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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 441 - 460 of 7,888

Reader Lady

Site Experience Feedback

Sep 13, 2024

The dropdown from the top of the website whenever my mouse is unintentionally hovering up there is very annoying.

KT

Site Experience Feedback

Sep 13, 2024

Good, just wish it wasn’t so expensive

Bonster

Site Experience Feedback

Sep 13, 2024

A lot of items to shift through. Maybe put all the pens at the end, or feature items alphabetically.. or??

MJR

Site Experience Feedback

Sep 13, 2024

I’ve had great experience with all levenger shopping on website.

Online Shopper

Site Experience Feedback

Sep 13, 2024

Ease of use.

MichiganClimber

Site Experience Feedback

Sep 13, 2024

a little harder to navigate Freeleaf choices. Perhaps I was impatient.

Chrissy

Site Experience Feedback

Sep 13, 2024

I received an e-mail from a different seller announcing the release of an item. When I clicked on the link, the item was sold out. Then I turned to Levenger, where I have been very satisfied with inventory, prices, and service. Thanks so much for your consistent excellence.

Johnnie

Site Experience Feedback

Sep 13, 2024

Tried to buy the notebook from my android phone; that didnt work too well. But i want to have smaller items in my purse and that little notebook was perfect. Came home, bouht on my laptop. Worked just fine.

Elle

Site Experience Feedback

Sep 13, 2024

Positive, quick and satisfying

RLC

Site Experience Feedback

Sep 13, 2024

Easy to browse

Pete

Site Experience Feedback

Sep 03, 2024

Quick and easy


Post-Delivery Feedback

Sep 13, 2024

When it comes to supplementing my use of Circa, Levenger is my “go to” vender. I’ve been a customer of Levenger for more than 15 years.

Buddy

Site Experience Feedback

Sep 13, 2024

the whole logon, shopping, and exiting process is not as clear and direct as most places I shop online.

Mo

Site Experience Feedback

Aug 31, 2024

Hoped you would offer tablet/mobile phone jackets. You don't. So, I treated myself to a charming journal!


Post-Delivery Feedback

Sep 13, 2024

The purchase was originally for myself. When I saw the actual journal I felt it was so special it would be a great gift for my adult daughter's birthday. I may go back for another for myself....

Valentina

Site Experience Feedback

Sep 13, 2024

I thought the process throughout the website was very smooth, efficient, and easy to use. I had a great experience ordering the products for my brother’s birthday gift!

scales

Site Experience Feedback

Sep 13, 2024

Levenger has excellent price -value and attractive items. I have personally referred over 100 people to the site over the past 10 years. the leather goods are also well designed for professionals, well made and good quality.

JT

Site Experience Feedback

Sep 13, 2024

GREAT QUALITY WITH PAST ORDERS , EASY TO NAVIGATE WEB

C. Que

Site Experience Feedback

Sep 13, 2024

Experience was good not great

Magpie

Site Experience Feedback

Sep 13, 2024

The site does not work well on a phone--no matter which browser I use it is glitchy. It is also hard to see which size item you have selected because it will say one size, but another size will be highlighted right next to it (before you add to cart).

Red Wine

Site Experience Feedback

Sep 05, 2024

The website is very user friendly. It is easy to find what you need quickly or browse for items that catch your eye.


Post-Delivery Feedback

Sep 13, 2024

Levenger products are always of good quality and these pens are no exception. The pen is well made, beautiful and writes smoothly. I am always pleased with products from them.

Jacquie G

Site Experience Feedback

Sep 13, 2024

I am a long-time customer of Levenger. I love the products and can't pass up a good deal. Best pens ever!