Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 441 - 460 of 7,888
Reader Lady
Site Experience Feedback
Sep 13, 2024
The dropdown from the top of the website whenever my mouse is unintentionally hovering up there is very annoying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KT
Site Experience Feedback
Sep 13, 2024
Good, just wish it wasn’t so expensive
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bonster
Site Experience Feedback
Sep 13, 2024
A lot of items to shift through. Maybe put all the pens at the end, or feature items alphabetically.. or??
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MJR
Site Experience Feedback
Sep 13, 2024
I’ve had great experience with all levenger shopping on website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 13, 2024
Ease of use.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
MichiganClimber
Site Experience Feedback
Sep 13, 2024
a little harder to navigate Freeleaf choices. Perhaps I was impatient.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chrissy
Site Experience Feedback
Sep 13, 2024
I received an e-mail from a different seller announcing the release of an item. When I clicked on the link, the item was sold out. Then I turned to Levenger, where I have been very satisfied with inventory, prices, and service. Thanks so much for your consistent excellence.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnnie
Site Experience Feedback
Sep 13, 2024
Tried to buy the notebook from my android phone; that didnt work too well. But i want to have smaller items in my purse and that little notebook was perfect. Came home, bouht on my laptop. Worked just fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elle
Site Experience Feedback
Sep 13, 2024
Positive, quick and satisfying
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
RLC
Site Experience Feedback
Sep 13, 2024
Easy to browse
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Pete
Site Experience Feedback
Sep 03, 2024
Quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pete
Post-Delivery Feedback
Sep 13, 2024
When it comes to supplementing my use of Circa, Levenger is my “go to” vender. I’ve been a customer of Levenger for more than 15 years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Buddy
Site Experience Feedback
Sep 13, 2024
the whole logon, shopping, and exiting process is not as clear and direct as most places I shop online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mo
Site Experience Feedback
Aug 31, 2024
Hoped you would offer tablet/mobile phone jackets. You don't. So, I treated myself to a charming journal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mo
Post-Delivery Feedback
Sep 13, 2024
The purchase was originally for myself. When I saw the actual journal I felt it was so special it would be a great gift for my adult daughter's birthday. I may go back for another for myself....
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Valentina
Site Experience Feedback
Sep 13, 2024
I thought the process throughout the website was very smooth, efficient, and easy to use. I had a great experience ordering the products for my brother’s birthday gift!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
scales
Site Experience Feedback
Sep 13, 2024
Levenger has excellent price -value and attractive items. I have personally referred over 100 people to the site over the past 10 years. the leather goods are also well designed for professionals, well made and good quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JT
Site Experience Feedback
Sep 13, 2024
GREAT QUALITY WITH PAST ORDERS , EASY TO NAVIGATE WEB
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C. Que
Site Experience Feedback
Sep 13, 2024
Experience was good not great
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Magpie
Site Experience Feedback
Sep 13, 2024
The site does not work well on a phone--no matter which browser I use it is glitchy. It is also hard to see which size item you have selected because it will say one size, but another size will be highlighted right next to it (before you add to cart).
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Red Wine
Site Experience Feedback
Sep 05, 2024
The website is very user friendly. It is easy to find what you need quickly or browse for items that catch your eye.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Red Wine
Post-Delivery Feedback
Sep 13, 2024
Levenger products are always of good quality and these pens are no exception. The pen is well made, beautiful and writes smoothly. I am always pleased with products from them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jacquie G
Site Experience Feedback
Sep 13, 2024
I am a long-time customer of Levenger. I love the products and can't pass up a good deal. Best pens ever!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »