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Levenger Reviews - 7,888 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

12%12%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 301 - 320 of 7,888

lrn

Site Experience Feedback

Sep 27, 2024

Your shipping policy is awful. Your website is confusing. I hate it.

Online Shopper

Post-Delivery Feedback

Sep 27, 2024

I love Levenger’s page points, but must admit that I liked the original ones better than this new style. I prefer the smaller size, and the simpler design

Caroline

Post-Delivery Feedback

Sep 27, 2024

The quality of the pens are spectacular and because of that I have purchased 4 so far. The weight and the beauty of the pens are exquisite. The ink does skip but I have replaced them with another brand.

DJ

Post-Delivery Feedback

Sep 27, 2024

Quality product and excellent service.

Tina

Post-Delivery Feedback

Sep 27, 2024

I was looking for a vertical calendar refill starting with Monday; however, you don't have that one any more. I did get my yearly and weekly calendar.

bookreader

Post-Delivery Feedback

Sep 27, 2024

Great shopping experience. Levenger stocks unique items and high quality paper and cards that I can't find anywhere else.

Mike

Site Experience Feedback

Sep 16, 2024

I have purchased the same Levenger desk-top calendars for about 10 years and the price fluctuations are a bit kooky, but I guess buying a 2025 calendar in September of 2024 is helping to bring it down.


Post-Delivery Feedback

Sep 27, 2024

I have purchased these calendars for the last six years and all my gift recipients continue to enjoy them.

CBH

Site Experience Feedback

Sep 26, 2024

I was looking for a bullet journal, but I don’t want to carry around another notebook. The Levenger refills are more expensive than equivalent notebooks on Amazon, but I really want to have everything in one place. I knew exactly what I was looking for and was able to find it with a simple search. I had two options, both on sale, but still expensive. If I were not so invested in Circa, I would probably buy a cheaper one on Amazon. It would be very nice to have a Senior discount - as a retiree, I really shouldn’t be spending this much. I’m justifying the expense because I will use the Circa pages, while a separate notebook might be abandoned. When my rent goes up again next year - well, I don’t want to think about that. A meaningful discount would help me stay a customer, though.

Online Shopper

Site Experience Feedback

Sep 26, 2024

I liked the layout and the items offered for sale. Was surprised that Levengers had a tatical wallet for an offering.

Grandma Pajama

Post-Delivery Feedback

Sep 26, 2024

I bought the Marilyn Monroe leather undated calendar for my daughter. She loves it!

Brownie

Site Experience Feedback

Sep 15, 2024

I was hoping to locate a better discount. But I love this bag and settled for free shipping instead.


Post-Delivery Feedback

Sep 26, 2024

I like this Carrie bag so much... Now I have red, tan, black and navy. Too bad the navy is no longer available

Susie

Site Experience Feedback

Sep 11, 2024

I liked reviewing the catalog online and the review of items on sale.


Post-Delivery Feedback

Sep 26, 2024

Quality of products

Steve

Site Experience Feedback

Sep 19, 2024

Shipping too high for a small wallet


Post-Delivery Feedback

Sep 26, 2024

Replaced my last Levenger wallet. Great quality, easy to order.

MS

Site Experience Feedback

Sep 25, 2024

Sorry that the additional discount didn't work with my order, but other than that, I'm very happy to buy more five year journals at an excellent price.

Ypsilanti

Site Experience Feedback

Sep 25, 2024

Easy to use!

Steph

Post-Delivery Feedback

Sep 25, 2024

I was excited to see the midi size planner but disappointed that not all tools are available in this size. Levinger Circa tools are a favorite of mine.

Online Shopper

Post-Delivery Feedback

Sep 25, 2024

Product is good quality and arrived on time. I wish there were no-cost returns. I ordered an item in the wrong size but it's less expensive for me to keep it than return it. I also would like the Web site to offer more guidance for first-time users of the Circa system in terms of what size discs to order, etc.

Colette

Site Experience Feedback

Sep 15, 2024

Levenger quality is the number one reason I return.


Post-Delivery Feedback

Sep 25, 2024

Levenger has the highest quality goods at reasonable prices. I feel like I am indulging myself every time I use one of their pens. The notebook systems are a thing of beauty. It is also the most flexible, expandable note taking product I have used. Co-workers seeing me use the notebooks in meetings have been curious and have become clients, just by seeing it in use. Can't give UT a stronger recommendation than that!

Bobby

Site Experience Feedback

Sep 24, 2024

Great products and great purchase experience!

MAC

Site Experience Feedback

Sep 18, 2024

I like the way your website is layed out, very user friendly to use. I like the fact that I can click on a product, view the photos and description, add it to my check-out bag and return to the shopping page, but I wish it would return me to exactly where I left off with one click of my mouse.


Post-Delivery Feedback

Sep 24, 2024

I'm always very happy with the products offered on Levenger.com, the quality, look and manufacturing of the items I've purchased from Levenger have always been of the best quality.