Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 421 - 440 of 7,888
L
Site Experience Feedback
Sep 15, 2024
Good except when loading pages of catalogue it sometimes started over
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dalton
Site Experience Feedback
Sep 14, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Disappointed
Site Experience Feedback
Sep 14, 2024
Painfully slow response times. The concierge suggestions are not helpful and it feels like a scam to have your order more products than you want. The Circa ordering is also pretty shady. The Selected size is darker, not brighter or bolder. Feels like a scam to order the wrong items.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Jimmy
Site Experience Feedback
Aug 29, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmy
Post-Delivery Feedback
Sep 14, 2024
I bought a pocket briefcase. Though the model was the same one I bout years ago, this is clearly lower quality. The leather is much flimsier than the previous one and it has no stiffener. Is basically just a few layers of thin leather which may be synthetic. I think it will likely not last much past a year. It’s fine and works for now but it’s nowhere near the quality of the previous version.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Le
Site Experience Feedback
Sep 14, 2024
Looking for the right solution is not entirely intuitive. Had to search around a bit for the right combination of items. Took a lot longer to make the correct order before submitting.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
Chuck
Site Experience Feedback
Sep 14, 2024
While I appreciate this sale, prices perhaps could have been adjusted liberally consistent with our nation's present economic downturn. However, I have enjoyed the quality and durability of Levenger products.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
I wish there were some newer items. I like the simply irresistible kit because it is rather plain and clean looking.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
I was able find the products that I wanted easily. The checkout experience was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
leather good are way too expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lee
Site Experience Feedback
Sep 14, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike S
Site Experience Feedback
Sep 14, 2024
The interaction was very good. I saw some price reductions so I treated myself to an extra pen just for green ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
it would help if you clearly stated the specific dimensions of the various Circa sizes. I couldn't find this anywhere on the website though I imagine it was somewhere. But it should be easy to find! Also it would be great if you offered various fabric or types of covers for the CIRCA notebooks beyond plastic or leather. I didn't explore in depth other products this time around, but did peruse and many tempting products but the abundance of leather products, though beautiful, add weight and price, so maybe more lightweight & slightly less pricey alternatives would be useful!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JSA
Site Experience Feedback
Sep 14, 2024
Appreciate the reminder of a product I was reviewing on several ites
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
It’s was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cca
Site Experience Feedback
Sep 14, 2024
I love your products, but the prices are too high. I know that when I need something specific, I'm not disappointed in the product, just the price
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
BozB
Site Experience Feedback
Aug 28, 2024
Very good experience, easy to navigate and pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BozB
Post-Delivery Feedback
Sep 14, 2024
I'm starting a new project and thought this would be the most effective way to organize it. The product is as it's shown and arrives in a very timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jamie K
Site Experience Feedback
Aug 23, 2024
Always love Levenger: great products, lots of choice, attractive catalog. The True Writer pens are great; I have cherished my ball point for 17 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rockdollar
Site Experience Feedback
Aug 28, 2024
all went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rockdollar
Post-Delivery Feedback
Sep 14, 2024
I ordered a pen with the wrong type of cartridge (the buttons activated was not clear to me) and am trying to get the right cartridge (I wanted ballpoint) and awaiting an answer to my query.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
carriebg
Site Experience Feedback
Sep 13, 2024
I had a code for free shipping (FRIDAY13) but when I checked out it would not apply the discount.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jrc
Site Experience Feedback
Aug 26, 2024
Easy ordering, very easy to personalize products
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »