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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 241 - 260 of 7,935

hcb2024

Post-Delivery Feedback

Oct 03, 2024

I just started volunteering at a veterinary clinic because I'm doing a career change to become a veterinary technician. I wanted your personal briefcase to take notes while I'm volunteering and learning at the clinic. The briefcase fits perfectly into a pocket of my jeans and is extremely handy. It's leather, a beautiful color, and sewn well and beautifully. It's exactly what I wanted. There was a slight delay in shipping, probably caused by Hurricane Helene.

OldGal

Site Experience Feedback

Oct 03, 2024

It has been YEARS since I last ordered from Levenger. I still have two True Writer pens but no refills. I was happy to be able to find what I needed quickly.

Pleased customer

Post-Delivery Feedback

Oct 03, 2024

I became aware of Levenger thru a friend with a publishing business. Once I saw the quality of her furniture, it was easy to find Levenger online and shop. The piece that I purchased is well designed... that's what pleased me the most... the design. The small table not only has much needed drawers, but a place for books at a height that does not interfere with my plans.

JEEP DOG

Post-Delivery Feedback

Oct 02, 2024

I shop at Levenger's quite often . There merchandise is the best and they stand behind there products.

thepeachpeddler

Post-Delivery Feedback

Oct 02, 2024

I'm hooked on Levenger's Bomber Jacket line. The Mini Folios and Swiftnotes are such high quality, well-crafted, and they're convenient and easy to carry.

Online Shopper

Post-Delivery Feedback

Oct 02, 2024

Good stuff.

KLF

Site Experience Feedback

Oct 02, 2024

I have been a customer of Levenger for years. I love their products. I have recently become a fan of the Circa products.

Love2Read&2Write

Site Experience Feedback

Sep 19, 2024

I always enjoy shopping on your wonderful website! Easy to find items and to purchase. Love that you offer personalization, particularly for my pen collection, and for lefties, of which I am. You also carry items that no one else does for the joy of reading, working, and office accoutrements! I like finding the unexpected, like the traveler’s Atlas, which I purchased as a gift for my husband and had to get one for myself as well. Thank you for offering such quality and exceptional items. All your items for sale are of excellent quality, something that sadly I believe a lot of companies are no longer honoring. Thank you!

Online Shopper

Site Experience Feedback

Oct 02, 2024

very frustrated that 40% discount and free shipping offer expired while making product selections - no applicable discounts/offer at top of page did not apply/no free shipping

Penny@802

Site Experience Feedback

Oct 02, 2024

Identified the item from an email. Went to website and ordered it with ease.

Lar

Post-Delivery Feedback

Oct 02, 2024

I love Levenger products, so I went 'all-in' and purchased an organizational system to suit my needs, However, they recently discontinuted the compact size of the Freeleaf Full-Page Ruled Pads. Since I was planning to be a loyal Levenger customer, this discontinuation is very disappointing and I’m concerned that other compact-sized items may also be discontinued, so I ordered an alternative but am also looking to change to Daytimer or something else. I wrote to customer service about the issue, but received a very generic (non caring) response. Could you please help me understand the reasoning behind this decision? Knowing the future of the compact size in your product line will help me decide whether to remain with the Levenger system or explore alternatives.

Online Shopper

Post-Delivery Feedback

Oct 02, 2024

I love, love, love my tote! The quality is amazing and I'm so excited to have this quality tote with me when I meet with clients. This will elevate my professional appearance.

Red

Post-Delivery Feedback

Oct 02, 2024

The quality of the products is very high. The verity is good and makes wonderful gifts

Online Shopper

Post-Delivery Feedback

Oct 01, 2024

Quality product!

Retired

Post-Delivery Feedback

Oct 01, 2024

I love the whole one month calendar; however, there too many unnecessary pages included. I end up wasting over half of it. I would encourage a lighter version for those who only need one month at a view.

Suechau

Site Experience Feedback

Oct 01, 2024

Easily find what I wanted and have ordered the same thing before.

LindyLou

Post-Delivery Feedback

Oct 01, 2024

Website is easy to use with all information readily available. Packing and shipping of items is great. Great variety of items available from paper to desk accessories and of course the inks and pens!

RM1689

Site Experience Feedback

Sep 10, 2024

Reasonable price, free shipping on ink, & rewards points. I’m very pleased.


Post-Delivery Feedback

Oct 01, 2024

While the pens were more expensive than the market average, I was thankful to use my rewards points to make the purchase, so that was largely offset. Shipping was prompt, tracking mostly made sense, and they arrived in good shape.

Pup

Post-Delivery Feedback

Oct 01, 2024

I'm getting new eyeglasses and wanted a holder for my night table. Levenger had a couple products that looked good. I bought the trophy eyeglass holder. Very good quality and nice leather. Thank you....exceptional packaging.

Online Shopper

Site Experience Feedback

Sep 30, 2024

Saw the Chef Pati Jinich Notebook in burnt orange on Facebook. Absolutely Beautiful! Can't wait to receive it.