Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 621 - 640 of 7,888
Drawde
Site Experience Feedback
Aug 31, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
SD
Site Experience Feedback
Aug 31, 2024
The website was very slow and difficult to navigate. I kept having to re-search for what I was looking for rather than going back to the page where I was looking at items. It took 4 times longer than it usually does on other sites. Very disappointing.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
CaryC
Site Experience Feedback
Aug 31, 2024
The Levenger website is excellent, though it isn't always easy to find all of your products. For example, I must search "backpacks" and then look at all the results in order to ever see some products.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
N
Site Experience Feedback
Aug 31, 2024
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hank
Site Experience Feedback
Aug 31, 2024
Wonderful business to shop. Great gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Aug 13, 2024
I needed a pen refill for a Levenger pen. It was easy to find and I especially appreciated the no shipping charge.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Post-Delivery Feedback
Aug 31, 2024
I was looking for a specific pen refill that I could not find locally or at any of the big box office stores. I found it online at Levenger, and it was a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ernie
Site Experience Feedback
Aug 31, 2024
Always a helpful and useful website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JR
Site Experience Feedback
Aug 31, 2024
I tried to buy 3 items including a free pen from Rewards promotion. I applied the free pen coupon, the current discount with no minimum free shipping, and my rewards points and got the discounts but no free shipping. Removed 2 items. I ordered the "free" pen, which was inexplicably $5.50, first. I applied a points discount to get this to $0, but when I went to order the other items, it seems $20 in points were applied to $5.50. Not only could I not order everything at once with free shipping and points, I LOST $20 in points! I am sure Levenger will make this ok but still very annoying. On top of that, this survey would not load on regular Chrome and I had to go to Incognito. This should have been a fantastic buying experience with a free pen and free shipping and a discount with my points, but it was just frustrating--and I still haven't been able to order my other items, due to the loss of my points!
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jo
Site Experience Feedback
Aug 31, 2024
I knew what I wanted, search led me right to the selections and completed the purchase in less than 5 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 31, 2024
Check out was awful
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
DEB
Site Experience Feedback
Aug 15, 2024
Excellent choices to choose from. Excellent service render and time received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DEB
Post-Delivery Feedback
Aug 31, 2024
I received exactly what I ordered in excellent condition.because of the orders I order, others know about this company.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
An always pleased and very loyal customer!! I miss my walk in store at Marshall Field’s in Chicago!
Site Experience Feedback
Aug 31, 2024
Knew what I wanted but didn’t know what it was called. Only took a couple of minutes to find. I love Levenger!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Aug 31, 2024
Easy to use, the prices were higher than I was expecting
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MKD
Site Experience Feedback
Aug 30, 2024
very expensive but really good quality
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Lee
Site Experience Feedback
Aug 30, 2024
Good all good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Post-Delivery Feedback
Aug 30, 2024
I enjoy the very specific products that Levenger carries, it makes the nerd in me so very happy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JFG
Site Experience Feedback
Aug 20, 2024
The top menu from the header field or categories seems too sensitive an drops down easily. Otherwise it's fine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JFG
Post-Delivery Feedback
Aug 30, 2024
It was great to be able to easily use my reward points, even on a sale item!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Spectre
Site Experience Feedback
Aug 30, 2024
When I clicked on the "Clearance" word I kept getting diverted to "Reading" page. Then I click on it again and I was diverted to "Writing" page. I had to browse around and try to figure out how to get to the clearance and sale pages. I eventually just went back to the email and clicked through from there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
leena
Site Experience Feedback
Aug 30, 2024
all is great! easy to follow! the only thing that slipped me up was joining after I had almost finished...and didnt get back to my original order. But this was only minor inconvenience! everything else was so easy!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
AMY
Site Experience Feedback
Aug 30, 2024
I needed a particular item that had been out of stock. In stock today so I ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »