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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 601 - 620 of 7,888

Weimie

Site Experience Feedback

Sep 02, 2024

All good.

Lori K.

Site Experience Feedback

Sep 02, 2024

Levenger has wonderful, high quality products. My only quibble is their extreme over packaging which makes the shipping costs exorbitant. They really need a "no frills packaging and shipping option." I don't need every item to come in tissue paper, in a heavy box, in a larger shipping box (often with a massive amount of empty space.) Put my paper, clips, circa, etc. in a zipper bag, in a padded envelope, and ship it - without charging shipping almost equal to the item cost. Leave the tissue paper and sturdy boxes as an option, but please offer a less expensive option, too.

Krys

Site Experience Feedback

Sep 02, 2024

I've been trying to find a good discbound notebook, and the pricing on here and the choices were great! The website was easy to navigate overall.

Returning Customer

Post-Delivery Feedback

Sep 02, 2024

I have purchased items from Levenger before, and as before, I was very satisfied with the product. I was not sure if you still carried the key caddy - but thankfully you do!

Farmer

Site Experience Feedback

Aug 23, 2024

I enjoy the website but don’t understand why the shipping went up over $5.00 when I changed the pen from medium point to fine point


Post-Delivery Feedback

Sep 02, 2024

Excellent pens and paper products.

Libby

Site Experience Feedback

Sep 02, 2024

Excellent site

Grammy Ilse

Site Experience Feedback

Sep 01, 2024

I looked through sale items easily.

Julie

Site Experience Feedback

Sep 01, 2024

Easy, but have to be sure to uncheck the bo es for additional items to pair with purchase

Mo

Site Experience Feedback

Sep 01, 2024

I had no idea if Levenger could provide a solution for my project. BUT you did!

AllAboutIndexCards

Site Experience Feedback

Sep 01, 2024

sometimes to top menu gets in the way if you accidentally hover over it.

Rhonda

Site Experience Feedback

Sep 01, 2024

I appreciate the selection of the colors of the item I purchased and the video to see all of the compartments.

Unhappy checkouter

Site Experience Feedback

Sep 01, 2024

It is so annoying but you say I have Points that "can be redeemed" on checkout but I NEVER NEVER can find how to do this on checkup !!!!

Doug

Site Experience Feedback

Sep 01, 2024

All good one of the better sites

Nina

Post-Delivery Feedback

Sep 01, 2024

As a long-time customer I am sorry that you seem to be in financial straits (far too many offers, emails). Overall, I have been very satisfied with your products.

Ginger

Site Experience Feedback

Aug 21, 2024

Easy to use... love the product. Thanks.

Kate

Site Experience Feedback

Sep 01, 2024

Great ease of use. Wish there were more pens around $50.00. check out is great, no complaints with use of website

Online Shopper

Site Experience Feedback

Aug 24, 2024

Please provide clarity on how you cannot use coupons with sale items on checkout


Post-Delivery Feedback

Sep 01, 2024

The coupon issue

Clay ton

Site Experience Feedback

Aug 22, 2024

Unable to activate and use my points credit toward my purchase.


Post-Delivery Feedback

Sep 01, 2024

Easy to browse and find products of interest. Variety of products is the best.

Mary

Site Experience Feedback

Sep 01, 2024

Feast navigation on site Excellent description Great products

Doglvr

Site Experience Feedback

Aug 19, 2024

This website is easy to use.


Post-Delivery Feedback

Sep 01, 2024

I needed a smaller wallet and I like Levenger wallets. The color is pretty and the wallet works well for me.