Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 601 - 620 of 7,888
Weimie
Site Experience Feedback
Sep 02, 2024
All good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lori K.
Site Experience Feedback
Sep 02, 2024
Levenger has wonderful, high quality products. My only quibble is their extreme over packaging which makes the shipping costs exorbitant. They really need a "no frills packaging and shipping option." I don't need every item to come in tissue paper, in a heavy box, in a larger shipping box (often with a massive amount of empty space.) Put my paper, clips, circa, etc. in a zipper bag, in a padded envelope, and ship it - without charging shipping almost equal to the item cost. Leave the tissue paper and sturdy boxes as an option, but please offer a less expensive option, too.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Krys
Site Experience Feedback
Sep 02, 2024
I've been trying to find a good discbound notebook, and the pricing on here and the choices were great! The website was easy to navigate overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Returning Customer
Post-Delivery Feedback
Sep 02, 2024
I have purchased items from Levenger before, and as before, I was very satisfied with the product. I was not sure if you still carried the key caddy - but thankfully you do!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Farmer
Site Experience Feedback
Aug 23, 2024
I enjoy the website but don’t understand why the shipping went up over $5.00 when I changed the pen from medium point to fine point
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Farmer
Post-Delivery Feedback
Sep 02, 2024
Excellent pens and paper products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Libby
Site Experience Feedback
Sep 02, 2024
Excellent site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grammy Ilse
Site Experience Feedback
Sep 01, 2024
I looked through sale items easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julie
Site Experience Feedback
Sep 01, 2024
Easy, but have to be sure to uncheck the bo es for additional items to pair with purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mo
Site Experience Feedback
Sep 01, 2024
I had no idea if Levenger could provide a solution for my project. BUT you did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AllAboutIndexCards
Site Experience Feedback
Sep 01, 2024
sometimes to top menu gets in the way if you accidentally hover over it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Rhonda
Site Experience Feedback
Sep 01, 2024
I appreciate the selection of the colors of the item I purchased and the video to see all of the compartments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Unhappy checkouter
Site Experience Feedback
Sep 01, 2024
It is so annoying but you say I have Points that "can be redeemed" on checkout but I NEVER NEVER can find how to do this on checkup !!!!
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Doug
Site Experience Feedback
Sep 01, 2024
All good one of the better sites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nina
Post-Delivery Feedback
Sep 01, 2024
As a long-time customer I am sorry that you seem to be in financial straits (far too many offers, emails). Overall, I have been very satisfied with your products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
Ginger
Site Experience Feedback
Aug 21, 2024
Easy to use... love the product. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Sep 01, 2024
Great ease of use. Wish there were more pens around $50.00. check out is great, no complaints with use of website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 24, 2024
Please provide clarity on how you cannot use coupons with sale items on checkout
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 01, 2024
The coupon issue
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Clay ton
Site Experience Feedback
Aug 22, 2024
Unable to activate and use my points credit toward my purchase.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Clay ton
Post-Delivery Feedback
Sep 01, 2024
Easy to browse and find products of interest. Variety of products is the best.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Mary
Site Experience Feedback
Sep 01, 2024
Feast navigation on site Excellent description Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doglvr
Site Experience Feedback
Aug 19, 2024
This website is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doglvr
Post-Delivery Feedback
Sep 01, 2024
I needed a smaller wallet and I like Levenger wallets. The color is pretty and the wallet works well for me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »