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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 461 - 480 of 7,888

Rhonda

Site Experience Feedback

Sep 13, 2024

I love the sale on the item that I like. I do wish there were other page options for the size that I purchased

Online Shopper

Site Experience Feedback

Sep 13, 2024

Excellent

Dasch

Site Experience Feedback

Sep 12, 2024

Easy category items. Dislike when I hit the back button it starts at the top of the page again instead of taking me back to where I was when I selected an item to look at. Due to this I am less likely to click on an item to look at.

Bob Connex

Site Experience Feedback

Sep 12, 2024

I appreciate the sales and the selection, especially on pens and ink. I also like the quality of items that I have bought, especially leather. Without the sales, I would not shop this site. The prices are too expensive for what's offered. Also, and this is a BIG stink: shipping is just unreasonable. I took several items out of my cart because the shipping charges were disproportionate to the value of the items and for basic shipping. I started with $90, before shipping and tax. I left with $13.22 for a discounted rollerball, free shipping and a buck for taxes.

jds46

Site Experience Feedback

Sep 12, 2024

My interaction was fine. The website is straightforward, products sorted well, and easy to use.

Jannie Lou

Site Experience Feedback

Sep 12, 2024

Great products and love finding them on sale, with free shipping being an added bonus!!!

SteveC

Site Experience Feedback

Aug 26, 2024

Super easy to find what I wanted. Site navigation is easy. Levenger always has beautiful, quality merchandise. .


Post-Delivery Feedback

Sep 12, 2024

The True Writer rollerball is stunning (northern lights acrylic). I wish the pen was slightly heavier, but I love it nonetheless.

BCG

Site Experience Feedback

Sep 12, 2024

Great site but was somewhat glitchy loading on mobile device.

Dog Doc

Site Experience Feedback

Sep 12, 2024

Faithful fan of Levenger for many years. Remain so. Sometimes have trouble finding what I'm looking for but usually not.

th

Site Experience Feedback

Sep 12, 2024

I appreciate the discs that help me add or subtract pages easily and the quality of the paper that copycats cannot replicate.

Junebug

Site Experience Feedback

Sep 12, 2024

Ive shopped from Levengers for many years. My family has always loved the items purchased. The quality of everything is super nice. We've never been disappointed with the products or customer service. Excellent company.

Corky

Site Experience Feedback

Aug 28, 2024

No Issues


Post-Delivery Feedback

Sep 12, 2024

I purchased my calendar pages for 2025 in junior size. The only issue was the package was delivered to the post office, rather than directly to my home. This just meant I had to drive to the post office to pick-up my page.

Online Shopper

Site Experience Feedback

Sep 12, 2024

For a first-time customer of your company and disc bound products, difficult to use your site and differentiate between them. Checkout a nightmare, had to do a chat to get the free shipping code despite providing my email and phone # several days ago. I was able to use the code FALL75 against my total of $152 but probably would have spent more had the site been easier to use. I hope I like your products.

Sou’p

Site Experience Feedback

Sep 12, 2024

Delighted to make this purchase today! My points helped a lot!

peace

Site Experience Feedback

Sep 12, 2024

The rewards points should not expire.

Marlene

Site Experience Feedback

Sep 03, 2024

Easy to navigate and lots of items that I was looking for and some items I will be ordering for now on.


Post-Delivery Feedback

Sep 12, 2024

Love the style and size, not heavy like others easy to use and lockable. Will purchase again

Nemo

Site Experience Feedback

Sep 12, 2024

I didn't like not being able to pay directly with a credit card, without going through one of the apps like SHOP, GOOGLE, etc. But Debbie from Customer Service helped me find way of paying the invoice, and was very patient to boot. She's a keeper!

LearningLady

Site Experience Feedback

Sep 12, 2024

I LOVE LEVENGER PRODUCTS. The products are expensive so when there is a sale I try to buy.

AnnaKatt

Site Experience Feedback

Aug 27, 2024

Excellent except that it is hard to where to add the reward points


Post-Delivery Feedback

Sep 12, 2024

The Levenger products are the absolutely best in the market. Paper is top notch for weight and quality. Planners are perfect whether your life is super busy or just slow and quiet. The Circa discs (plastic) are beautiful designs and colors. Perfect for turning and removing pages. Yes I do and will continue to recommend Levenger pieces. Oh and the leather crossover purse that I purchased is used everyday. Thank you Levenger! ~ deb #thewoodartstudio #genealogicalappointments

Online Shopper

Site Experience Feedback

Sep 03, 2024

Very Satisfied