Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 181 - 200 of 7,935
Hat
Site Experience Feedback
Oct 11, 2024
I purchase multiple weekly margin calendars each year. They are perfect for my desk set up. I order others for gifts. I have used this calendar for over ten years. It perfectly meets my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suz
Post-Delivery Feedback
Oct 11, 2024
The on-line catalog is very easy to traverse. The products are awesome and you'll love the smell of their leather! The visual receipt of the product is wonderful as the box the items with tissue paper and a gold seal. Their shipments always make me smile!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Laura
Site Experience Feedback
Oct 10, 2024
Quick and easy, code worked, all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Court 2
Site Experience Feedback
Oct 10, 2024
I had a very good experience. I purchased items in the clearance section. Thank you also for providing a discount code that applied to my purchase.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Po
Site Experience Feedback
Oct 10, 2024
It is realy good to buy online and get the products delivered directly to the recipient, but maybe it've be good to know how many days it takes to arrive
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Frank
Site Experience Feedback
Oct 10, 2024
Yesterday I tried to order 2025 calendar and you wanted to charge $6 to ship it. I looked at my order from 2024 and it was free shipping, so I didn't order yesterday. Today it was free shipping so I ordered. For longstanding customers like me, it should always be free shipping.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DoctorD
Site Experience Feedback
Oct 09, 2024
Very easy to check out and redeem rewards points.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debbie
Post-Delivery Feedback
Oct 09, 2024
I came across this wonderful leather iPhone case / notepad combo at Levenger. It truly is the best of both worlds! Fits a pen and holds my phone with the notepad. Made of beautiful aqua color grain leather. Even includes my initials embossed on the front. Love it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Collector
Post-Delivery Feedback
Oct 09, 2024
Not happy with shipping fees. Otherwise products are good quality but pricey. Have been customer for many years. Might buy more but not with shipping fees.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Impressed
Site Experience Feedback
Oct 09, 2024
Good quality merchandise, if a bit expensive. New products are attractive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Char A.
Site Experience Feedback
Oct 09, 2024
This site needs a wish list or favorites section. A person cannot always buy everything they want at one time. So it would be good to have a section to refer to all items that they have seen, liked, and wish to purchase. Thank you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Stitcher
Post-Delivery Feedback
Oct 09, 2024
I order from Levenger because of the quality, ease of ordering, fast shipment, and the price. The leather is very good quality, and the pens are beautiful!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ash
Site Experience Feedback
Oct 08, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb717
Post-Delivery Feedback
Oct 08, 2024
Product is beautiful. Great price and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Andy
Site Experience Feedback
Oct 08, 2024
No issues, easy to navigate the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
juan pablo
Site Experience Feedback
Oct 08, 2024
good products ...love it
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Corker
Post-Delivery Feedback
Oct 08, 2024
Each year there are fewer choices for getting a calendar from Levenger that begins the week with Sunday. Hope you don’t eliminate it entirely.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
bob
Site Experience Feedback
Sep 30, 2024
I have had a Lamy pen for years and it broke today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bob
Post-Delivery Feedback
Oct 08, 2024
I owned a Lamy pen for about 20 or 25 years and loved it. Something went wrong and it broke. I tried to fix it but was unable to find the problem so I looked for an online distributer and Levenger carried them so I ordered the closest one.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Roberto
Site Experience Feedback
Oct 07, 2024
Would have been nice if there was a way to personalize , is emboss the leather with a name or initials
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Stitcher
Post-Delivery Feedback
Oct 07, 2024
The pens are always beautiful! The small notepad with pen and lined pages are a perfect size to carry in a purse.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »