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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 521 - 540 of 7,888

Online Shopper

Site Experience Feedback

Sep 09, 2024

I received a discount on the SmartPlanner junior size refill and have no idea why. The product page did not indicate that it was on sale.

Antonio

Site Experience Feedback

Aug 30, 2024

I’m very pleased with all my purchases with levenger


Post-Delivery Feedback

Sep 09, 2024

Pen case love it

I love Levenger!

Site Experience Feedback

Sep 01, 2024

It was fine—no complaints.


Post-Delivery Feedback

Sep 09, 2024

I’ve been buying Levenger products for over twenty years, and I’ve never once had an issue. This purchase (the Engineer’s rollerball pen) was no exception. The pen’s weight is perfect for those desire a solid pen that also write effortlessly. I cannot recommend Levenger enough for their quality products!

Online Shopper

Site Experience Feedback

Sep 08, 2024

I always complain about shipping charges to Alaska. Ridiculous! Why can’t you mail via usps? I’ve asked before and never get a reply or consideration. Love your product/calendar so I keep ordering and giving a poor review.

WBAB

Site Experience Feedback

Sep 08, 2024

Except for the difficulty finding the product I was very well pleased/

trix

Site Experience Feedback

Sep 08, 2024

It would not accept a POBox address for shipping. Had a hard time finding the books - there is no tab for books. Otherwise OK.

Carol

Site Experience Feedback

Sep 08, 2024

Easy shopping experience, item was on sale, free shipping, use of points bright the cost down. Much appreciated!

Amy

Site Experience Feedback

Sep 08, 2024

No problems encountered. Mynitems were on sale, so that was great. I have used Levenger both professionally and personnally for decades.

Unhappy with shipping fees but the rest was a good experience

Site Experience Feedback

Sep 08, 2024

It was a smooth experience I just wish you would waive shipping fees since items are expensive

Ronny

Site Experience Feedback

Sep 08, 2024

The Levenger website is a pleasure to navigate making any purchase a snap.

Online Shopper

Site Experience Feedback

Sep 08, 2024

Simple process. User friendly.

Jimbo

Site Experience Feedback

Aug 29, 2024

My interaction was simple and intuitive. I quickly found what I was looking for and found the site well organized.

Luis

Post-Delivery Feedback

Sep 08, 2024

Great quality!

Houston10003

Site Experience Feedback

Sep 08, 2024

My dad always shopped here so I knew I could find the item I was looking for.

Dfang

Site Experience Feedback

Sep 06, 2024

Very easy to find what I'm looking for

Reb

Site Experience Feedback

Sep 06, 2024

No issues

Hawk

Post-Delivery Feedback

Sep 06, 2024

Had not ordered in some time, but as I expected, everything was as advertised. I love your specialized replacement pages.

Mr. Lee

Site Experience Feedback

Sep 06, 2024

Fine.

Jack Crow

Site Experience Feedback

Sep 06, 2024

I ordered 2 circa daily agenda refills but you have no 3 inch disks for the entire refill other containers for it. That seems like bad planning. I guess other sites will get our business for the disks and covers/travel case.

RA

Site Experience Feedback

Sep 06, 2024

I would have purchased more items to get free shipping.