Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 561 - 580 of 7,888
Cory W
Site Experience Feedback
Sep 05, 2024
Great, easy will return!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Midge
Site Experience Feedback
Sep 05, 2024
Love the product line. The paper quality is outstanding g
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HBuzz
Site Experience Feedback
Sep 04, 2024
The discount code automatically applied was a great surprise and happened at the perfect time. I do wish free shipping was offered at $35 dollars or higher and not at $75 though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TBH
Site Experience Feedback
Sep 04, 2024
Would be nice if shipping was included
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc J.
Post-Delivery Feedback
Sep 04, 2024
I saw this bag on the online website. I like it because it is not leather, as I am a vegetarian. It was just like the picture, perfect as a carry- on when flying.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 04, 2024
Received an offer to sign up for text to get free shipping and signed up but did not receive the free shipping.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
I don't have a nickname
Site Experience Feedback
Sep 04, 2024
I had a bit of trouble when I went to sign in for the information on the member or not. It just kicked it back to me blank again. I have ordered before, but I am not sure of the password from before. So hopefully I didn't lose out on the points to be added. I didn't have time to fool with that today, but I will have to look up my info on that. Other than that I love your product, very well made and lasts a good long time. Thank you so much for what you do and what you provide. GCW 9/4/24
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JR
Site Experience Feedback
Sep 04, 2024
Navigating the website was very easy using the search tab.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 04, 2024
The website was very easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
xmetalrocker
Site Experience Feedback
Sep 04, 2024
Today the experience was good. The sales keep changing and my cart prices I had saved changed which made it disappointing and confusing.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Africanannie
Site Experience Feedback
Sep 04, 2024
very easy to use need more of a selection of writing pap[er with matching envelopes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Godsgirl
Site Experience Feedback
Sep 04, 2024
From the first time seeing your catalog I was enamored. I own 10 of your pens the case to display them and many leather items, the leather products are lovely. You have a lifetime customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Level Upy
Site Experience Feedback
Sep 03, 2024
hard to scroll through page
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Hawkeye
Site Experience Feedback
Sep 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chicago
Site Experience Feedback
Sep 03, 2024
I love Levenger. I used to buy often in the retail store in Chicago! Quality is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becca
Site Experience Feedback
Sep 03, 2024
Loved the selection and product pictures. A little glitchy/jerky movement when scrolling up and down product page, going back and forth between product page and cart summary.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Sep 03, 2024
Levenger's online site, and catalogs, have been endlessly compelling and inspiring. The products continue to perform superbly, and I look forward to continue reviewing and purchasing Levenger's items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lea
Site Experience Feedback
Sep 03, 2024
Really easy to view and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 03, 2024
You have great items but your prices are high. That is why I look for your sales.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
AutumnsMom
Post-Delivery Feedback
Sep 03, 2024
I am very happy with my overall shopping experience as well as with the quality of the items purchased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »