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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 181 - 200 of 7,935

Hat

Site Experience Feedback

Oct 11, 2024

I purchase multiple weekly margin calendars each year. They are perfect for my desk set up. I order others for gifts. I have used this calendar for over ten years. It perfectly meets my needs.

Suz

Post-Delivery Feedback

Oct 11, 2024

The on-line catalog is very easy to traverse. The products are awesome and you'll love the smell of their leather! The visual receipt of the product is wonderful as the box the items with tissue paper and a gold seal. Their shipments always make me smile!

Laura

Site Experience Feedback

Oct 10, 2024

Quick and easy, code worked, all good

Court 2

Site Experience Feedback

Oct 10, 2024

I had a very good experience. I purchased items in the clearance section. Thank you also for providing a discount code that applied to my purchase.

Po

Site Experience Feedback

Oct 10, 2024

It is realy good to buy online and get the products delivered directly to the recipient, but maybe it've be good to know how many days it takes to arrive

Frank

Site Experience Feedback

Oct 10, 2024

Yesterday I tried to order 2025 calendar and you wanted to charge $6 to ship it. I looked at my order from 2024 and it was free shipping, so I didn't order yesterday. Today it was free shipping so I ordered. For longstanding customers like me, it should always be free shipping.

DoctorD

Site Experience Feedback

Oct 09, 2024

Very easy to check out and redeem rewards points.

Debbie

Post-Delivery Feedback

Oct 09, 2024

I came across this wonderful leather iPhone case / notepad combo at Levenger. It truly is the best of both worlds! Fits a pen and holds my phone with the notepad. Made of beautiful aqua color grain leather. Even includes my initials embossed on the front. Love it!

Collector

Post-Delivery Feedback

Oct 09, 2024

Not happy with shipping fees. Otherwise products are good quality but pricey. Have been customer for many years. Might buy more but not with shipping fees.

Impressed

Site Experience Feedback

Oct 09, 2024

Good quality merchandise, if a bit expensive. New products are attractive.

Char A.

Site Experience Feedback

Oct 09, 2024

This site needs a wish list or favorites section. A person cannot always buy everything they want at one time. So it would be good to have a section to refer to all items that they have seen, liked, and wish to purchase. Thank you.

Stitcher

Post-Delivery Feedback

Oct 09, 2024

I order from Levenger because of the quality, ease of ordering, fast shipment, and the price. The leather is very good quality, and the pens are beautiful!

Ash

Site Experience Feedback

Oct 08, 2024

It was great

Deb717

Post-Delivery Feedback

Oct 08, 2024

Product is beautiful. Great price and quick delivery.

Andy

Site Experience Feedback

Oct 08, 2024

No issues, easy to navigate the site

juan pablo

Site Experience Feedback

Oct 08, 2024

good products ...love it

Corker

Post-Delivery Feedback

Oct 08, 2024

Each year there are fewer choices for getting a calendar from Levenger that begins the week with Sunday. Hope you don’t eliminate it entirely.

bob

Site Experience Feedback

Sep 30, 2024

I have had a Lamy pen for years and it broke today


Post-Delivery Feedback

Oct 08, 2024

I owned a Lamy pen for about 20 or 25 years and loved it. Something went wrong and it broke. I tried to fix it but was unable to find the problem so I looked for an online distributer and Levenger carried them so I ordered the closest one.

Roberto

Site Experience Feedback

Oct 07, 2024

Would have been nice if there was a way to personalize , is emboss the leather with a name or initials

Stitcher

Post-Delivery Feedback

Oct 07, 2024

The pens are always beautiful! The small notepad with pen and lined pages are a perfect size to carry in a purse.