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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 661 - 680 of 7,888

Alisha

Site Experience Feedback

Aug 28, 2024

Finding the products that I wanted was easy. Prices were comparable. Recommended products were in line with what I purchased.

Cara

Site Experience Feedback

Aug 28, 2024

I received a pop up stating that I could receive 30% off for entering my email, so I did. I knew I wanted to purchase a jewelry case, but I was interested in browsing the rest of the site to see if there was anything else I wanted to add to my order. As I was browsing I suddenly see there is a 5 minute count down at the top of the page for the discount to apply, and also that it had to be for 100$ purchase - none of which was mentioned when I put in my email for the pop up. I was then left panicked, as I had not finished browsing the site - and had to just add a random product in order to get my 30$ off, checking out with high anxiety as the clock ticked down. I was extremely disappointed by this deceptive marketing tactic, used to cause panic and excess spending. Probably will not use your website again based on this - it made me feel dirty during the checkout process as I knew exactly why I had added the items to the cart. If I had the time to leisurely browse the website I probably would have spent more money and have been more satisfied. Additionally some of the pages broke when viewing customer images and I could not exit the image which had been made larger.

Kiner

Site Experience Feedback

Aug 28, 2024

Think product is stunning. A few are a bit gaudy but generally beautiful. Like themed pens- gardening? Animals? Stocks? So can give as gifts.

Lefty

Site Experience Feedback

Aug 28, 2024

Great experience today! I especially like the free shipping on my purchase today!

-SD

Site Experience Feedback

Aug 28, 2024

Wasn't exactly sure where to look for the 3x5 cards, so I used the search function. This was a repeat purchase from before and hoping there are lines on the back of the cards as well. I wasn't 100% sure on that from the description.

jlgrich

Site Experience Feedback

Aug 28, 2024

The quality of the merchandise is very good. Unfortunately the prices are something I have to really consider when ordering. And also the shipping cost. If I can justify those, I will pick your products every time.

Jeff

Site Experience Feedback

Aug 28, 2024

It was fine!

Frannie

Site Experience Feedback

Aug 10, 2024

Had hoped to see more red pens!

Shan

Site Experience Feedback

Aug 28, 2024

No concern

Online Shopper

Site Experience Feedback

Aug 28, 2024

Love the Levenger Company

Bob

Post-Delivery Feedback

Aug 28, 2024

Items were great!!!

dancer

Site Experience Feedback

Aug 18, 2024

Great selection; one item would have been added but not available in the color to match the gifts I had already chosen. Always high quality and practical designs..


Post-Delivery Feedback

Aug 28, 2024

Thanks. You're always reliable.

Online Shopper

Site Experience Feedback

Aug 28, 2024

Easy to navigate and was given the Labor Day sale price

Jayye

Site Experience Feedback

Aug 28, 2024

Decided to shop today because of a 30% discount code (WUNDER30) which was then NOT allowed to use. Annoying. Feels like a bit of a bait & switch. Disappointed.

Ann

Site Experience Feedback

Aug 28, 2024

It's hard to find out which pen refills fit which pens. It would be nice to have a lookup feature.

PatR

Site Experience Feedback

Aug 27, 2024

where are the physical dimensions of products? Your website flips back and forth, very annoying.

J A SALINAS

Site Experience Feedback

Aug 27, 2024

A very nice experience.

Michelle S.

Site Experience Feedback

Aug 27, 2024

Good experience overall. It was hard to find basic products. I wanted basic notebooks, it specialty ones and had to use a lot of search criteria to narrow down.

Clari

Site Experience Feedback

Aug 27, 2024

I find your products wonderful and useful. The website is great.

Online Shopper

Site Experience Feedback

Aug 27, 2024

I am a loyal customer and love shopping on the website which is very easy to use