback
Aug 27, 2024
I’ve been a customer for over ten years and have multiple fountain pens, pencil, and roller pens. Love all of them.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Tomm
Site Experience Feedback
Aug 27, 2024
overall a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sam
Site Experience Feedback
Aug 27, 2024
Levenger offers a wide selection of unique products that are perfect for gifts. At times the prices are higher than I want to spend but if I wait, the product often goes on special.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SteveK
Site Experience Feedback
Aug 27, 2024
Have loved Levenger for decades, visited the Boston store many years ago and got hooked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jrvett88
Site Experience Feedback
Aug 27, 2024
I was looking for a gift for a friend and found the perfect items on your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Aug 19, 2024
Your website works as I would expect it to work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Post-Delivery Feedback
Aug 27, 2024
I purchased a second Lamy fountain pen after writing with the first one I purchased. I'm very pleased with this pen.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rico
Site Experience Feedback
Aug 27, 2024
Ease of getting what I want and discounts. Note I love the way you package your products and they always make a nice gift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LilLuke
Site Experience Feedback
Aug 27, 2024
Experience was efficient and easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Aug 27, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Site Experience Feedback
Aug 14, 2024
Great, as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Post-Delivery Feedback
Aug 27, 2024
The quality of the products continues to impress me. It seems the products always exceed expectations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mikeycpa
Post-Delivery Feedback
Aug 27, 2024
They’re a great company that sells innovative products that I like. Their customer service needs to be more responsive and online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Will Writer
Post-Delivery Feedback
Aug 27, 2024
Love Levenger. My favorite writing and reading company.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Alexandra
Post-Delivery Feedback
Aug 27, 2024
My order arrived promptly. It was exactly as pictured. Quality is excellent. This is the second time I have purchased this item. Have recommended Levenger to others.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
David
Site Experience Feedback
Aug 26, 2024
Site constantly reloads, and the continual pop-ups almost made me give trying to navigate the site... If I have another need in the future, the memory of the unpleasant site navigation may be enough to shop elsewhere.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Ms Smurf
Site Experience Feedback
Aug 10, 2024
I have never had any issues with Levenger, I have been a customer for over fifteen years, I love the products and service and
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
7
Site Experience Feedback
Aug 26, 2024
Well. You offered an attractive price on the true writer and decided to buy it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Huey
Site Experience Feedback
Aug 26, 2024
The website is great. It is easy to find things, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Matriarch
Site Experience Feedback
Aug 26, 2024
I found the presentation a bit confusing. I just wanted the one item and found three on my order, so I had to delete two.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
MountainMan
Site Experience Feedback
Aug 26, 2024
My Wife introduced me to this website and the incredible quality of the items. I am an avid reader and she is very into planners and journals. I have been impressed with the quality of the leather and overall craftsmanship of the items we have. I also love the variety, there are things that I hadn’t dreamed of yet seem so practical.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jules
Site Experience Feedback
Aug 26, 2024
I had looked at these items before but had not been ready to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »