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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 561 - 580 of 7,888

Cory W

Site Experience Feedback

Sep 05, 2024

Great, easy will return!

Midge

Site Experience Feedback

Sep 05, 2024

Love the product line. The paper quality is outstanding g

HBuzz

Site Experience Feedback

Sep 04, 2024

The discount code automatically applied was a great surprise and happened at the perfect time. I do wish free shipping was offered at $35 dollars or higher and not at $75 though.

TBH

Site Experience Feedback

Sep 04, 2024

Would be nice if shipping was included

Doc J.

Post-Delivery Feedback

Sep 04, 2024

I saw this bag on the online website. I like it because it is not leather, as I am a vegetarian. It was just like the picture, perfect as a carry- on when flying.

Online Shopper

Site Experience Feedback

Sep 04, 2024

Received an offer to sign up for text to get free shipping and signed up but did not receive the free shipping.

I don't have a nickname

Site Experience Feedback

Sep 04, 2024

I had a bit of trouble when I went to sign in for the information on the member or not. It just kicked it back to me blank again. I have ordered before, but I am not sure of the password from before. So hopefully I didn't lose out on the points to be added. I didn't have time to fool with that today, but I will have to look up my info on that. Other than that I love your product, very well made and lasts a good long time. Thank you so much for what you do and what you provide. GCW 9/4/24

JR

Site Experience Feedback

Sep 04, 2024

Navigating the website was very easy using the search tab.

Online Shopper

Site Experience Feedback

Sep 04, 2024

The website was very easy to use.

xmetalrocker

Site Experience Feedback

Sep 04, 2024

Today the experience was good. The sales keep changing and my cart prices I had saved changed which made it disappointing and confusing.

Africanannie

Site Experience Feedback

Sep 04, 2024

very easy to use need more of a selection of writing pap[er with matching envelopes

Godsgirl

Site Experience Feedback

Sep 04, 2024

From the first time seeing your catalog I was enamored. I own 10 of your pens the case to display them and many leather items, the leather products are lovely. You have a lifetime customer.

Level Upy

Site Experience Feedback

Sep 03, 2024

hard to scroll through page

Hawkeye

Site Experience Feedback

Sep 03, 2024

Good

Chicago

Site Experience Feedback

Sep 03, 2024

I love Levenger. I used to buy often in the retail store in Chicago! Quality is excellent.

Becca

Site Experience Feedback

Sep 03, 2024

Loved the selection and product pictures. A little glitchy/jerky movement when scrolling up and down product page, going back and forth between product page and cart summary.

N/A

Site Experience Feedback

Sep 03, 2024

Levenger's online site, and catalogs, have been endlessly compelling and inspiring. The products continue to perform superbly, and I look forward to continue reviewing and purchasing Levenger's items

Lea

Site Experience Feedback

Sep 03, 2024

Really easy to view and order

Online Shopper

Site Experience Feedback

Sep 03, 2024

You have great items but your prices are high. That is why I look for your sales.

AutumnsMom

Post-Delivery Feedback

Sep 03, 2024

I am very happy with my overall shopping experience as well as with the quality of the items purchased.