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Levenger Reviews - 7,888 Review - 9.3/10

Nov 28, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 581 - 600 of 7,888

Online Shopper

Site Experience Feedback

Sep 03, 2024

always a good experience

Online Shopper

Site Experience Feedback

Sep 03, 2024

Great Products...Thank You

Note card purchase

Site Experience Feedback

Sep 03, 2024

Quick and easy.

Maggie

Site Experience Feedback

Sep 03, 2024

I love the quality of your products.

JonD

Site Experience Feedback

Sep 03, 2024

Į was so happy the deal I wanted finally happened.

NA

Site Experience Feedback

Sep 03, 2024

password reset didn't work - didn't get email as web-site indicated; waited on hold using 1-800 number for almost 10 minutes only to learn that YOU changed systems and I have no purchase history! This is all very UNPROFESSIONAL in 2024! I can't believe it. It's a good thing for you that you have good products - this experience STINKS.

Chris

Site Experience Feedback

Sep 03, 2024

I like being able to scan my credit card. The security was never accepted. I typed it in several times, then copy/pasted. Still said it was wrong. It may have times out. The internet is slow this morning and I had to step away for about 15 minutes.

Mamena

Site Experience Feedback

Sep 03, 2024

If I need or want office supplies, writing supplies, reading supplies, certain art supplies, Levenger is my go-to place. I've never had a problem with tgeir site.

Lynne

Site Experience Feedback

Sep 02, 2024

I have purchased Levenger products for 20 years. The quality is great and the descriptions from web site are very helpful.

8ray2

Site Experience Feedback

Sep 02, 2024

Very grateful for this Circa Agenda. For keeping track of appointments and planning, paper (old fashioned, I know) works best for me. And Levenger’s Agenda has proven itself year after year. Thank you!!

MamaCardinal

Site Experience Feedback

Sep 02, 2024

Checkout was a bit repetitious but I appreciate the sale and merchandise quality.

mp

Site Experience Feedback

Sep 02, 2024

Searching a bit difficult. Filters and sorting a bit inelegant. However, your Labor Day code motivated me to buy at least 50% more this time (all at once) than I would have otherwise. I would have made the additional purchases at a later date to avoid the “sticker shock.” Sale swayed my decision.

Ceci

Site Experience Feedback

Sep 02, 2024

I have been loving Levenger products for many years. Most every day I use something that came from Levenger. My only problem is with the web site. It seems clumsy and irritating at times. Love the products though!

WestTexasGal

Site Experience Feedback

Sep 02, 2024

I appreciate the promotion reminders.

GIL

Site Experience Feedback

Sep 02, 2024

Levenger fits my needs nicely. I do miss your store at Tysons Corner Mall, Fairfax County, VA. Hopefully you will look to reopen a new store nearby in the future.

Happy Perpetual customer

Site Experience Feedback

Sep 02, 2024

Levenger is always a pleasure to work with. The website has a natural UI, and navigation is fairly quick. The product selection is always very well curated, with well made, useful objects. When they’re on sale, that is a positive. I’ve been thinking back over my experiences with Levenger over the years—we’ve been customers since its inception—and I have a desk that is well stocked with thoughtful, well designed and well constructed pieces that I use regularly and that have held up very well over time, contributing to my reading and writing experience. Happy perpetual customer.

Missy

Site Experience Feedback

Sep 02, 2024

easy to use. easy to select product. liked the recommendations. expanded my purchase flexibility

Adelita

Site Experience Feedback

Sep 02, 2024

Have shopped with Levenger’s website for many years, and have appreciated how easy it is to select items. There is clarity in helping reader to understand details and measurements.

NC

Site Experience Feedback

Sep 02, 2024

Only recommendation is to have more "Thank you" style cards/envelopes available. Otherwise great as always! I have been a customer since 1995/1996 and have never been dissatisfied.

Gerry

Site Experience Feedback

Sep 02, 2024

Been buying Levenger pads for years. Best ever.