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Levenger Reviews - 7,935 Review - 9.3/10

Nov 26, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 21 - 40 of 7,935

Abra

Site Experience Feedback

Nov 09, 2024

The website was fine. It was as expected.


Post-Delivery Feedback

Nov 20, 2024

The experience was an easy one. I ordered gifts for those in my office and they came efficiently.

Office supply junkie

Site Experience Feedback

Nov 19, 2024

Website is hard to navigate. Pages also reload when I’m trying to read about a product. It’s definitely your website and not my connection as this is the only website that would reload randomly in my browser like it did.

Online Shopper

Site Experience Feedback

Nov 19, 2024

ok but not all that easy to navigate back to shopping for second item of same thing but different color

TWS

Site Experience Feedback

Nov 19, 2024

I was having trouble using the site and purchasing the pens. However, i finally worked it out.

Eric

Site Experience Feedback

Nov 19, 2024

Reliable, high-quality, innovative products.

BR549

Site Experience Feedback

Nov 19, 2024

Wonkey. Hard to navigate. Check out with ship to bill to is an issue.

RDW

Site Experience Feedback

Nov 18, 2024

Easy to usr

Patty

Site Experience Feedback

Nov 18, 2024

I’ve been very happy with everything. I have ordered off the website usually as a gift for a businessman.

RR

Site Experience Feedback

Nov 18, 2024

.

tyedyediva

Site Experience Feedback

Nov 18, 2024

Pricing and discount options were clear and easy to understant. The checkout process was seamless. There were times when the page was slow to load and overlayed with irrelevant information but it quicky disappeared.

Online Shopper

Site Experience Feedback

Nov 18, 2024

I have been ordering levenger products since 2022 and love them

Online Shopper

Site Experience Feedback

Nov 18, 2024

The product is very nice, however the personalization is missing. I have emailed your customer service.

Liza

Site Experience Feedback

Nov 17, 2024

My husband and I always enjoy your catalog. i

Keith G

Site Experience Feedback

Nov 17, 2024

The only complaint I have using rewards points is a little confusing plus, overtime I try to use a promo code it seems like whatever I try to use them on is not part of the sale.

Online Shopper

Site Experience Feedback

Nov 17, 2024

It was a good experience. I knew what the product was called so I put the name into the search and it came up. Then I clicked on it and ordered it. My info was in the system so check out was quick and easy.

det

Site Experience Feedback

Nov 16, 2024

Overall many products to choose from. One detractor, once you select an item to look at, when you go back you have to start over.

PolarBear

Site Experience Feedback

Nov 16, 2024

Levenger - Classy, as always.

ASP

Site Experience Feedback

Nov 06, 2024

All great..Had bought a Magnifier before with Levenger & it was so wonderful I want all my friends & familly to have one


Post-Delivery Feedback

Nov 16, 2024

the catalog is beautiful,the website is beautiful. It's so classic American. All of my purchases are wonderful and I have told all my friends and co-workers

emily

Site Experience Feedback

Nov 16, 2024

Great products. Good reasonable prices.

Online Shopper

Site Experience Feedback

Oct 31, 2024

Shipping cost is inordinately high for such a simple product!!!!


Post-Delivery Feedback

Nov 16, 2024

Shipping and handling charges are excessive for this type of product!