Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 241 - 260 of 7,935
hcb2024
Post-Delivery Feedback
Oct 03, 2024
I just started volunteering at a veterinary clinic because I'm doing a career change to become a veterinary technician. I wanted your personal briefcase to take notes while I'm volunteering and learning at the clinic. The briefcase fits perfectly into a pocket of my jeans and is extremely handy. It's leather, a beautiful color, and sewn well and beautifully. It's exactly what I wanted. There was a slight delay in shipping, probably caused by Hurricane Helene.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
OldGal
Site Experience Feedback
Oct 03, 2024
It has been YEARS since I last ordered from Levenger. I still have two True Writer pens but no refills. I was happy to be able to find what I needed quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pleased customer
Post-Delivery Feedback
Oct 03, 2024
I became aware of Levenger thru a friend with a publishing business. Once I saw the quality of her furniture, it was easy to find Levenger online and shop. The piece that I purchased is well designed... that's what pleased me the most... the design. The small table not only has much needed drawers, but a place for books at a height that does not interfere with my plans.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JEEP DOG
Post-Delivery Feedback
Oct 02, 2024
I shop at Levenger's quite often . There merchandise is the best and they stand behind there products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
thepeachpeddler
Post-Delivery Feedback
Oct 02, 2024
I'm hooked on Levenger's Bomber Jacket line. The Mini Folios and Swiftnotes are such high quality, well-crafted, and they're convenient and easy to carry.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 02, 2024
Good stuff.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KLF
Site Experience Feedback
Oct 02, 2024
I have been a customer of Levenger for years. I love their products. I have recently become a fan of the Circa products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Love2Read&2Write
Site Experience Feedback
Sep 19, 2024
I always enjoy shopping on your wonderful website! Easy to find items and to purchase. Love that you offer personalization, particularly for my pen collection, and for lefties, of which I am. You also carry items that no one else does for the joy of reading, working, and office accoutrements! I like finding the unexpected, like the traveler’s Atlas, which I purchased as a gift for my husband and had to get one for myself as well. Thank you for offering such quality and exceptional items. All your items for sale are of excellent quality, something that sadly I believe a lot of companies are no longer honoring. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 02, 2024
very frustrated that 40% discount and free shipping offer expired while making product selections - no applicable discounts/offer at top of page did not apply/no free shipping
- Overall Rating: 1
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Penny@802
Site Experience Feedback
Oct 02, 2024
Identified the item from an email. Went to website and ordered it with ease.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Lar
Post-Delivery Feedback
Oct 02, 2024
I love Levenger products, so I went 'all-in' and purchased an organizational system to suit my needs, However, they recently discontinuted the compact size of the Freeleaf Full-Page Ruled Pads. Since I was planning to be a loyal Levenger customer, this discontinuation is very disappointing and I’m concerned that other compact-sized items may also be discontinued, so I ordered an alternative but am also looking to change to Daytimer or something else. I wrote to customer service about the issue, but received a very generic (non caring) response. Could you please help me understand the reasoning behind this decision? Knowing the future of the compact size in your product line will help me decide whether to remain with the Levenger system or explore alternatives.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 02, 2024
I love, love, love my tote! The quality is amazing and I'm so excited to have this quality tote with me when I meet with clients. This will elevate my professional appearance.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Red
Post-Delivery Feedback
Oct 02, 2024
The quality of the products is very high. The verity is good and makes wonderful gifts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 01, 2024
Quality product!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Retired
Post-Delivery Feedback
Oct 01, 2024
I love the whole one month calendar; however, there too many unnecessary pages included. I end up wasting over half of it. I would encourage a lighter version for those who only need one month at a view.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Suechau
Site Experience Feedback
Oct 01, 2024
Easily find what I wanted and have ordered the same thing before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LindyLou
Post-Delivery Feedback
Oct 01, 2024
Website is easy to use with all information readily available. Packing and shipping of items is great. Great variety of items available from paper to desk accessories and of course the inks and pens!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RM1689
Site Experience Feedback
Sep 10, 2024
Reasonable price, free shipping on ink, & rewards points. I’m very pleased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RM1689
Post-Delivery Feedback
Oct 01, 2024
While the pens were more expensive than the market average, I was thankful to use my rewards points to make the purchase, so that was largely offset. Shipping was prompt, tracking mostly made sense, and they arrived in good shape.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Pup
Post-Delivery Feedback
Oct 01, 2024
I'm getting new eyeglasses and wanted a holder for my night table. Levenger had a couple products that looked good. I bought the trophy eyeglass holder. Very good quality and nice leather. Thank you....exceptional packaging.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
Saw the Chef Pati Jinich Notebook in burnt orange on Facebook. Absolutely Beautiful! Can't wait to receive it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »