Levenger Reviews - 7,883 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 261 - 280 of 7,883
Metal Man
Site Experience Feedback
Sep 30, 2024
This is my first purchase from levenger. It was a very easy and pleasant transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
QEliz
Post-Delivery Feedback
Sep 30, 2024
Quality of products is unfailingly good; selection exceeds expectations; customer service has always been good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
I saw the NYPL big bag on IG. Then saw the tote and I just had to have it. It was on sale too. Not a lot but enough. So I snagged it. And I absolutely love it as a book bag. The kids will steal this from me. For sure.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rocky
Post-Delivery Feedback
Sep 30, 2024
My grand daughter is heading for graduate school and I bought her a book bag with side pockets and lots of room for books, computer. It will be a perfect Christmas present as she starts grad school in January
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
Not what I paid for. When I called to express my disappointment the customer service person talked over me and even apologized for doing so.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
Product delivered to wrong addresss-I had to go find it-do not use USPS in Atlanta area. they are really bad
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
DO NOT PUBLISH
Site Experience Feedback
Sep 30, 2024
I use the ruled refills without the title boxes. IMPOSSIBLE to find on your site. I called the customer service number to find them and when I asked if they were possibly discontinued the representative jumped at the chance to "agree with me" and said she thought they were discontinued. When I asked her to check with someone else to confirm she dug her heels in and was snappy. I have been using these as long as Circa has been around, and do not want to have the distraction of changing the paper I'm using. We found them (!!!!!!!!!) and are happy to use with our 2 new employees systems and mine. I love Levenger products and use them all day, everyday, but your web site is unresponsive and the user interface is difficult to move back and forth between item. I have another person starting in 2 weeks and would be happy to let her start the system with whatever she wants, but would not be disappointed if she just wanted a generic system from Staples or a "Red and Black" notebook. The experience of the Levenger products is lovely, but your website and customer service is terrible.
- Overall Rating: 2
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
Of late, some of the phone order takers are obviously new. They are NOT acquainted with the vast product line. Please know, I have been purchasing Levenger items for over 30 years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
Mary H-S
Site Experience Feedback
Sep 30, 2024
I have used this site many times over the years and it is much easier to utilize than most.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheryl
Post-Delivery Feedback
Sep 30, 2024
I have always loved writing pens. I’ve tried other fountain pens but I have not been completely satisfied. I am over the moon with this purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
OkieJoan
Post-Delivery Feedback
Sep 30, 2024
Found this cool page holder when reading books! Bought one fire me and 2 for gifts. Also found my best friends birthday gift; Retro51 pen!! Fair prices and great service.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Aqualung
Post-Delivery Feedback
Sep 30, 2024
As soon as you finish a purchase and get a confirmation-- the email suggests that you have to sign up for an app in order to track your shipping. Clearly this is an effort to get my information in the hands of advertisers. Once the item was "shipped", I was able to see a FedEx tracking link. But the first interaction did not have this link-- it suggested that the only way I could track is by signing up for an app. Stop doing this.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Phil6567
Post-Delivery Feedback
Sep 30, 2024
Have been a customer for years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
aaf
Site Experience Feedback
Sep 15, 2024
Came to gift stationery to my daughter and son-in-law who love stationery. Lovely experience; shipping costs are a bit high for length of delivery days.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
aaf
Post-Delivery Feedback
Sep 30, 2024
I enjoy your products so much I extend this joy as gifts to family and friends. The gift was not received on time; the gift was supposed to be left in the secure location-it was not. I called customer service who thought I was supposed to track the package down. I had to ask the rep to look to see where the package could be currently. I helped her to locate the local post office. The recipient retrieved the gift from the post office.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Gayle7659
Post-Delivery Feedback
Sep 30, 2024
I was very happy with the quality of the backpack and the number of pockets for storing necessary items that was in and outside of the backpack. My only criticism was the amount of disposable only packaging it was wrapped in. I do understand it was necessary to protect the item from damage in shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
way too expensive
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
jno
Post-Delivery Feedback
Sep 29, 2024
My complaint is with the pen and pencil set. I have purchased pens from Levenger previously, but was disappointed with one. The color was not what was pictured, there was no information with the set, and just did not meet the quality expectations I have come to expect from Levenger branded products.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jim
Post-Delivery Feedback
Sep 29, 2024
Well made products. Not cheap, but also not cheaply made.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Kat
Site Experience Feedback
Sep 29, 2024
Good but bring the Circa pebble with clear part that attaches to the rings back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 29, 2024
I have wanted this item for a long time but didn't need it as I have numerous Circa notebooks. Finally gave in before it becomes obsolete. Item came sooner than estimated and was able to track it until arrival. It has met my expectations, and I am quicky filling it with my Book Club lists, notes and other related lists.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »