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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 541 - 560 of 7,888

mary

Site Experience Feedback

Sep 06, 2024

Positive

MAITRE

Site Experience Feedback

Aug 15, 2024

I order one of these little junior fold out calendars every year.


Post-Delivery Feedback

Sep 06, 2024

every year I order a circa calendar. Every year they experience is the same absolutely perfect.

lrenae

Site Experience Feedback

Sep 06, 2024

I searched for the product that I wanted but the one I wanted was not coming up. I called customer service, and they were able to look up the product number for me and then I was able to order the product from your website.

Addiscted

Site Experience Feedback

Sep 05, 2024

Good first interaction except I wish I had more time for the special.

Online Shopper

Site Experience Feedback

Sep 05, 2024

It was a quick and efficient transaction. Hope to receive my stuff quickly.

Online Shopper

Site Experience Feedback

Sep 05, 2024

I am happy with the website.

OutdoorDi

Site Experience Feedback

Sep 05, 2024

Your website was easy to use. The photos are beautifully done making me want to purchase more.

Cory W

Site Experience Feedback

Sep 05, 2024

Easy, went right to the product I was looking for.

Gaze

Site Experience Feedback

Sep 05, 2024

It's a little challenging finding items from the category section, but the Search button is there to the rescue. Other than that, everything else went well.

Jams

Site Experience Feedback

Sep 05, 2024

I was looking for a wallet and found something that works for every day and for travel. Very happy

MF

Site Experience Feedback

Sep 05, 2024

Products are very nice, always great quality. Website works well! What’s not to like!?

Carolyn

Site Experience Feedback

Sep 05, 2024

I’ve made this comment several times. You need an add to cart button on each item. It’s too hard to keep having to go back to look at more items after viewing an item.

Online Shopper

Site Experience Feedback

Aug 23, 2024

N/A


Post-Delivery Feedback

Sep 05, 2024

It was all good and I'm satisfied. Thank you for a fine product.

otherwise happy customer

Site Experience Feedback

Sep 05, 2024

I'm unhappy with the inability to edit my credit card expiration date.

MAV

Site Experience Feedback

Sep 05, 2024

My experience with your website was enlightening and thought-provoking. It gave me ideas for future purchases and projects.

Irene

Site Experience Feedback

Sep 05, 2024

I always have a great experience with this site, company, products, and gifts that I have purchased in the past. However, y only real concern is that some items I can not really know if the pen refills are specifically meant for the pen(s) I buy or if they “fit” many different pens. For example I purchased the Hex-o-matic retro 51 pen for myself as one of my very first purchases but never thought of the refills… by the time I needed the refills, I searched for it on your site and they were nowhere to be found and the pen itself was no longer availed or searchable on the site, so I had to source the refills through a company calle “Retro 51” and they sent me the wrong refills and once I reached out to them about the issue they sent me the correct ones back but it has a completely different style of writing now with the refills and the feel of the pen is off… I still love the pen, don’t get me wrong, but I would rather stay loyal to your company and be able to find everything I need for my writing needs in the same place.

Kimmie

Site Experience Feedback

Sep 05, 2024

Ordered more product since I shared my extra sets with a co-worker. I love Levenger and so does my SrVP when he travels. The Circa translucent covers with discs fit nicely in his travel carry on.

PR

Site Experience Feedback

Aug 26, 2024

I have never had a bad experience in ordering from your company. Packages are always delivered as scheduled and arrive in good condition. Products selection is great from price point perspective. Products have also have been of great quality.

Online Shopper

Site Experience Feedback

Aug 14, 2024

GOOD

ltd

Site Experience Feedback

Aug 28, 2024

I like your products but I can only buy them with huge discounts due to their high regular prices.


Post-Delivery Feedback

Sep 05, 2024

I am a university history professor love your products but they are too expensive for my budget.