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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 381 - 400 of 7,888

WckRN

Site Experience Feedback

Sep 17, 2024

Was charged for shipping even though free shipping code entered

Lelee

Site Experience Feedback

Sep 17, 2024

Nice products although some are overpriced.

tita

Site Experience Feedback

Sep 07, 2024

Easy to navigate through the website. Fast and easy.


Post-Delivery Feedback

Sep 17, 2024

Great quality and craftsmanship.

DebL

Site Experience Feedback

Sep 17, 2024

I have purchased from Levenger since they started and love the products. I still use the lap desk I ordered for my dad and now have inherited.

Kay

Site Experience Feedback

Sep 02, 2024

The site appeared easily with a Google search for Levenger ink converters. I need these to utilize bottled inks with my previously-purchased Levenger pens. Free shipping was a term I especially wanted, since the purchase itself was relatively minor.


Post-Delivery Feedback

Sep 17, 2024

Levenger pens and accessories are excellent quality. I was looking for ink converters for pens I have owned forever, and they quickly shipped exactly what I needed to enjoy my new collection of bottled inks.

Stephen

Site Experience Feedback

Sep 17, 2024

Your website is easy to use. Before I retired, I purchased my office supply needs from Levenger. You are a great company to work with.

Kimberley

Site Experience Feedback

Sep 16, 2024

Very good

Bennie

Site Experience Feedback

Sep 16, 2024

I have a thing for fountain pens. I’m redoing my office to make it look more classy and elegant as my fountain pen collection. Levenger allows me to do this. And my purchases arrive more quickly than some other shops that I’ve ordered from

Kim

Site Experience Feedback

Sep 02, 2024

Excellent with top quality product that are a pleasure to use.

molly

Site Experience Feedback

Sep 16, 2024

I placed an order, but soon realized another related product would be very helpful. Luckily, I called customer service before my order had been processed and was able to cancel that order. Joe set up a new order with both items, saving me the shipping charges. He was friendly, efficient, and so helpful.

Sue

Site Experience Feedback

Sep 16, 2024

Easy Clear instructions on personalization Worried sbout shipping time as its birthday gift

Mimi

Site Experience Feedback

Sep 16, 2024

I was trying to shop on my phone which would have been much easier, but the sign in tab was never high enough on the screen for me to log in. I knew I would be purchasing gifts but it was very frustrating trying to toggle back and forth between pages.

Christopher

Site Experience Feedback

Sep 16, 2024

The Levenger product is well designed and useful year after year. I love the way it helps me keep organized.

figeroid

Site Experience Feedback

Sep 16, 2024

I have always had great service as well as useful and beautiful products.

Kamala

Site Experience Feedback

Sep 16, 2024

I enjoyed my shopping on your website. So many beautiful things to choose from!

The wise shopper

Site Experience Feedback

Sep 16, 2024

Friendly and accommodating site with beautiful items for the perfect gift.

Willie

Site Experience Feedback

Aug 26, 2024

It was very easy to order from Levenger. When I was working I was able to order Levenger pens, which I love. I'm happy to be able to get refills for my old pens.


Post-Delivery Feedback

Sep 16, 2024

If you are looking for high quality and beautiful pens, Levenger is the place to go. In the past I bought several pens from them and the pens are still in great shape. I continue to buy refills for the pens from Levenger as I can't find the refills anywhere else.

Archival

Site Experience Feedback

Sep 16, 2024

Smooth

Kristy

Post-Delivery Feedback

Sep 16, 2024

I am a big fan of the Circa Agenda planners and have used them for years. I like the layout and the quality of the paper. I'm glad Levenger continues to make this product in sizes that fit my planner cover.

Kershnav

Site Experience Feedback

Sep 16, 2024

It was fast an effective, got what i needed quickly