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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 361 - 380 of 7,888

yes

Site Experience Feedback

Sep 18, 2024

Have not ordered in many years but stayed on the email waiting until what I wanted was on sale.

Jim

Site Experience Feedback

Sep 18, 2024

Your payment process needs to be easier. There were too many clicks to get to the final payment.

Andrew K

Site Experience Feedback

Sep 18, 2024

easy to redeem my points and see when points are expiring. awesome that I can use them on top of existing sale!

Online Shopper

Site Experience Feedback

Sep 18, 2024

Difficult to find and apply rewards and promotions. It looks like i was overcharged.

bookworm

Site Experience Feedback

Sep 18, 2024

Finding where to put the code for free shipping was a bit challenging... otherwise it was smooth sailing.

Trish

Site Experience Feedback

Sep 05, 2024

Your website moves to random pages. It does let you move around easily.


Post-Delivery Feedback

Sep 18, 2024

Work on reducing your shipping fees. They are unreasonable.

Micky

Site Experience Feedback

Sep 18, 2024

was disappointed in shipping charges. Website said that ink was no charge for shipping, but refills added several dollars to shipping charges

Milliegirl

Site Experience Feedback

Sep 18, 2024

The website was very easy to maneuver. It did buffer a lot at times tho when an image was zoomed in on. One thing that I didn’t like when I was looking at notebooks, was that it showed 4 different sizes, but one of the sizes wasn’t an available option to click on. It was for the midway size. If it was sold out, that’s okay. Just gray out the button. Otherwise it looks like it was a forgotten option on the website.

Becky

Site Experience Feedback

Sep 18, 2024

Very smooth transaction, as always with Levenger.

SJ

Post-Delivery Feedback

Sep 18, 2024

I ordered notepads from Levenger. Love the way my fountain pens write on the paper. Nice colors in the set. And quick shipping!

LisaSC

Site Experience Feedback

Sep 05, 2024

I’m looking for a tote/magazine stand that I can use as a house knitting/WFH/reading cache that will stand on its own & easily move from room to room. I think I’ve settled on your By Your Side (?) tote. I actually bought the NY Library half pint tote because I am feeling homesick for my city.

DRH

Site Experience Feedback

Sep 18, 2024

Shipping too high for a premium product.

imohf@aol.com

Site Experience Feedback

Sep 17, 2024

Was surprisingly informative

imohf

Site Experience Feedback

Sep 17, 2024

That was easy

Ann

Site Experience Feedback

Sep 17, 2024

Overall easy to use and nice pictures of products, very helpful.I would like a few additional pictures. Colors were limited and showed colors that were not available. This led to me deciding not to purchase some items. Not sure if colors will re-stock or not to look for them again.

Desk enjoyer

Site Experience Feedback

Sep 17, 2024

Easy to navigate. Good and original choices for desk items. Quality items.

Wise owl

Site Experience Feedback

Sep 17, 2024

Had some problems finalizing order but likely due to my connectivity issues

Nylorac

Site Experience Feedback

Sep 17, 2024

Very much like Levengers furniture, lamps , furniture- like accessories.

iSpy

Site Experience Feedback

Sep 17, 2024

Good experience. Looked thru everything on the site (917 items!). Motivated by the sale and free shipping.

Online Shopper

Site Experience Feedback

Sep 17, 2024

Very disappointed in the shipping charges as i was expecting free shipping based on promotions. At the very least your promotions are confusing and it is unclear what qualifies and when.