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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 641 - 660 of 7,888

Online Shopper

Site Experience Feedback

Aug 30, 2024

Love your products

Flying Librarian

Site Experience Feedback

Aug 30, 2024

Historically it is so hard to find agenda planner refills for the circa notebooks on this website. I have to search and search and change my search terms. It has always been frustrating. And now I'm so disappointed that there is very little in the compact size. I have carried the compact agenda for more than a decade. I also regularly use circa letter size and junior size for work and projects. Please please bring back circa compact agenda refills! I really really love the lavender circa system!

YRRAL

Site Experience Feedback

Aug 30, 2024

The countdown clock was an annoyance and distraction.

Happy2

Site Experience Feedback

Aug 29, 2024

Website is easy to navigate, purchase was easy to check out. Products are always top notch.

Online Shopper

Site Experience Feedback

Aug 19, 2024

It was fine

Penny

Site Experience Feedback

Aug 29, 2024

Buying from Levenger for 20+ years. Always pleased, and when gifting, gift appreciated. Top quality.

DEB

Site Experience Feedback

Aug 29, 2024

Excellent as always for 10 years

Orthoguy

Site Experience Feedback

Aug 29, 2024

I received multiple emails and text messages regarding your Labor Day sale today and it was difficult to determine what was on sale and what wasn’t!

Roberto

Site Experience Feedback

Aug 29, 2024

Hi, I've been a Levinger customer for many years. I have always found their products to be of superior quality. Formerly, I purchased items through your catalogue. I still possess a wonderful globe and pedistal that I still proudly display in my office.

Kim

Site Experience Feedback

Aug 29, 2024

Bought myself a sale pen for my birthday. I've been a Levenger customer for many years.

Nana

Site Experience Feedback

Aug 29, 2024

All good!

Curly

Site Experience Feedback

Aug 29, 2024

Knew exactly what I wanted, found it, and ordered.

Boston Deb

Site Experience Feedback

Aug 29, 2024

I have been using the Levenger circa system probably for the past 15 years. I must have my annual schedule book. Can't live without it. Experience online was great except I was looking for the exact measurements of Junior size and it would not tell me. That was the only flaw. But I found the book I was looking for and it was coming in junior or letter And I know the one I have now is not letter size. So I bought the junior again. I love it.

Lainey Carmen

Site Experience Feedback

Aug 16, 2024

No problems with website. Was able to place my order on my mobile phone without issues.


Post-Delivery Feedback

Aug 29, 2024

After placing my order, I received an email that one of the items would be delayed. I still received the "delayed" item quickly, just a few days after the rest of my order. I appreciated the communication.

Regi

Site Experience Feedback

Aug 29, 2024

I receive regular emails and always look to see what I can use. I love to journal so love the pens I have purchased because they write so well. The planners I order help keep me on track.

Garu

Site Experience Feedback

Aug 28, 2024

I want this Rollerball pen to have a fine point, yet there was no way to designate that choice.

From Levenger

Thanks for your question—although our True Writer rollerball pens come loaded with a Medium refill, we do offer fine point rollerball refills as well—Levenger Safety Ceramic Rollerball Refills item # PR1590 come in a set of 2 in M...

Read full response »

LisaInFL

Site Experience Feedback

Aug 28, 2024

Your website is wonderful! So easy to use and navigate. Very user friendly!

Online Shopper

Site Experience Feedback

Aug 28, 2024

Hard to determine if discounts apply until you get to the final purchase page. Should be able to see earlier.

Beach lady

Site Experience Feedback

Aug 28, 2024

easy to navigate site and make a purchase

KCS

Site Experience Feedback

Aug 28, 2024

Tried to use award points in past unsuccessfully. In the past points were deducted from my account even though the order I placed did not go through because of a site glitch. The points were deducted from my account anyway. These points are useless to me.