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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 321 - 340 of 7,888

Scott

Site Experience Feedback

Sep 24, 2024

Intuitive and easy to personalize items!

Joe

Site Experience Feedback

Sep 24, 2024

Easy to use

do not publish

Site Experience Feedback

Sep 23, 2024

I have been buying products from Levenger for many years. I have been Circa calendars for at least 5 years. I searched many times (I gave up at 7) and never found my regular calendar. I finally found something that looked similar and ordered it. Did you change the design? It was incredibly frustrating. That's why I gave you such a low rating on this purchase,

Carrie

Site Experience Feedback

Sep 23, 2024

Everything was easy to understand

Suzie

Post-Delivery Feedback

Sep 23, 2024

This is the 10 bag I have Always perfect as advertised.

HBun

Site Experience Feedback

Sep 16, 2024

I thought the site was easy to navigate.


Post-Delivery Feedback

Sep 23, 2024

I bought this bag to commemorate the start of her first job. She chose the bag and told me it exceeded her expectations: It was roomier than she had anticipated. Thank you!

Stocker

Site Experience Feedback

Sep 23, 2024

Doing a great job. Don't know how to search past orders if i haven't registered an account. also, looking for corporate discount and gifting. Debossing, hot foil stamping of my logo, etc.

Leon18

Site Experience Feedback

Sep 13, 2024

Would buy again


Post-Delivery Feedback

Sep 23, 2024

Would buy again! Thank you

Pat C

Site Experience Feedback

Sep 23, 2024

all worked as it should. I am pleased with the products I have received and enjoy shopping here

Mollie

Site Experience Feedback

Sep 12, 2024

Love this brand


Post-Delivery Feedback

Sep 23, 2024

Anything I have ever purchased from Levenger has been exceptional.

Tulio

Site Experience Feedback

Sep 11, 2024

Didn't know that a minimum was needed to check out so I added an item to qualify.


Post-Delivery Feedback

Sep 22, 2024

Levenger had exactly the two items I wanted. The on line ordering was swift and easy. I have already recommended to my Daughter that she look at the site.

MAB

Site Experience Feedback

Sep 22, 2024

Good website - items clearly described

Jean

Site Experience Feedback

Aug 31, 2024

Good

Doc Jones

Site Experience Feedback

Sep 12, 2024

Excellent website for ecommerce. But you need to offer free or less expensive shipping. Other merchants do!


Post-Delivery Feedback

Sep 22, 2024

The quality and consistency of Levenger products is so high that I am always delighted and satisfied with my purchases. The leather goods make terrific gifts.

Online Shopper

Site Experience Feedback

Sep 22, 2024

The book mark bungee is the only bookmark I own and give as gifts.

Bebe

Site Experience Feedback

Sep 21, 2024

Didn’t know they had deal of the day. It was a nice surprise to see an item I was very interested in for a good deal. Checkout was fairly quick, until I was watching the circle spinning. I was waiting for PayPal. I thought the order wasn’t going to go through for some reason. It been a long day… woke up at 3am for work and now it’s 10:30pm. So I was irritated, that’s my fault… over all I’m very happy the item I was browsing at everytime I open the site was going to be mine!

Ff

Site Experience Feedback

Sep 10, 2024

No problems navigating the website. The multiple view and magnification options are appreciated. Shipping costs are significantly higher than most outlets.


Post-Delivery Feedback

Sep 21, 2024

The calendar was as described. The LevTech under-cover desk pad shoes it as free standing. This is not the case. I purchased it as a type of easel to prop up pics while I am working on art projects. The back DOESN'T stay up on its own. I will try to purchase some type of gizmo to keep it up, but if I cannot find something suitable, I will send it back as it will not work for my intended purchase.

Cheryl B

Site Experience Feedback

Sep 11, 2024

The website is confusing. The search function only works once I was in the category. This took too long to find what I was looking for. I have been on this site numerous times trying to decide on this very purchase. My phone search was never saved to the online search on my desktop. I really think the shipping of $79 is unreasonable for this century....every other retailer is doing free shipping. I understand the consumer price goes up when the shipping is free; however, $79 is steep.


Post-Delivery Feedback

Sep 21, 2024

I was to receive a video of how to fill my ink pen. Did not receive any video.

Mel

Site Experience Feedback

Sep 21, 2024

Great products

Jeanne

Post-Delivery Feedback

Sep 21, 2024

Love these products!