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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 221 - 240 of 7,935

Greg

Site Experience Feedback

Oct 05, 2024

Always straight forward

Online Shopper

Post-Delivery Feedback

Oct 05, 2024

These are the only legal pad I have used for years. I like the weight of the paper and the way it is lined.

DaniDW

Site Experience Feedback

Sep 13, 2024

This website is very easy to use (and even encourages me to purchase things I hadn't known I wanted).

Kate

Post-Delivery Feedback

Oct 05, 2024

This selection is right down my alley.

Bob

Site Experience Feedback

Oct 05, 2024

WHEN i CHECKED OUT, THE SYSTEM WOULD NOT APPLY THE 25 % DISCOUNT I WAS SUPPOSED TO GET FOR SIGNING UP FOR EMAILS AND TEXTS.

Zebra

Site Experience Feedback

Sep 13, 2024

Once I found item it was easy to check out.coupons and discounts were awesome. Thank you!

Marie

Post-Delivery Feedback

Oct 05, 2024

I ordered a 5 year journal to give as a gift to a special person. I have one like ti, but had this one monogrammed for Free! I know the person will love it. It's beautiful.

Online Shopper

Post-Delivery Feedback

Oct 04, 2024

Every year I purchase the calendars that I use for work. Work perfectly. Also bought extra refill pages for notes.

mustang

Post-Delivery Feedback

Oct 04, 2024

I purchase a lamy fountain pen and I love it

Maculla

Post-Delivery Feedback

Oct 04, 2024

I had a great experience go online. Find what I need and know that the products are always gonna be superior and they help me. Keep me organized. I will say I purchased a new Red letter size circa notebook cover and I ordered the pen strap that came in red I was disappointed it was a different red, love your stuff. Keep doing a great job.

SJOC

Site Experience Feedback

Oct 04, 2024

First, I love levenger products and am always happy. Some common frustrations Top Nav is always getting in the way of browsing the items on the page, menu needs to expand less aggressively. Easier to find collections, such as bomber jacket. Packaging when shipped, please allow for "no box" to reduce waste. The packaging & presentation is beautiful, but for a gift or first order. For most of my orders it is a hassle to unwrap and discard and feels wasteful. Thank you!

Dean

Post-Delivery Feedback

Oct 04, 2024

Ordering was easy, and product was delivered quickly, but the box for the pen was damaged. Pen was not damaged. As this was for a gift, it wasn’t ideal that the pen box was in rough condition.

Mags

Post-Delivery Feedback

Oct 03, 2024

Found the perfect wallet in a lovely color. Would four perfect in my new I I purse. Received it & it was just the perfect wallet in size color & space

tL

Site Experience Feedback

Oct 03, 2024

Overall, a good experience. I would have liked to move through the process checking to see if I had any other deals or discounts; that part was rather clumsy.

Gatsb

Post-Delivery Feedback

Oct 03, 2024

No

DebO

Site Experience Feedback

Sep 18, 2024

Good


Post-Delivery Feedback

Oct 03, 2024

The order was perfect. Would order again in a heart beat. Thank you

Elizabeth

Site Experience Feedback

Oct 03, 2024

The pineider's snorkel was sold out at my usual place, so I found it available here, and some other fountain pen utilities I hadn't heard of before. I like that there are great stationary options and a lot of things that look professional or classy.

Coton Top

Site Experience Feedback

Sep 16, 2024

Quality is excellent Pricing is on the high side People are very professional Small print is misleading on discounts and promotions


Post-Delivery Feedback

Oct 03, 2024

Wrong order was shipped. An unpleasant experience. Took over a month to get cleared up. I received a new catalog today, I threw in trash. The left hand does not know what the right hand is doing,

eea55

Post-Delivery Feedback

Oct 03, 2024

Great experience, great products. Keep up the good work.

Online Shopper

Site Experience Feedback

Oct 03, 2024

Just reordering a pen that mysteriously disappeared.