Levenger Reviews - 7,883 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 281 - 300 of 7,883
Dr. P
Post-Delivery Feedback
Sep 28, 2024
I am a pen lover, and the pen at Levenger are beautiful and unique
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BradW
Post-Delivery Feedback
Sep 28, 2024
I know I was supposed to have my initials embossed on an order. I contacted customer support and was told that I didn’t order it embossed, didn’t pay for embosssed, and wasn’t going to get embossed. I went to return the product at my own expense but there IS A $7.95 FEE TO RETURN A PRODUCT. NOPE. GOODBYE LEVENGER. WILL NOT RECOMMEND. YOU HAD A CHANCE TO HAVE A LOYAL CUSTOMER. I HOPE THE $7.95 WAS WORTH IT.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 6
- Customer Support: 1
- Full ratings for this review »
Deb
Post-Delivery Feedback
Sep 28, 2024
I saw an online ad and decided to order what I saw. Then I got an email and ordered two more items the next day. I’m so thrilled with all three items, especially the Carrie purse! I’m getting ready for an international trip and it’s perfect. Spots for cards, phone, passport, cash…I’ve already recommended it to a friend going on the same trip!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
DW
Post-Delivery Feedback
Sep 28, 2024
This Book Bag is definitely well worth the money and is well made to hold books and be carried around. I did think it had a zipper on the top to close the bag up more secure, but that's the only thing I was disappointed in. Wish they came in other colors also. Really going to enjoy carrying my books around in this awesome Book bag. And it came quickly also.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 28, 2024
I have shopped Levenger for many years and will continue to do so.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 28, 2024
Very nice small bag for taveling
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Stitcher
Post-Delivery Feedback
Sep 28, 2024
It is very easy to order by phone or online. The quality is always excellent, and the sales always have something I want to order!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
D
Site Experience Feedback
Sep 18, 2024
No comment
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Post-Delivery Feedback
Sep 28, 2024
Levenger offers a distinctively unique line of merchandise that complements functional and decorative needs. However, you must be certain that the item is exactly what you want.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 28, 2024
Not sure why my padfolio cam in a 16x8 inch shipping box and I had to pay $15 in shipping costs. I hesitated buying my item due to shipping costs? Is a portion of this shipping fee go to Levenger?
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Connor
Site Experience Feedback
Sep 28, 2024
It was a little hard to find the refills for the jotlet book, and I felt like they should have been a recommended addition when I put it in my cart (rather than a different notebook as it was, in addition to the cheaper hole punch that I did not end up getting -- in favor of the slightly more expensive one). I ended up finding everything though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tee
Post-Delivery Feedback
Sep 28, 2024
first time purchase of this product, but it fits nicely into my Levenger box
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jane
Post-Delivery Feedback
Sep 27, 2024
I love my Levenger Pens. And when they offered a buy one get one free I jumped on it. The Pens are always top quality and the choice of of cases is beautiful,making it hard to choose.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Scott
Site Experience Feedback
Sep 16, 2024
I received the postcard about the Fall Sale, and couldn't resist!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scott
Post-Delivery Feedback
Sep 27, 2024
One of the items I ordered is not expected to be in stock soon, and your team alerted me. I thanked them via email and said if its not available before Christmas to just credit my account...I have heard nothing since, but I assume that is fine.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mississippi Lady
Post-Delivery Feedback
Sep 27, 2024
Products have alway been satisfactory. Their quality is always top shelf. I enjoy all their catalogs and emails.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Stia
Post-Delivery Feedback
Sep 27, 2024
Weekly desk calendar(s) purchased for me and a coworker. We've been buying them foe several years now and use them daily at work.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lrn
Site Experience Feedback
Sep 27, 2024
Your shipping policy is awful. Your website is confusing. I hate it.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 27, 2024
I love Levenger’s page points, but must admit that I liked the original ones better than this new style. I prefer the smaller size, and the simpler design
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Caroline
Post-Delivery Feedback
Sep 27, 2024
The quality of the pens are spectacular and because of that I have purchased 4 so far. The weight and the beauty of the pens are exquisite. The ink does skip but I have replaced them with another brand.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DJ
Post-Delivery Feedback
Sep 27, 2024
Quality product and excellent service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tina
Post-Delivery Feedback
Sep 27, 2024
I was looking for a vertical calendar refill starting with Monday; however, you don't have that one any more. I did get my yearly and weekly calendar.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »