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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 421 - 440 of 7,888

L

Site Experience Feedback

Sep 15, 2024

Good except when loading pages of catalogue it sometimes started over

Dalton

Site Experience Feedback

Sep 14, 2024

Quick and easy

Disappointed

Site Experience Feedback

Sep 14, 2024

Painfully slow response times. The concierge suggestions are not helpful and it feels like a scam to have your order more products than you want. The Circa ordering is also pretty shady. The Selected size is darker, not brighter or bolder. Feels like a scam to order the wrong items.

Jimmy

Site Experience Feedback

Aug 29, 2024

Easy to navigate


Post-Delivery Feedback

Sep 14, 2024

I bought a pocket briefcase. Though the model was the same one I bout years ago, this is clearly lower quality. The leather is much flimsier than the previous one and it has no stiffener. Is basically just a few layers of thin leather which may be synthetic. I think it will likely not last much past a year. It’s fine and works for now but it’s nowhere near the quality of the previous version.

Le

Site Experience Feedback

Sep 14, 2024

Looking for the right solution is not entirely intuitive. Had to search around a bit for the right combination of items. Took a lot longer to make the correct order before submitting.

Chuck

Site Experience Feedback

Sep 14, 2024

While I appreciate this sale, prices perhaps could have been adjusted liberally consistent with our nation's present economic downturn. However, I have enjoyed the quality and durability of Levenger products.

Online Shopper

Site Experience Feedback

Sep 14, 2024

I wish there were some newer items. I like the simply irresistible kit because it is rather plain and clean looking.

Online Shopper

Site Experience Feedback

Sep 14, 2024

I was able find the products that I wanted easily. The checkout experience was quick and easy.

Online Shopper

Site Experience Feedback

Sep 14, 2024

leather good are way too expensive

Lee

Site Experience Feedback

Sep 14, 2024

Easy

Mike S

Site Experience Feedback

Sep 14, 2024

The interaction was very good. I saw some price reductions so I treated myself to an extra pen just for green ink.

Online Shopper

Site Experience Feedback

Sep 14, 2024

it would help if you clearly stated the specific dimensions of the various Circa sizes. I couldn't find this anywhere on the website though I imagine it was somewhere. But it should be easy to find! Also it would be great if you offered various fabric or types of covers for the CIRCA notebooks beyond plastic or leather. I didn't explore in depth other products this time around, but did peruse and many tempting products but the abundance of leather products, though beautiful, add weight and price, so maybe more lightweight & slightly less pricey alternatives would be useful!

JSA

Site Experience Feedback

Sep 14, 2024

Appreciate the reminder of a product I was reviewing on several ites

Online Shopper

Site Experience Feedback

Sep 14, 2024

It’s was simple.

cca

Site Experience Feedback

Sep 14, 2024

I love your products, but the prices are too high. I know that when I need something specific, I'm not disappointed in the product, just the price

BozB

Site Experience Feedback

Aug 28, 2024

Very good experience, easy to navigate and pay


Post-Delivery Feedback

Sep 14, 2024

I'm starting a new project and thought this would be the most effective way to organize it. The product is as it's shown and arrives in a very timely manner.

Jamie K

Site Experience Feedback

Aug 23, 2024

Always love Levenger: great products, lots of choice, attractive catalog. The True Writer pens are great; I have cherished my ball point for 17 years.

rockdollar

Site Experience Feedback

Aug 28, 2024

all went well


Post-Delivery Feedback

Sep 14, 2024

I ordered a pen with the wrong type of cartridge (the buttons activated was not clear to me) and am trying to get the right cartridge (I wanted ballpoint) and awaiting an answer to my query.

carriebg

Site Experience Feedback

Sep 13, 2024

I had a code for free shipping (FRIDAY13) but when I checked out it would not apply the discount.

Jrc

Site Experience Feedback

Aug 26, 2024

Easy ordering, very easy to personalize products