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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 481 - 500 of 7,888

Nicky

Site Experience Feedback

Aug 28, 2024

I love levenger, I am able to put all my necessary work in it and be able to remove the paper whenever.


Post-Delivery Feedback

Sep 12, 2024

Really good, it helped make more space in my book so I could add more pages/notes.

Jane

Post-Delivery Feedback

Sep 12, 2024

I can always count on Levenger to have the highest quality products. Support is always there if needed. I buy my gorgeous pens and I give them as gifts. Thank you Levenger!

Stephen

Site Experience Feedback

Sep 11, 2024

excellent products, good sale prices, great customer service

marcela

Site Experience Feedback

Sep 11, 2024

im not sure what you did to your website but the shopping experience was not very good. i just wanted to find inserts for the size of planner that i had and the way the sit is laid out and how you go about selections is very bad. the last time i shopped on your site, it was fine so not sure what was done. Also, i wanted to buy a camo planner and although it says it is available, the selection just spins. the shopping cart needs some user experience testing. Im not sure why it was so difficult to just buy what i wanted vs your site forcing me to browse other unrelated needs.

Tom H

Site Experience Feedback

Sep 11, 2024

An overall good experience, The dropdown menu is a little finicky, but i was able to find what I needed

Michael K.

Site Experience Feedback

Sep 11, 2024

Good

Judi

Site Experience Feedback

Sep 11, 2024

Website was extremely easy to order from. Apple Pay made it so quick to check out.

Sylk

Site Experience Feedback

Sep 11, 2024

There are certain products with ambiguous details on the size of the Circa discs, I’m unsure if 3/4th inch aluminum discs for my compact will work out. I will see if it is too bulky when it arrives.

Online Shopper

Site Experience Feedback

Sep 11, 2024

I am a longtime purchaser- love your products. I am going in for my third cancer operation and guess what I did, I looked up your online catalog and looked carefully and made a project for when I come home. I lam excited I see you have a planner insert for 2025 how I love setting up my next year. You are higher in price but I love what carefully choose. Boy I love the gold edge paper refill.

RevDkg

Site Experience Feedback

Sep 11, 2024

Website is easy and helpful.

Alpine Studios Germany

Site Experience Feedback

Sep 11, 2024

there are some sites with errors and won't open

Jim

Site Experience Feedback

Sep 11, 2024

Excellent experience. Placed my order quickly.

Carrie

Site Experience Feedback

Aug 20, 2024

I signed up for text alerts to receive 30% off my purchase. I wasn't able to complete my cart the same day and then the code was no longer valid. I completed the purchase because I want the products but it leaves a bad taste in my mouth. Shipping charges are insane for products that already are expensive.


Post-Delivery Feedback

Sep 11, 2024

I love Levenger products, but sales discounts and codes were tricky to navigate with exclusions.

em

Site Experience Feedback

Sep 11, 2024

.

P.A.

Site Experience Feedback

Aug 29, 2024

Thank you for the discount and free shipping.


Post-Delivery Feedback

Sep 11, 2024

Levenger always has quality products. Everything I have ever ordered from them was fantastic.

Gamecock1

Site Experience Feedback

Sep 11, 2024

Have bought from Levenger for years! Love your products. Am retired now so am not a customer as often as I was. Products are always excellent quality!

Online Shopper

Site Experience Feedback

Aug 31, 2024

If I thought your company was woke I would discontinue doing business with Levenger

Fre

Site Experience Feedback

Sep 10, 2024

The website was easy to navigate and to place an order.

Babs

Site Experience Feedback

Sep 10, 2024

Loved the mini Constitution and bought 3 so I can give one to my brother and sister

Paul

Site Experience Feedback

Sep 10, 2024

The pull down tabs were a little annoying, but I will always shop Levenger. The products are greater than the annoyance. :)