Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 461 - 480 of 7,888
Rhonda
Site Experience Feedback
Sep 13, 2024
I love the sale on the item that I like. I do wish there were other page options for the size that I purchased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 13, 2024
Excellent
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dasch
Site Experience Feedback
Sep 12, 2024
Easy category items. Dislike when I hit the back button it starts at the top of the page again instead of taking me back to where I was when I selected an item to look at. Due to this I am less likely to click on an item to look at.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob Connex
Site Experience Feedback
Sep 12, 2024
I appreciate the sales and the selection, especially on pens and ink. I also like the quality of items that I have bought, especially leather. Without the sales, I would not shop this site. The prices are too expensive for what's offered. Also, and this is a BIG stink: shipping is just unreasonable. I took several items out of my cart because the shipping charges were disproportionate to the value of the items and for basic shipping. I started with $90, before shipping and tax. I left with $13.22 for a discounted rollerball, free shipping and a buck for taxes.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
jds46
Site Experience Feedback
Sep 12, 2024
My interaction was fine. The website is straightforward, products sorted well, and easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jannie Lou
Site Experience Feedback
Sep 12, 2024
Great products and love finding them on sale, with free shipping being an added bonus!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SteveC
Site Experience Feedback
Aug 26, 2024
Super easy to find what I wanted. Site navigation is easy. Levenger always has beautiful, quality merchandise. .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SteveC
Post-Delivery Feedback
Sep 12, 2024
The True Writer rollerball is stunning (northern lights acrylic). I wish the pen was slightly heavier, but I love it nonetheless.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
BCG
Site Experience Feedback
Sep 12, 2024
Great site but was somewhat glitchy loading on mobile device.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dog Doc
Site Experience Feedback
Sep 12, 2024
Faithful fan of Levenger for many years. Remain so. Sometimes have trouble finding what I'm looking for but usually not.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
th
Site Experience Feedback
Sep 12, 2024
I appreciate the discs that help me add or subtract pages easily and the quality of the paper that copycats cannot replicate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Junebug
Site Experience Feedback
Sep 12, 2024
Ive shopped from Levengers for many years. My family has always loved the items purchased. The quality of everything is super nice. We've never been disappointed with the products or customer service. Excellent company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Corky
Site Experience Feedback
Aug 28, 2024
No Issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Corky
Post-Delivery Feedback
Sep 12, 2024
I purchased my calendar pages for 2025 in junior size. The only issue was the package was delivered to the post office, rather than directly to my home. This just meant I had to drive to the post office to pick-up my page.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 12, 2024
For a first-time customer of your company and disc bound products, difficult to use your site and differentiate between them. Checkout a nightmare, had to do a chat to get the free shipping code despite providing my email and phone # several days ago. I was able to use the code FALL75 against my total of $152 but probably would have spent more had the site been easier to use. I hope I like your products.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Sou’p
Site Experience Feedback
Sep 12, 2024
Delighted to make this purchase today! My points helped a lot!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
peace
Site Experience Feedback
Sep 12, 2024
The rewards points should not expire.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Marlene
Site Experience Feedback
Sep 03, 2024
Easy to navigate and lots of items that I was looking for and some items I will be ordering for now on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marlene
Post-Delivery Feedback
Sep 12, 2024
Love the style and size, not heavy like others easy to use and lockable. Will purchase again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nemo
Site Experience Feedback
Sep 12, 2024
I didn't like not being able to pay directly with a credit card, without going through one of the apps like SHOP, GOOGLE, etc. But Debbie from Customer Service helped me find way of paying the invoice, and was very patient to boot. She's a keeper!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
LearningLady
Site Experience Feedback
Sep 12, 2024
I LOVE LEVENGER PRODUCTS. The products are expensive so when there is a sale I try to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AnnaKatt
Site Experience Feedback
Aug 27, 2024
Excellent except that it is hard to where to add the reward points
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AnnaKatt
Post-Delivery Feedback
Sep 12, 2024
The Levenger products are the absolutely best in the market. Paper is top notch for weight and quality. Planners are perfect whether your life is super busy or just slow and quiet. The Circa discs (plastic) are beautiful designs and colors. Perfect for turning and removing pages. Yes I do and will continue to recommend Levenger pieces. Oh and the leather crossover purse that I purchased is used everyday. Thank you Levenger! ~ deb #thewoodartstudio #genealogicalappointments
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 03, 2024
Very Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »