Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 661 - 680 of 7,888
Alisha
Site Experience Feedback
Aug 28, 2024
Finding the products that I wanted was easy. Prices were comparable. Recommended products were in line with what I purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cara
Site Experience Feedback
Aug 28, 2024
I received a pop up stating that I could receive 30% off for entering my email, so I did. I knew I wanted to purchase a jewelry case, but I was interested in browsing the rest of the site to see if there was anything else I wanted to add to my order. As I was browsing I suddenly see there is a 5 minute count down at the top of the page for the discount to apply, and also that it had to be for 100$ purchase - none of which was mentioned when I put in my email for the pop up. I was then left panicked, as I had not finished browsing the site - and had to just add a random product in order to get my 30$ off, checking out with high anxiety as the clock ticked down. I was extremely disappointed by this deceptive marketing tactic, used to cause panic and excess spending. Probably will not use your website again based on this - it made me feel dirty during the checkout process as I knew exactly why I had added the items to the cart. If I had the time to leisurely browse the website I probably would have spent more money and have been more satisfied. Additionally some of the pages broke when viewing customer images and I could not exit the image which had been made larger.
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Kiner
Site Experience Feedback
Aug 28, 2024
Think product is stunning. A few are a bit gaudy but generally beautiful. Like themed pens- gardening? Animals? Stocks? So can give as gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lefty
Site Experience Feedback
Aug 28, 2024
Great experience today! I especially like the free shipping on my purchase today!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
-SD
Site Experience Feedback
Aug 28, 2024
Wasn't exactly sure where to look for the 3x5 cards, so I used the search function. This was a repeat purchase from before and hoping there are lines on the back of the cards as well. I wasn't 100% sure on that from the description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jlgrich
Site Experience Feedback
Aug 28, 2024
The quality of the merchandise is very good. Unfortunately the prices are something I have to really consider when ordering. And also the shipping cost. If I can justify those, I will pick your products every time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
Aug 28, 2024
It was fine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frannie
Site Experience Feedback
Aug 10, 2024
Had hoped to see more red pens!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shan
Site Experience Feedback
Aug 28, 2024
No concern
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
Love the Levenger Company
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Post-Delivery Feedback
Aug 28, 2024
Items were great!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
dancer
Site Experience Feedback
Aug 18, 2024
Great selection; one item would have been added but not available in the color to match the gifts I had already chosen. Always high quality and practical designs..
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
dancer
Post-Delivery Feedback
Aug 28, 2024
Thanks. You're always reliable.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
Easy to navigate and was given the Labor Day sale price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jayye
Site Experience Feedback
Aug 28, 2024
Decided to shop today because of a 30% discount code (WUNDER30) which was then NOT allowed to use. Annoying. Feels like a bit of a bait & switch. Disappointed.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »
Ann
Site Experience Feedback
Aug 28, 2024
It's hard to find out which pen refills fit which pens. It would be nice to have a lookup feature.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PatR
Site Experience Feedback
Aug 27, 2024
where are the physical dimensions of products? Your website flips back and forth, very annoying.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
J A SALINAS
Site Experience Feedback
Aug 27, 2024
A very nice experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michelle S.
Site Experience Feedback
Aug 27, 2024
Good experience overall. It was hard to find basic products. I wanted basic notebooks, it specialty ones and had to use a lot of search criteria to narrow down.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Clari
Site Experience Feedback
Aug 27, 2024
I find your products wonderful and useful. The website is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2024
I am a loyal customer and love shopping on the website which is very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »