Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 21 - 40 of 7,935
Abra
Site Experience Feedback
Nov 09, 2024
The website was fine. It was as expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Abra
Post-Delivery Feedback
Nov 20, 2024
The experience was an easy one. I ordered gifts for those in my office and they came efficiently.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Office supply junkie
Site Experience Feedback
Nov 19, 2024
Website is hard to navigate. Pages also reload when I’m trying to read about a product. It’s definitely your website and not my connection as this is the only website that would reload randomly in my browser like it did.
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
ok but not all that easy to navigate back to shopping for second item of same thing but different color
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TWS
Site Experience Feedback
Nov 19, 2024
I was having trouble using the site and purchasing the pens. However, i finally worked it out.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Eric
Site Experience Feedback
Nov 19, 2024
Reliable, high-quality, innovative products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BR549
Site Experience Feedback
Nov 19, 2024
Wonkey. Hard to navigate. Check out with ship to bill to is an issue.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RDW
Site Experience Feedback
Nov 18, 2024
Easy to usr
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Patty
Site Experience Feedback
Nov 18, 2024
I’ve been very happy with everything. I have ordered off the website usually as a gift for a businessman.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RR
Site Experience Feedback
Nov 18, 2024
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tyedyediva
Site Experience Feedback
Nov 18, 2024
Pricing and discount options were clear and easy to understant. The checkout process was seamless. There were times when the page was slow to load and overlayed with irrelevant information but it quicky disappeared.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
I have been ordering levenger products since 2022 and love them
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
The product is very nice, however the personalization is missing. I have emailed your customer service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Liza
Site Experience Feedback
Nov 17, 2024
My husband and I always enjoy your catalog. i
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keith G
Site Experience Feedback
Nov 17, 2024
The only complaint I have using rewards points is a little confusing plus, overtime I try to use a promo code it seems like whatever I try to use them on is not part of the sale.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
It was a good experience. I knew what the product was called so I put the name into the search and it came up. Then I clicked on it and ordered it. My info was in the system so check out was quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
det
Site Experience Feedback
Nov 16, 2024
Overall many products to choose from. One detractor, once you select an item to look at, when you go back you have to start over.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
PolarBear
Site Experience Feedback
Nov 16, 2024
Levenger - Classy, as always.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ASP
Site Experience Feedback
Nov 06, 2024
All great..Had bought a Magnifier before with Levenger & it was so wonderful I want all my friends & familly to have one
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ASP
Post-Delivery Feedback
Nov 16, 2024
the catalog is beautiful,the website is beautiful. It's so classic American. All of my purchases are wonderful and I have told all my friends and co-workers
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
emily
Site Experience Feedback
Nov 16, 2024
Great products. Good reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
Shipping cost is inordinately high for such a simple product!!!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 16, 2024
Shipping and handling charges are excessive for this type of product!
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »