Levenger Reviews - 7,888 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 341 - 360 of 7,888
Cleone
Site Experience Feedback
Sep 21, 2024
I was not able to personalize the glasses case I purchased. The item was shone with initials. But would not let me order personalization. I saw a review of this item that said the purchaser could not personalize her item either. I really wanted initials on this item.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Hope
Site Experience Feedback
Sep 21, 2024
I didn’t expect there to be any shipping costs, as the products said free shipping. I also had a coupon that deducted $30 from the order, but it wasn’t applied when I pressed ‘order’. I’m hopeful the purchases will meet my expectation that they will be high quality.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bina
Site Experience Feedback
Sep 04, 2024
I tried to personalize the. Are rack but couldn’t check after it was in the cart.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bina
Post-Delivery Feedback
Sep 20, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KathyTexan
Site Experience Feedback
Sep 04, 2024
I’m so glad I tried ordering online. It was a breeze!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KathyTexan
Post-Delivery Feedback
Sep 20, 2024
I love the quality of your products. The book weight I purchased is beautiful (with the NY Public Library logo). I bought one for my dear friend’s birthday. She’s going to love it. I’ve been a Levenger customer for many years. I still treasure my copy Winston Churchill’s book on painting from the Levenger Press.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
bob
Site Experience Feedback
Sep 20, 2024
your search mechanism sucks I bought some red elastic bands for my letter size notebook and needed other colors, and it was an act of God to get back and order them. It was really ridiculous
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
SCJR
Site Experience Feedback
Sep 20, 2024
Very happy with previous purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MS Buyer
Site Experience Feedback
Sep 20, 2024
I never have any problems buying on Levenger’s website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Sep 20, 2024
I recently visited the Levenger website and wanted to provide feedback on my experience. Overall, the site design is visually appealing, with a clean and professional layout that matches Levenger's brand image. However, I encountered a few issues during my interaction that could be improved for a smoother user experience. 1. **Aesthetics & Layout**: The website is well-designed, with clear navigation and an intuitive layout. The categories are easy to find, and the product images are high-quality, giving a good sense of what to expect. 2. **Product Information**: Each product page provides ample detail on the items, including descriptions, specifications, and reviews. I appreciated the depth of information available for making informed decisions. 3. **Checkout Process**: The checkout process was fairly straightforward, and I appreciated the variety of payment options offered, including PayPal and credit card. The ability to save my cart for later was also convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 04, 2024
Website isn't particularly easy to navigate, pop ups frequently disappear when trying to click.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 20, 2024
The Circa products are excellent, but the overall experience is blunted by the high costs. I usually wait until things are on sale and then stock up. Shipping is very expensive, I don't understand why there isn't a level of purchase that can generate free shipping.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
liz
Site Experience Feedback
Sep 19, 2024
My first order placed in July was stolen and so I enquired about a replacement. They said they would send one. I never received, again they apologized and said they would send it. They did not. So, I'm okay with them not sending me a free replacement but they should have told me that they would not do that. So I ordered again today.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
B
Site Experience Feedback
Sep 19, 2024
Nothing bad. I knew exactly what I wanted. I was just waiting for payday.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Dirty dan
Site Experience Feedback
Sep 19, 2024
System was very intuitive, everything could be found easily
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Cpar
Site Experience Feedback
Sep 19, 2024
Very easy to locate my selected items on the web page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 19, 2024
The elaborate surveys in exchange for a small reward that seems never to be rewarded is mildly annoying. However, I felt obligated to offset a bad review I left on a prior visit.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Rickrd2
Site Experience Feedback
Sep 19, 2024
Levenger is awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jean
Site Experience Feedback
Sep 19, 2024
The website is easy to use. Very customer friendly. I have not had any problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susan
Site Experience Feedback
Sep 19, 2024
Please add the plastic books back. we love to give them to customers
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 18, 2024
na
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Bcass
Site Experience Feedback
Sep 18, 2024
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Stia
Site Experience Feedback
Sep 18, 2024
Look forward to catching some of my favorite items when they are on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »