Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 12% | 12% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 361 - 380 of 7,888
yes
Site Experience Feedback
Sep 18, 2024
Have not ordered in many years but stayed on the email waiting until what I wanted was on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Sep 18, 2024
Your payment process needs to be easier. There were too many clicks to get to the final payment.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Andrew K
Site Experience Feedback
Sep 18, 2024
easy to redeem my points and see when points are expiring. awesome that I can use them on top of existing sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 18, 2024
Difficult to find and apply rewards and promotions. It looks like i was overcharged.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
bookworm
Site Experience Feedback
Sep 18, 2024
Finding where to put the code for free shipping was a bit challenging... otherwise it was smooth sailing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Trish
Site Experience Feedback
Sep 05, 2024
Your website moves to random pages. It does let you move around easily.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Trish
Post-Delivery Feedback
Sep 18, 2024
Work on reducing your shipping fees. They are unreasonable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Micky
Site Experience Feedback
Sep 18, 2024
was disappointed in shipping charges. Website said that ink was no charge for shipping, but refills added several dollars to shipping charges
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Milliegirl
Site Experience Feedback
Sep 18, 2024
The website was very easy to maneuver. It did buffer a lot at times tho when an image was zoomed in on. One thing that I didn’t like when I was looking at notebooks, was that it showed 4 different sizes, but one of the sizes wasn’t an available option to click on. It was for the midway size. If it was sold out, that’s okay. Just gray out the button. Otherwise it looks like it was a forgotten option on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Site Experience Feedback
Sep 18, 2024
Very smooth transaction, as always with Levenger.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SJ
Post-Delivery Feedback
Sep 18, 2024
I ordered notepads from Levenger. Love the way my fountain pens write on the paper. Nice colors in the set. And quick shipping!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LisaSC
Site Experience Feedback
Sep 05, 2024
I’m looking for a tote/magazine stand that I can use as a house knitting/WFH/reading cache that will stand on its own & easily move from room to room. I think I’ve settled on your By Your Side (?) tote. I actually bought the NY Library half pint tote because I am feeling homesick for my city.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DRH
Site Experience Feedback
Sep 18, 2024
Shipping too high for a premium product.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
imohf@aol.com
Site Experience Feedback
Sep 17, 2024
Was surprisingly informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
imohf
Site Experience Feedback
Sep 17, 2024
That was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann
Site Experience Feedback
Sep 17, 2024
Overall easy to use and nice pictures of products, very helpful.I would like a few additional pictures. Colors were limited and showed colors that were not available. This led to me deciding not to purchase some items. Not sure if colors will re-stock or not to look for them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Desk enjoyer
Site Experience Feedback
Sep 17, 2024
Easy to navigate. Good and original choices for desk items. Quality items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wise owl
Site Experience Feedback
Sep 17, 2024
Had some problems finalizing order but likely due to my connectivity issues
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Nylorac
Site Experience Feedback
Sep 17, 2024
Very much like Levengers furniture, lamps , furniture- like accessories.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
iSpy
Site Experience Feedback
Sep 17, 2024
Good experience. Looked thru everything on the site (917 items!). Motivated by the sale and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 17, 2024
Very disappointed in the shipping charges as i was expecting free shipping based on promotions. At the very least your promotions are confusing and it is unclear what qualifies and when.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »